iVend

MARCH 20, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. We believe Square Go is an important step in helping sellers make more sales by offering seller discovery and exceptional customer experiences.”

Books 217

Books Merchant Services Payment Services Customer 217

Retail TouchPoints

MARCH 1, 2024

‘Increasingly Personalized, Highly Relevant and Motivational Content’ Noting that Best Buy can attribute “roughly 90% of our revenue to known customers,” Barry explained how the retailer would use its loyalty program to elevate personalization. billion generated in Q4 2023. billion was down 6% from 2023’s $46.3 Revenue of $14.6

POS 268

POS Omnichannel Mobile Improvements 268

iVend

APRIL 17, 2023

So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience.

POS 98

POS Omnichannel Retail Social Media 98

Mi9

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. Mi9 Store Self-Checkout software uses intuitive and highly configurable UX to engage customers and process sales.”

POS 52

POS eCommerce Point of Sale Fashion 52

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. customer experience).

Sporting Goods 282

Sporting Goods Technology Omnichannel Operations 282

Retail TouchPoints

APRIL 11, 2024

In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. Retailers, facing stiff competition and operating on razor-thin margins, have always been early adopters of futuristic technologies.

Retail 277

Retail Mobile Consumer Operations 277

Korona

AUGUST 3, 2022

This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. You’ll also learn more about choosing the best POS software for your business. What is eCommerce POS integration? How can eCommerce POS integration help your retail business?

POS 52

POS eCommerce Point of Sale Payment Services 52

Retail TouchPoints

JULY 17, 2023

from 2023 to 2030. The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience. billion in 2022 and is expected to grow at a CAGR of 28.4% Self-checkout.

Food and Beverages 236

Food and Beverages Payment Services Retail Payments 236

Retail TouchPoints

AUGUST 11, 2023

Business leaders need to know when it’s appropriate to ask customers for tips, and how much, or risk alienating customers who are fed up with the constant nudging. To avoid losing customers, businesses need to scrutinize their checkout experience and rethink whether they should include a tip screen.

Consumer 197

Consumer Payment Services Point of Sale POS 197

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. At Coors Field in Denver, Aramark Sports + Entertainment uses the Amazon One “age verification” capability to allow customers 21 and older to purchase alcoholic beverages with a palm scan, without the need to produce an ID card.

Payment Services 225

Payment Services Food and Beverages Customer Experience Technology 225

Retail TouchPoints

SEPTEMBER 19, 2023

With positive feedback from customers and arena executives, the new technology will now be deployed at Lumen Field, home of the Seattle Seahawks, at the new Seahawks Pro Shop Outlet for the 2023-24 NFL season. We are seeing great traction for this new store, and our fans are enjoying the experience.”

Apparel 259

Apparel Technology Payment Services Games 259

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. trillion in 2023. For example, Visa introduced new evidence requirements in April of 2023. And that market value is expected to increase by 11.17% each year.

Merchant Services 279

Merchant Services Payment Services Payments eCommerce 279

Mi9

OCTOBER 17, 2023

MIAMI, FLORIDA, October 16 , 2023 – Mi9 Retail, a leading provider of end-to-end retail software solutions, is pleased to announce another successful implementation of their Retail Software Platform on Mi9 Cloud. With enhanced visibility into real-time data, store associates can make informed decisions and improve customer service.

Merchant Services 40

Merchant Services Retail POS Point of Sale 40

Retail TouchPoints

JULY 21, 2023

In June 2023 , Instacart partnered with Aldi to make nearly 2,000 of its most popular items available for delivery in as fast as 30 minutes , and in May, Sprouts Farmers Market began leveraging Instacart’s Carrot Ads platform to launch its own retail media network. The solution will roll out to Schnucks stores in the coming months.

Electronics 218

Electronics Technology eCommerce Operations 218

Retail TouchPoints

AUGUST 30, 2023

Many retailers struggle to cultivate genuine engagement that builds lasting relationships and delivers frictionless customer experiences. If customers feel your efforts are merely transactional, they won’t hesitate to go to your competitor looking for the next best deal. She can be reached at kathy.kimple@osf.digital.

Shipping Costs 228

Shipping Costs Improvements Live Chat Retail 228

Korona

AUGUST 9, 2022

Of the 79 major retailers that reported earnings between April 1 and May 23 of this year, 59% revealed a decline in consensus revenue estimates for 2023, and 71% saw a decrease in earnings before interest, taxes, depreciation, and amortization (EBITDA) estimates for 2023, according to a report released by McKinsey. Supply Chain Impact.

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

Retail TouchPoints

MARCH 15, 2023

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. A mere 9% ranked it as their top goal for 2023. Then, the next layer encompasses employee experience and people investments.

Operations 253

Operations Improvements Technology Management 253

Korona

FEBRUARY 27, 2023

Finally, we’ll examine why using a POS system, which can automate parts of their job, can be a great way to maximize employee efficiency and ensure everything runs smoothly in the shop. Coffee shops employees and POS system How to motivate your coffee shop team? What should you look for?

Payment Services 52

Payment Services POS Point of Sale Operations 52

Retail TouchPoints

AUGUST 29, 2023

The cashierless tech has been making inroads at a number of different retailing venues: Sainsbury’s deployed the Just Walk Out technology at a convenience store in November 2021 ; In March 2023 , the technology was reportedly expanding to 200 Panera Bread locations; and Six Flags and Coors Field added Amazon’s cashierless tech in May 2023.

Payment Services 202

Payment Services Technology Retail Point of Sale 202

Retail TouchPoints

DECEMBER 25, 2023

billion for the second quarter of 2023 compared to the same period the prior year. in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately. Better inventory management means better business operations, period. and net income by 7.7%

Customer Experience 237

Customer Experience Customer Retail Point of Sale 237

Retail TouchPoints

JANUARY 12, 2024

Expanding Just Walk Out Capabilities Amazon has been enhancing the Just Walk Out technology in recent months: in September 2023 , Amazon incorporated RFID tag technology to allow customers at two Seattle sports venues to purchase RFID-tagged apparel.

Food and Beverages 247

Food and Beverages Payment Services Technology Apparel 247

Retail TouchPoints

JUNE 28, 2023

The technology that’s successful tends to be the one that furthers existing behaviors and is natural and additive to the way we operate in the store.” There are also adjacent areas to consider, such as the content and storytelling conveyed through in-store technology and how in-store tech should coexist with the tactical experience.

Technology 259

Technology Consumer Mobile Operations 259

Retail TouchPoints

APRIL 25, 2024

Yes, self-checkout machines, as they operate today, may offer more opportunities to accidentally, or intentionally, make off with extra products or pay less than what is owed. Retailers are caught between a rock and a hard place. With those kinds of churn rates, it’s impossible to have adequate staffing in the store.

Payment Services 208

Payment Services Technology Consumer Retail 208

Retail TouchPoints

MARCH 30, 2023

Retailers’ Reluctance to Put POS in the Cloud Stymies Unified Commerce Progress Many things can hamper retailers’ efforts to pursue a unified commerce strategy, from internal organizational silos to outmoded managerial incentive structures. Or ask a customer for their email address, or deliver a promotion? View the session on demand.

POS 283

POS Omnichannel Webinar Point of Sale 283

Ecommerce Platforms

MARCH 3, 2023

It also offers powerful POS (point of sale) software, enabling you to manage your in-person and online sales efforts in unison. However, there are plans to roll this out to users in Canada, the UK, and Europe in 2023. However, this service is only available to sellers operating from the US.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

iVend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale. billion **.

POS 97

POS Payment Services Point of Sale Payments 97

Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? With this comes a need for a seamless omnichannel loyalty experience.

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Korona

FEBRUARY 16, 2021

Studies reveal that by 2023, money spent on technologies and digital-transformation-enabled services worldwide will reach $2.3 It’s about improving the customer experience and engaging with your shoppers on a deeper level. This helps your business operations to become smoother and more efficient. Emails are old news.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

Retail TouchPoints

APRIL 29, 2024

The company launched its new app in partnership with NewStore in March 2023, in large part to build a deeper connection with its most loyal customers — of which there are many. Celebrating its 30th anniversary this year, AllSaints operates over 200 stores across 27 countries. The app launched in March 2023 in the UK and U.S.,

Customer 231

Customer POS Download Payment Services 231

iVend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Retailers worldwide benefit from our POS retail software. Read more A point of sale (POS) system is the nerve centre of any retail operation. The global mobile POS market is forecast to grow at a CAGR of 11.1% billion **. billion **.

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

Ecommerce Platforms

FEBRUARY 22, 2023

The platform is an easy-to-use store builder which has operated under Lightspeed’s umbrella since 2021. Ecwid comes with POS functionality. You also get two hours of free customization from the Ecwid team – they can spruce up your design or add extra functionality, depending on your store's needs. Ecwid is GDPR compliant.

Payment Services 104

Payment Services Merchant Services eCommerce Payments 104

iVend

FEBRUARY 14, 2023

In the world of retail, this convergence is no less important, and retailers are increasingly understanding that connected retail is not just a ‘nice to have’, but the essential underlying approach to customer engagement and business success in 2023 and beyond. What is connected retail? How does connected commerce benefit the retailer?

Retail 98

Retail POS Reference Mobile 98

Ecommerce Platforms

JANUARY 4, 2023

What are The Best Headless Ecommerce Platforms for 2023? Here are some of the top picks for 2023. Within the Enterprise pricing package, companies can access all the tools they need for unparalleled and unique customer experiences. You’ll need to contact the team to have a custom quote created for your specific needs.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Retail TouchPoints

FEBRUARY 6, 2023

So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be? In fact, 45% of respondents said they are planning to actually grow their store footprint in 2023, with only 9% planning cuts, and half of respondents said they plan to spend more on in-store technologies in 2023.

Payment Services 263

Payment Services POS Omnichannel Retail 263

iVend

JULY 10, 2023

The global ecommerce market in 2023 is worth $5.5 Read more Success in the world of retail is therefore not about focussing on one or the other – it’s about operating across all ecommerce and in-person channels. In other words, offering an omnichannel experience. trillion (USD) and is set to reach$ 8.1 trillion** by 2025.

Omnichannel 98

Omnichannel eCommerce POS Magento 98

iVend

JULY 10, 2023

The global ecommerce market in 2023 is worth $5.5 Read more Success in the world of retail is therefore not about focussing on one or the other – it’s about operating across all ecommerce and in-person channels. In other words, offering an omnichannel experience. trillion (USD) and is set to reach$ 8.1 trillion** by 2025.

Omnichannel 94

Omnichannel POS Magento Shopify 94