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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. They also need to support a more mobile-enabled workforce that might need smaller, roller-cart type stations, rather than so much emphasis on fixed till cash wraps. Once you have a baseline, you can do a lot with that number.

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The Future of eCommerce: Trends to Watch in 2024

Algopix

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

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Ecommerce Product Releases: January 3, 2024

Practical eCommerce

This week: new tools for website builders, email marketing, livestream shopping, mobile shopping, chatbots, international shipping, and virtual product simulators. The post Ecommerce Product Releases: January 3, 2024 appeared first on Practical Ecommerce.

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Customer Service is Personal, so Show Me the Love

Retail TouchPoints

Key findings and surprises from Bizrate Insights’ January 2024 survey of 900 online shoppers provide a framework to view what is most important to the demanding online shopper. Make sure your mobile customer experience is optimized. Saving money means free return shipping, essential for three in four surveyed shoppers.

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CI&T Research: Price-Conscious Consumers Still Want Stellar Shopping Experiences

Retail TouchPoints

The 2024 Connected Retail Report includes a survey of 1,012 U.S. Will 2024 be the Year of the Mobile App? In most instances, consumers also were more likely to use their smartphones (either via app or mobile site) to participate in commerce-related activities.

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The Impact of AI on Retail in 2024 

365 Retail

Rewards at the ready for returning customers In 2024, customer loyalty will continue to be emphasised as a key driver of growth, as acquiring new customers becomes increasingly expensive. A record-breaking 79% of Cyber Week commerce traffic was on mobile phones, up from 76% in 2022.

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Q4 Could Be Huge, But Most Retailers Have a Blind Spot

Retail TouchPoints

At the same time, retailers are acutely aware that ecommerce sales are continuing to grow as a percentage of overall holiday spending and, within that percentage, mobile sales in particular are skyrocketing. eMarketer expects retail mobile commerce sales to account for 43.4% In 2024, mobile commerce sales are expected to hit $534.18

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