Retail TouchPoints

MARCH 23, 2022

Digital has created an easy entry point for brands of all sizes: whether a business is a corporate behemoth or just starting in the founder’s garage, they’re all in an open environment with equal access to consumers. Lynch shares more about stackt’s evolution and how it’s cultivating a community-driven experience for brands and consumers.

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Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. 2022 certainly isn’t turning out how anyone thought it would. 2022 certainly isn’t turning out how anyone thought it would. Not to toot our own horn, but we hit the nail on the head with this one.

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Retail TouchPoints

JANUARY 31, 2024

We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates that these expectations are higher than ever. consumers of all ages, races and genders, as well as an assessment of digital retail strategies across various product categories.

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Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

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Retail TouchPoints

JANUARY 21, 2022

Against daunting odds, the 2022 Na tional Retail Federation Big Show once again brought retailers and suppliers face to face IRL from Jan. That’s been essential to keeping the economy and our industry moving forward — and now that consumers know what we’re capable of, they expect it.”. 16-18 at New York City’s Javits Center.

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Retail TouchPoints

MARCH 31, 2023

by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. From March 30 (3/30) to April 5, 2023, shoppers will have access to deals on thousands of products and free shipping on all orders over $10.

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Retail TouchPoints

JANUARY 29, 2024

While more than half ( 54% ) of retailers responding to the 2023 Omnichannel and Fulfillment Benchmark Report said active physical stores are the final locations for inventory prior to delivery, retailers are increasingly using third-party services to handle the actual mechanics of picking, packing and delivering items to consumers.

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Retail TouchPoints

FEBRUARY 8, 2024

FBM already is working with consumer brands including Spot & Tango , Cometeer and Little Spoon. “At Fulfilled by Misfits is an emerging B2B offering that expands on our mission by helping consumer brands rapidly achieve a level of efficiency, cost savings and scale that would otherwise be out of reach.”

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Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app.

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Retail TouchPoints

NOVEMBER 10, 2022

Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? . We’re also supporting convenience, for example with the September 2022 addition of free shipping for all Beauty Insider members.

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. To meet demand and avoid supply chain-related shortages, some major retailers are bulking up their inventories now.

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Groove

JANUARY 5, 2022

Let 2022 to be your year with pay per click advertising. Pay Per Click Advertising Platforms You Need In 2022. These shoppable Google Ads include a product photo, product name, price, short description, star reviews and quick information on shipping terms. Earn Better Qualified Leads. Instagram Shopping Ads.

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Ecommerce Platforms

JUNE 15, 2022

In fact, 92% of consumers would buy again if the return process was easy. The app was only launched in February 2022, so there aren't many online reviews yet. Plus, you also incur shipping costs for the initial delivery and the return. Although you still incur shipping costs, you don’t lose out on the product's revenue.

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RetailMinded

MAY 13, 2024

The retail industry covers many items you can’t live without—from the food you consume to the devices that make your life convenient. This wouldn’t have been possible without technologies and the ease of shipping. million in 2022. With more floor space, you can ship more items to fulfill consumer demand.

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ROI Revolution

DECEMBER 1, 2022

Cyber Week 2022 was a record-breaking shopping event despite rising inflation rates, higher costs to advertise, and continued supply chain strain. In this article, get a clear picture of Cyber Week 2022 results with stats, trends, and data, plus insight into how current ecommerce concerns impacted the busiest shopping period of the year.

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Retail TouchPoints

JANUARY 2, 2024

However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving. The most significant shift in the loyalty sphere is consumers’ attitudes toward co-branded credit cards. Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023.

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ChannelAdvisor

OCTOBER 7, 2022

Our annual consumer survey has become a tradition since we first started it shortly after the beginning of the pandemic. E-commerce trends changed greatly that year, and since then, we’ve seen consumer habits start to stabilize — but not necessarily revert to the shopping preferences previously held. . Not necessarily.

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ChannelAdvisor

OCTOBER 7, 2022

Our annual consumer survey has become a tradition since we first started it shortly after the beginning of the pandemic. E-commerce trends changed greatly that year, and since then, we’ve seen consumer habits start to stabilize — but not necessarily revert to the shopping preferences previously held. . Not necessarily.

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lateshipment

AUGUST 16, 2021

The other is being aware of the important dates and deadlines associated with shipping carriers and important eCommerce events. Data like important shipping dates, popular products on particular days, effective short-term marketing techniques, and sales data. Consumers will also look for home goods, fashion, decor, etc.

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Retail TouchPoints

OCTOBER 4, 2022

The ecommerce giant noted that the program was introduced to help consumers as they weather rising costs on essentials. The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. compared to the full cost of $14.99

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ROI Revolution

OCTOBER 10, 2022

In this video, learn about Q4 2022 holiday trends from ROI Revolution paid search experts Alicia Tobey and Abigail Lorentzen. Q4 2022 Holiday Trends: Video Transcript. We’re here today to talk about Q4 2022 holiday trends. Consumer purchasing behaviors have shifted again this year, too. Peruse our resources below!

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ChannelAdvisor

JULY 27, 2022

Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. Today, consumers expect it for every online purchase. But is shipping something people perceive as having different levels of quality based on price? .

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Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%. We’re forecasting 700% growth over the next two years for these second locations with dedicated inventory.”.

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Retail TouchPoints

APRIL 18, 2023

Today’s consumers move across digital, physical and social platforms with ease, switching from browsing, researching and buying in seconds. As shopping journeys become increasingly complex, it’s harder for brands to put themselves in front of their consumers at exactly the right moment. Shopping is everywhere.

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lateshipment

MAY 26, 2022

The CX journey continues post-purchase with shipping, tracking, delivery, returns, reviews, and more. The Impact of Post-Purchase CX Gap on Consumers. While these issues are inevitable, delivering stunning experiences post-purchase can help you turn customer frustrations into fierce loyalty and in turn help you save on shipping costs.

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ROI Revolution

JULY 20, 2022

In 2022, US holiday retail sales are expected to reach $1.3 In this blog post, we’ll share all the stats, trends, and predictions you need to thrive during the 2022 holiday ecommerce shopping season. 2022 holiday ecommerce shopping expectations. US Holiday 2021 Review and Holiday 2022 Preview. trillion , a 3.3%

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Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Stand Out Beyond Free Shipping . Collect and Leverage First-Party Data .

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ROI Revolution

SEPTEMBER 20, 2022

The madness of the 2022 holiday shopping season isn’t far away – and for many shoppers, it’s already begun. Between the COVID-19 pandemic, supply chain strain, and inflation concerns, consumers have been starting their holiday shopping earlier than ever. 44% of consumers start their holiday shopping in or before October.

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Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

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ROI Revolution

SEPTEMBER 6, 2022

The way that consumers shop for gifts during the holidays has completely transformed since the onset of the pandemic. Your 2022 holiday ecommerce strategy will need to take this into account. Let’s dive into the top five tips you need this year to create a profitable 2022 holiday ecommerce strategy for your brand.

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Retail TouchPoints

SEPTEMBER 2, 2022

1, 2022 launch of its Temu site, according to CNBC and other media reports. Temu’s site shows average shipping times to most of the U.S. Even though the vast majority of Alibaba’s users are within China, the company’s AliExpress cross-border platform and its Lazada subsidiary in Southeast Asia serve many non-Chinese consumers.

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Retail TouchPoints

AUGUST 7, 2023

The service, which debuted in November 2022, now provides message-based consultations in 34 states and video visits nationwide. Customers can use Amazon Pharmacy and get their prescription with free shipping or choose another pharmacy. “As And, they can see the cost before they start the visit.”

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Retail TouchPoints

SEPTEMBER 14, 2023

that delivers pretty much any item to a consumer with science fiction-style immediacy, retailers remain bound by 21 st -century delivery methods. This is both more complex and more top-of-mind due to ESG [environmental, social and governance]; no one likes to ship air.” in an interview with Retail TouchPoints.

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ESW

JUNE 14, 2023

Finding the right warehouse and shipping provider can be a challenge for any brand with a DTC ecommerce channel. Here are eight factors and criteria every beauty brand should consider when selecting a warehouse and shipping provider. But for beauty brands, the task is even more daunting.

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Retail TouchPoints

MAY 3, 2022

Brands that have done due diligence with ecommerce-friendly, thru-the-mail-ready items with higher Average Selling Price (ASP), or multi-packs to help offset shipping costs, as well as pricing parity across retailers, will be in a better position for success during negotiations. However, brands should be wary of untested programs.

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ROI Revolution

JANUARY 12, 2022

Published January 12, 2022. What digital strategies should retail marketing professionals implement in 2022 for scalable success? In this article, we’ll dive into some unique problem-solving opportunities as well as industry predictions for 2022 to help you dive into the new year with confidence. Consumer Privacy.

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ChannelAdvisor

DECEMBER 22, 2021

This time of year brands and retailers are in the midst of the holiday rush as consumers hurry to buy gifts for family and friends. But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. Trends for 2022. Lessons Learned. Be everywhere.

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