Groove

JUNE 28, 2022

For this client specifically, their owned channels, namely email and SEO, are the driving channels behind their online revenue. After analyzing the marketing channels available to this brand, we reached the conclusion that in order to maximize results, this client needed to increase the total number of emails sent to its audience.

Merchant Services 370

Merchant Services Customer Loyalty Channel SEO 370

Kibo

MARCH 24, 2022

According to Kibo and Ignitiv’s new report, “ 2022 Distributed Order Management for Retail ,” the post-COVID world will be characterized by a deep and transformative embrace of digital. Retailers have already seen this transformation affecting consumer behavior, with shoppers embracing and using online and offline channels in diverse ways.

Management 62

Management Retail Download Customer Loyalty 62

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 206

Shipping Costs Improvements Live Chat Retail 206

365 Retail

DECEMBER 12, 2022

in November 2022. 3) Customers will demand more in return for their loyalty. Patience for nothing less than the full 360 customer experience will be tested as shoppers are more conscious of how and where they spend their money. The post Discount disbelief, returns charge debate, and customer loyalty at a premium.

Customer Loyalty 59

Customer Loyalty Consumer Customer Multi-channel 59

Retail TouchPoints

JANUARY 24, 2023

billion in 2022. In January 2022, search grew by 24% YoY while the rest of digital grew 34% YoY. As of September 2022, search platform growth was down 12% while retailer platforms were up 13%. Based on November 2022 data, Twitter is No. It’s no surprise that social commerce sales are expected to reach $45.74

Social Media 220

Social Media Channel Customer Loyalty Banking 220

365 Retail

DECEMBER 8, 2021

Antavo , the loyalty technology provider has today launched a new report into the state of the loyalty programme market. While 61% of brands invested in the development of their loyalty strategy during the pandemic, more than two thirds (72%) of respondents are now planning a further revamp within the next three years.

Customer Loyalty 52

Customer Loyalty Customer Download Fashion 52

Retail TouchPoints

JANUARY 11, 2023

Livestream platform Bambuser says livestream shopping viewership grew by ~38% every quarter in 2022 in North America and Western Europe, so there is huge opportunity for growth. Overall, a CRM solution can help retailers better understand and serve their customers, resulting in increased customer loyalty and improved business growth.

Social Media 256

Social Media Multi-channel Customer Loyalty Shopify 256

Retail TouchPoints

FEBRUARY 18, 2022

“We’ve talked for many years about how digital channels influence the buying journey whether or not the consumer ends up buying in a digital channel versus a physical one. That, combined with more stringent data privacy regulations, has made data collection and enrichment a top investment priority for 2022.

eCommerce 290

eCommerce Shipping Costs Channel Operations 290

Retail TouchPoints

JUNE 8, 2023

Nearly half ( 49% ) of global CEOs in a 2022 PwC survey said that technology disruptors like AI, the metaverse and blockchain will impact profitability over the next 10 years. It’s designed to dig into the new channels and technologies driving the future of connected commerce.

Technology 233

Technology Customer Loyalty Omnichannel Consumer 233

Retail TouchPoints

AUGUST 18, 2023

TikTok Shop launched in North America in late 2022, and if FBT follows a similar trajectory, then logistics services could soon follow in the U.S. We’re absolutely delighted to partner with TikTok and bring a brand-new channel to our community of Live sellers, retailers and brands,” said Gautam Goswami, CEO of CommentSold in a statement.

Merchant Services 178

Merchant Services Fulfillment Shipping Customer Loyalty 178

Ecommerce Platforms

APRIL 1, 2022

Sendinblue Review (Apr 2022): Is Sendinblue the Best Email Marketing Service? SendinBlue Pricing: The Complete Guide (Mar 2022). Constant Contact Email Marketing Review (Mar 2022) – Everything You Need to Know. Constant Contact Pricing (Mar 2022) – The Complete Guide. Further reading ??. Go to the top.

Marketing 104

Marketing Live Chat Social Media Mobile 104

Smile.io

MARCH 8, 2024

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.  billion in 2022 and is forecasted to reach $2,880.3 billion visitors in 2022. Loyalty & Reward Program Insights from Smile.io Not anymore. billion by 2028. Billion in 2023.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Retail TouchPoints

FEBRUARY 17, 2023

When she joined Homedics in May 2022, she wanted to bring similar processes to her new team that also encouraged deep collaboration and brainstorming. But as brands navigate rising acquisition costs and wavering customer loyalty, D’Arcy believes they need to balance both methods to see true returns on their effort.

Marketing 274

Marketing Customer Loyalty Omnichannel eCommerce 274

Omnisend

FEBRUARY 9, 2023

Reading Time: 6 minutes 2022 was an interesting year, revealing the start of challenges that are expected to continue through 2023. In our BFCM 2022 report, we found that the volatility in ads had encouraged brands to rely more heavily on owned channels like email and SMS, and that these channels were more effective than ever.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

365 Retail

DECEMBER 13, 2023

Rewards at the ready for returning customers In 2024, customer loyalty will continue to be emphasised as a key driver of growth, as acquiring new customers becomes increasingly expensive. Generative AI also has huge potential to transform the customer service experience, and in turn drive customer loyalty.

Retail 65

Retail Gifts Shipping Costs Customer Loyalty 65

365 Retail

NOVEMBER 14, 2022

With Black Friday and Cyber Monday just around the corner, planning for a successful 2022 peak season is essential – now more than ever. You can always make your life easier by investing in inventory management software, especially if you are selling through multiple channels like Shopify or eBay.

Payment Services 59

Payment Services Shipping Costs Merchant Services Order Fulfillment 59

ESW

JUNE 6, 2023

Brands and ecommerce businesses achieve a positive impact on conversion rates, cart abandonment, customer loyalty and international sales. Here is a closer look at four benefits of offering multiple payment methods on ecommerce channels. Expanded Audience Appeal Different shopper segments prefer different payment methods.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Sailthru

JANUARY 19, 2023

The Consumer Trends Index 2023 is here to furnish marketers with the data and analysis to plan and forecast for the year ahead with strategies rooted in relationship marketing — understanding every consumer as an individual and connecting with them on the right channel, with the right message, at the right time.

Consumer 78

Consumer Marketing Customer Loyalty Channel 78

Retail TouchPoints

NOVEMBER 10, 2022

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks. We’re also supporting convenience, for example with the September 2022 addition of free shipping for all Beauty Insider members.

Consumer 201

Consumer Gifts Events Customer Experience 201

365 Retail

FEBRUARY 23, 2022

So what does 2022 hold for the subscriptions market? The repercussions of lockdown – forcing retailers to close then reopen multiple times over the past two years – and more recent supply chain shortages have given rise to hybrid shopping: with consumers looking for what they want across multiple channels, both online and off.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

Retail TouchPoints

MARCH 14, 2023

No matter what the channel, however, there will always be customers who second-guess their purchase, have something arrive too late for its intended use or receive something other than what they expected. of returns in 2022 were fraudulent, costing the retail industry $84.9 billion annually.

Shipping Costs 212

Shipping Costs Retail Fulfillment Channel 212

Smile.io

JANUARY 17, 2023

It’s officially 2023 and you know what that means–time to set new goals, dive into new projects, and build on the momentum you gained in 2022. But we’d be remiss if we didn’t take a moment to celebrate the wins we experienced in 2022. In 2022, Smile reached some pretty awesome milestones.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022.

Gifts 225

Gifts Payment Services Payments Multi-channel 225

Retalon

NOVEMBER 11, 2021

Advanced analytics has the ability to unify the business across all channels. Advanced analytics tools can pinpoint demand for a specific SKU at a specific location or channel. As a result, retailers are able to optimize their inventory across all channels and locations to avoid potential lost sales and unnecessary markdowns.

Shipping Costs 41

Shipping Costs Order Fulfillment Retail Fulfillment 41

365 Retail

MARCH 8, 2023

In 2022, roughly 1 billion consumers shopped on e-commerce channels across China, generating 45.3% The rise of virtual influencers In 2022, AI-powered digital creations strutted down catwalks, participated in dance competitions and hosted livestream sessions. of all retail sales online. During Alibaba’s 11.11

eCommerce 73

eCommerce Outdoor eCommerce Marketing Hobbies 73

Retail TouchPoints

SEPTEMBER 29, 2022

According to McKinsey & Company’s The State of Fashion 2022 report , nearly 20% of executives cited radical transparency — the complete disclosure of information at every link of a retailer’s supply chain — as one of the top three themes impacting their business due to consumer desire for genuine and clear information.

Retail 322

Retail Fashion Supplies Apparel 322

Korona

JUNE 8, 2022

Smart shopping baskets are cloud-based baskets that your customers can add and edit from both your business’s physical and digital channels. To enhance the experience of using smart baskets, retailers will begin to integrate “omnichannel customer profiles.” Retail Technology in 2022 with KORONA POS.

Technology 52

Technology Payment Services Payments Retail 52

Smile.io

FEBRUARY 2, 2024

has the world’s largest loyalty dataset, with 100,000 merchants.    For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022.  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Smile.io

NOVEMBER 17, 2022

Small Business Saturday is an excellent opportunity for small businesses to kick off the holiday retail season while building small business loyalty among its customers. Driving customer loyalty is essential for growth and stability in ecommerce. Create your loyalty program in minutes.

Small Business Retail 80

Small Business Retail Social Media Omnichannel Customer Loyalty 80

Retail TouchPoints

JUNE 27, 2022

How can businesses position themselves to attract consumers and deliver an exceptional in-store experience that builds customer loyalty and drives sales? The biggest opportunity isn’t on TikTok or Instagram; retailers’ most valuable influencers are already on their payrolls.

Retail 246

Retail Recommendation Games Consumer 246

Kibo

JUNE 18, 2014

How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World Given the accelerating pace of technology innovation, consumers have more purchasing options than ever before — in-store, online, mobile, overnight shipping and ship-from-store, to name a few. And with these options, retailers are facing new challenges each day.

Channel 62

Channel Retail B2B B2C 62

Retail TouchPoints

OCTOBER 27, 2021

Fully integrated inventory data helps retailers understand what merchandise exists where, and quickly and accurately fulfill orders from whatever channel they’re placed in. RTP: Do you have any closing tips or recommendations for retailers as we head into 2022?

Consumer 249

Consumer Supplies Fulfillment Technology 249

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 209

Payments Payment Services Customer Experience Social Media 209

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

lateshipment

SEPTEMBER 8, 2022

For starters, Bring the whole holiday spirit across your website and marketing campaigns to let customers know that you’re relevant. Keep posting interactive content on your Social channels to catch the viewers’ attention Add a touch of personalization in your conversations to make sure that your brand is at the top of their minds.

eCommerce 130

eCommerce Shipping Live Chat Events 130

Retalon

DECEMBER 8, 2021

In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty. Of course trying to give customers everything they want can be very expensive, especially when competing with the likes of e-commerce giants like Amazon. Which sales channels are you supporting?

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

Retail TouchPoints

JUNE 3, 2021

Because the other major web browsers (Firefox and Safari) already block third-party cookies by default, when Google Chrome turns off third-party cookies in 2022 it will mean lights out for activities like behavioral targeting and retargeting ads.

Marketing 174

Marketing White Paper Social Media Mobile 174