Retail TouchPoints

DECEMBER 18, 2023

BJ’s Wholesale Club is replacing its legacy order management system with Nextuple OMS Studio, which includes three “Tuples” — each an ordered set of microservices that the retailer can mix and match to create solutions for flexible fulfillment.

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Operations Shipping Costs Fulfillment Omnichannel 226

Ecommerce Platforms

JUNE 15, 2023

The best Ebay apps for Shopify help entrepreneurs take the omnichannel sales strategy to the next level. With these simple tools, you can synchronize orders, inventory, and fulfillment data between your Shopify store and one of the world’s largest online marketplaces. What are the Best eBay Shopify Apps for 2023?

Shopify 104

Shopify Shipping Costs Live Chat Omnichannel 104

Fabric

AUGUST 8, 2023

With the right combination of technology and strategy, enterprise retailers can address these challenges head-on, and deliver seamless and efficient order processing, fulfillment, and delivery experiences that align with the demands of today’s consumers. That’s where modern order management comes into play. What is Order Management?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. Read on to explore the key elements of an omnichannel retail strategy and how it can benefit your business. What is Omnichannel Retailing? What is Omnichannel Retailing?

Omnichannel 103

Omnichannel Multichannel Payment Services Retail 103

Ecommerce Platforms

FEBRUARY 14, 2023

Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks. Fortunately, plenty of third-party solutions can handle the entire fulfillment process for you. With that said, here we're going to look at how to choose an ecommerce fulfillment service.

Fulfillment 104

Fulfillment Merchant Services Shipping Costs eCommerce 104

Retail TouchPoints

JANUARY 22, 2021

IDC expects grocery to be transformed by consumers’ appetite for omnichannel convenience, projecting that by 2023, 75% of online grocery orders (representing 15% of all grocery sales) will be picked up curbside or in-store. Demand for Pickup and Curbside Will Define Grocery Store Designs.

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Omnichannel Payment Services Retail Webinar 205

Retail TouchPoints

JUNE 15, 2023

The 2023 Brand Experience Award winners are brands and retailers taking innovative approaches to all things “experience” — from advanced influencer marketing strategies to immersive store designs and even thoughtful approaches to the metaverse.

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Customer Retention Jewelry Outdoor Fulfillment 224

Retail TouchPoints

MARCH 21, 2023

“Omnichannel” has been an aspiration for brands for many years now, but while it used to refer to the merging of a retailer’s brick-and-mortar and ecommerce operations, it now means something very different. This was evident at Prosper Show in Las Vegas, March 13-15, 2023, an event originally developed for Amazon sellers.

eCommerce 271

eCommerce Fulfillment Shopify Omnichannel 271

Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

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Omnichannel Shipping Costs Operations Fulfillment 246

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Social commerce metrics are up in 2023 , with a 9% increase in gross merchandise value and a 63% increase in average order value across BigCommerce’s merchants.

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Omnichannel Merchant Services BigCommerce Payment Services 252

Retail TouchPoints

FEBRUARY 8, 2023

with a store in New Braunfels, Texas slated to open later in 2023. The retailer also serves shoppers in select Asian, South and Central American markets through local omnichannel partners. Vitamin Shoppe store to a franchise operation in February 2022 , but now the program is moving into a higher gear.

Omnichannel 206

Omnichannel Operations Mobile Information 206

Retail TouchPoints

MAY 10, 2022

billion ) into opening new locations and revamping existing stores by the end of 2023. The retailer is aiming to make itself accessible for customers whenever and wherever they want to interact with IKEA by expanding the availability of omnichannel services.

Omnichannel 239

Omnichannel Shipping Costs Operations Books 239

Ecommerce Platforms

MARCH 2, 2023

In February 2023, BigCommerce raised the prices for Standard, Plus and Pro plans to $39, $105, and $399. You can view or edit products, fulfil orders, and even connect with team members on the go. You don’t necessarily have to handle fulfilment, logistics, and shipping yourself with a BigCommerce site.

BigCommerce 211

BigCommerce Shipping Costs Payment Services Payments 211

Retail TouchPoints

NOVEMBER 1, 2023

Camping World will use the Instacart Big & Bulky fulfillment solution for both same-day and scheduled delivery of large items (up to 60 pounds), including foldout camping tables, large tents and smart TVs, for those who prefer “glamping.” Instacart’s IPO took place in September 2023.

Supplies 162

Supplies Outdoor Fulfillment Omnichannel 162

Ecommerce Platforms

JUNE 16, 2023

What are the Best Shopify Apps in 2023? Printful offers easy print-on-demand dropshipping, as well as a fulfillment warehouse, and access to your own order-creation warehouse. What’s more, because Brevo gives you access to SMS as well, it’s a great way to access a more omnichannel strategy for connecting with your target audience.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Retail TouchPoints

MAY 17, 2024

returns reached a staggering $743 billion in 2023, representing over 14.5% Agile fulfillment. As the algorithm learns, the predictive capabilities can improve various parts of the fulfillment process, helping reduce the likelihood of the item being sent back. Only then will technology reimagine returns in the omnichannel era.

Fulfillment 245

Fulfillment Technology Apparel Clothing 245

Retail TouchPoints

JANUARY 3, 2024

of all retail sales in 2023, with online return rates of 17.6% , compared to 10.02% for brick-and-mortar sales. According to the Retail TouchPoints 2023 Omnichannel and Fulfillment Benchmark survey, 54% of retailers cited minimizing fraudulent returns as a major challenge, second only to shipping and handling costs.

Shipping Costs 144

Shipping Costs Merchant Services Fulfillment Omnichannel 144

Ecommerce Platforms

JUNE 22, 2023

Plus, both tools offer a variety of business models, with options for omnichannel selling, dropshipping, and more. Shopify is a wonderfully easy-to-use tool , with affordable pricing, diverse payment options, and a range of fulfilment tools, to help you deliver exceptional experiences to customers.

Shopify 104

Shopify Payment Services Social Media Shipping Costs 104

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Supplies 247

Supplies Fulfillment Omnichannel Customer Experience 247

Ecommerce Platforms

APRIL 26, 2023

The Best Etsy Alternatives for 2023 Etsy represents one of the most popular platforms for creative professionals selling handmade products on the market today. Shopify Review 2023 – Pros, Cons, and Is It Right for Your Business? Shopify Pricing Plans and Fees 2023: Which One is Right for You?

Shipping Costs 104

Shipping Costs Payment Services Shopify Payments 104

Retail TouchPoints

FEBRUARY 7, 2024

As leading omnichannel grocery retailers in their markets, Ahold Delhaize’s U.S. In June 2023 a top DoorDash exec discussed the company’s plans to move beyond restaurant deliveries to become the “local commerce company.”

Omnichannel 232

Omnichannel Customer Marketing Retail 232

Retail TouchPoints

OCTOBER 3, 2023

Macy’s had announced plans in August 2023 to open four small-format stores in the late summer and fall, and the third Bloomie’s small-format store will open in Seattle in November 2023. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. in a statement.

Omnichannel 242

Omnichannel Operations Presentation Marketing 242

Retail TouchPoints

AUGUST 30, 2023

Retailer-owned cooperative Ace Hardware has opened more than 100 new stores this year and plans to push the total to 170 by the end of 2023. This rapid expansion pace follows last year’s impressive numbers: by August 2022 the retailer had added more than 100 stores, with plans for an additional 60 by that year’s end.

Operations 233

Operations Retail Customer Fulfillment 233

GetElastic

APRIL 11, 2023

In 2023, headless commerce is expected to become a mainstay of eCommerce operations, with more brands than ever adopting it to streamline their operations and boost sales. 9 Headless Commerce Trends for 2023 As commerce technologies evolve, integrating headless commerce practices has become an important competitive advantage.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment 262

Fulfillment Omnichannel Shipping Costs Supplies 262

Ecommerce Platforms

JUNE 21, 2023

Shopify is a comprehensive ecommerce and website building platform, while Printify is a print-on-demand service, offering product creation and fulfillment support. You can even leverage Shopify POS tools to create an omnichannel sales strategy, with both online and offline selling. Let’s dive in. What is Shopify?

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

MARCH 14, 2023

Here are some of the top apps worth exploring in 2023. Printful Review (Feb 2023): Higher Quality Printing and Dropshipping Printful Pricing (2023): How Much Does Printful Cost? Dropshipping and fulfilment support ensures you don’t have to store any inventory, or manage logistics yourself.

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Retail TouchPoints

APRIL 5, 2023

Walmart plans to introduce automation at nearly two-thirds of its stores and aims to have approximately 55 % of its fulfillment center volume move through automated facilities by the end of fiscal 2026. We are a people-led, tech-powered omnichannel retailer. It all starts with our associates,” said McMillon. “We

Omnichannel 205

Omnichannel Operations Fulfillment Supplies 205

Ecommerce Platforms

JUNE 20, 2023

With the other, you’ll be able to create custom designs for unique print-on-demand products, and work with fulfillment partners to produce and deliver each item. Printful is a print-on-demand and fulfillment platform. What’s more, thanks to Shopify’s wide range of integrations, you can even use the tool to create an omnichannel store.

Shopify 104

Shopify Shipping Costs Payment Services Fulfillment 104

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Fast, efficient store fulfillment also made advances in Walgreens’ delivery services possible. “We Then we just launched, at the beginning of May 2023, our one-hour delivery or it’s free guarantee.

Payment Services 226

Payment Services Operations Omnichannel Fulfillment 226

Retail TouchPoints

AUGUST 17, 2023

This year, Petco has been expanding its customer-facing touch points in several areas: In February 2023 Petco announced plans to operate shop-in-shops at nearly all Canadian Tire stores, and in July 2023 the retailer expanded its store-in-store partnership with Lowe’s from 15 stores to a planned 300 by the end of 2023; Petco launched a new delivery (..)

Mobile 232

Mobile Toys Payment Services Omnichannel 232

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

Customer Experience 247

Customer Experience Shipping Costs eCommerce Improvements 247

Retail TouchPoints

NOVEMBER 8, 2023

is the true omnichannel experience — a combination of online and in-store — where we have leading brands and market share, strong store density and online presence, and a deep heritage of customer loyalty and relationships. With this decision, we will increase our focus on omnichannel — our biggest growth opportunity.”

Food and Beverages 253

Food and Beverages Omnichannel Customer Loyalty Customer 253

Retail TouchPoints

MARCH 25, 2024

In July 2023 , Lowe’s also expanded its same-day delivery offerings in a partnership with OneRail. As Lowe’s continues its omnichannel journey, expanding same-day delivery options helps us meet our customers where they are,” said Neelima Sharma, SVP, Digital Commerce and Technology at Lowe’s in a statement.

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Omnichannel Technology Improvements Customer 183

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. It manages our BOPIS component.

Management 243

Management POS Shipping Costs Supplies 243

Ecommerce Platforms

APRIL 5, 2023

Today, we’re going to be reviewing some of the top subscription ecommerce platforms available to business owners in 2023. These tools come in a variety of formats, from omnichannel ecommerce platforms to tools specifically suited to selling specific things, like courses, webinars, and digital content. What is Subscription Ecommerce?

eCommerce Platforms 104

eCommerce Platforms Subscription Payment Services eCommerce 104

Retail TouchPoints

JANUARY 24, 2023

The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. The NRF Big Show , held in NYC Jan. 15-17, did more than bring together more than 35,000 attendees and 1,000 exhibitors.

Food and Beverages 263

Food and Beverages BigCommerce Home Furnishings PayPal 263