GetElastic

OCTOBER 25, 2017

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. API-based commerce facilitates consistency across all of these experiences.

Customer Experience 146

Customer Experience Customer Technology Games 146

GetElastic

APRIL 11, 2023

With headless commerce, the front-end and back-end of an eCommerce platform are separated, allowing businesses to customize the presentation layer and integrate with other technologies more easily. With this headless commerce trend, social media can now be used for more than just colorful posts and ads or for building brand awareness.

Payment Services 147

Payment Services Payments Social Media Mobile 147

ROI Revolution

AUGUST 15, 2022

A few years ago, marketers could get away with looking at social media channels as simply a play for brand awareness or engagement, operating the assumption that ads were underperforming based on last-touch attribution models. By 2025, social shopping is expected to become a $1.2 trillion channel !

Social Media 78

Social Media Channel Marketing Consumer 78

GetElastic

JUNE 8, 2023

However, given the economic pressures of late 2022 and 2023, some social giants like Meta have dialed back their investments in native social commerce channels. According to eMarketer , social commerce sales grew 34.4% in 2022, with a projected growth of 20% (to more than $107 billion) by 2025.

Merchant Services 78

Merchant Services Social Media Customer Data Channel 78

lateshipment

AUGUST 10, 2022

Never compromise on customer service. 90% of Americans see customer service as a factor in deciding whether or not to do business with a company. Therefore, providing great customer service can help you display your strong commitment to the high standard of customer experience you offer.

eCommerce 130

eCommerce Social Media Definition Shipping 130

ROI Revolution

MAY 20, 2021

If you are over-invested in any one channel to sell your goods or products, and that channel goes away for any reason, you’ll be in a tight spot,” said Sharon Gee, Sr. Ecommerce has surpassed levels not expected until 2025 due to the COVID-19 pandemic, expected to bring in over $843 billion in sales this year.

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. In order to bypass growth challenges, they are evolving their approach to customer engagement and experience to include new channels and tactics.

Consumer 244

Consumer Channel eCommerce Customer Experience 244

Retail TouchPoints

SEPTEMBER 22, 2022

With China set to become the world’s largest luxury market by 2025 , Alibaba is intent on building out the immersive digital experience on its Tmall Luxury Pavilion to capture those consumers. Today 96% of Chinese consumers shop online-offline, or cross-channel. We do believe the metaverse is going to be a game-changer.

White Paper 253

White Paper Customer Multi-channel Fashion 253

Retail TouchPoints

NOVEMBER 7, 2022

So for example we have a goal that all of our packaging will be either recyclable, refillable or compostable by 2025, and we’re about 60% of the way there now. I actually started using Beautycounter as a customer in 2017, and the reason was because it performed and it was safe. Brands have to be, really, everywhere.

Beauty and Health 264

Beauty and Health Supplies Consumer Social Media 264

GetElastic

OCTOBER 25, 2017

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. API-based commerce facilitates consistency across all of these experiences.

Technology 146

Technology Customer Experience Games Recommendation 146

Retail TouchPoints

JULY 9, 2020

Political social media accounts such as Diet Prada are tapping into their passionate communities to raise awareness and demand tangible change from the top down. After all, luxury shoppers worldwide are relying more on digital channels to browse and buy, according to Bain research.

eCommerce 294

eCommerce Travel Social Media Consumer 294

365 Retail

FEBRUARY 23, 2022

billion by 2025. The repercussions of lockdown – forcing retailers to close then reopen multiple times over the past two years – and more recent supply chain shortages have given rise to hybrid shopping: with consumers looking for what they want across multiple channels, both online and off. The end of cancel(lation) culture.

Subscription 103

Subscription Payment Services Marketing Multi-channel 103

Omnisend

MAY 18, 2021

CBD merchants should ensure that they not only collect the appropriate customer data to offer personalization, but they should also integrate it across their channels. The perfect CBD ecommerce platform is necessary to improve your customer’s journey on your site. Utilize Social Media and Paid Ads.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Tofugear

FEBRUARY 3, 2020

By 2025, the population of Chinese affluent, young consumers will exceed those of Europe and the US combined. These consumers look for product information through social media platforms and shop through both offline and online channels. Technology should be a tool to facilitate a good customer experience.

Fashion 36

Fashion Social Media Customer Experience Technology 36

GetElastic

OCTOBER 18, 2021

Then came the “delivery marketplaces” like Uber Eats and Grub Hub which expanded the opportunity to digitally order your dinner and providing more local restaurants a channel to sell online. Buying behavior has shifted and we the buyer are expecting better, multi-channel experiences. Channel variety will continue to diversify.

Multi-channel 78

Multi-channel Channel Shipping Costs Mobile 78

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Table of contents What is multi-channel retailing?

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Retail TouchPoints

JUNE 3, 2022

People want products and services from someone they trust, and social commerce provides an enhanced shopping experience by leveraging social media to deliver connection and authenticity. The Explosion of Social Commerce. To go even further, sites like Instagram help you build a seamless shopping experience.

Social Media 292

Social Media Consumer Electronics Electronics Channel 292

Retail TouchPoints

MAY 18, 2022

Retailers are responding to new expectations for customer experiences and growing demand for ecommerce, but how are they keeping pace with evolving consumer expectations? As shoppers return to storefronts, they now incorporate a wider blend of online and offline shopping experiences. 75% of U.S. respondents who?say?that?they?are?very

Retail 264

Retail Customer Experience Omnichannel Channel 264

Payoneer

FEBRUARY 22, 2023

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. To ensure that customers enjoy a hassle-free experience, multiple payment options should be made available to cater to different preferences.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

MAY 12, 2022

Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected to continue expanding to reach $1.2 trillion in sales by 2025. Retailers also should look for ways to utilize influencer content beyond social media. The rewards can be worth the challenges.

Social Media 306

Social Media Fashion Channel Events 306

ROI Revolution

MAY 6, 2021

Of course mobile, social and physical commerce aren’t too far behind on the priority list. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Unified In-Store and Mobile Experiences.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

365 Retail

MARCH 5, 2024

Social commerce – purchases made directly on social networks – may seem anecdotal to some, but it’s taking off and is expected to grow three times faster than traditional e-commerce, reaching $1.2 trillion by 2025.

eCommerce 68

eCommerce Retail Supplies Social Media 68

GetElastic

NOVEMBER 2, 2022

Industry analyst Gartner® predicts by 2025, 70% of organizations will choose data management software products primarily based on the business user experience, up from 20% in 2021. Enter PXM, a Crux of One of Gartner's Predictions for 2025. Product content optimization across every touchpoint and channel. The results?

Marketing 78

Marketing Multi-channel Channel Reference 78

GetElastic

JANUARY 13, 2022

Overwhelmingly, B2B organizations had to rethink how they do business in the last two years given the harsh realities of a global pandemic; and while these organizations answered the call out of necessity, many focused on their own internal sales goals versus the customer experience. Unified Commerce Experience.

Omnichannel 78

Omnichannel Customer Retention Social Media Customer Experience 78

Smile.io

FEBRUARY 7, 2023

Customer Behavior Jean Francois, ShipperHQ Jean Francois from ShipperHQ The pandemic brought the surge of alternative shipping methods such as BOPIS, curbside pickup, and local delivery, to get products into the hands of consumers. Jean Francois is the VP of Partnerships & Channel Sales at ShipperHQ.

eCommerce 96

eCommerce Shipping Costs Merchant Services Social Media 96

Kibo

JUNE 16, 2022

While it relies on the modern tech stack, composability is a business mindset that applies to all aspects of a business—from product development and customer experience to marketing and fulfillment. by adding new products, commerce capabilities, and channels). But composability isn’t just focused on technology.

Payment Services 62

Payment Services Shipping Costs Fulfillment Omnichannel 62

365 Retail

MARCH 27, 2024

And M-commerce retail sales are set to exceed £100 billion in 2025. And with nearly 90% of UK adult consumers owning a smartphone , it goes without saying that any business that prioritises their mobile shopping experience will maintain significant benefit over competitors who don’t.

Mobile 58

Mobile Omnichannel Order Fulfillment Customer Experience 58

Kibo

MAY 24, 2022

The internet set the stage for D2C brands, enabling them to reach consumers cheaply and quickly through nontraditional channels. Social media influencers, Facebook ads, and email paved the way for D2C companies like Warby Parker to grow in a way that wasn’t dependent on expensive TV ads or shelf space with stores like Walmart and Target.

Shipping Costs 62

Shipping Costs Retail Shipping Supplies 62

GetElastic

NOVEMBER 11, 2021

Conversational commerce has become a formidable channel to recon with. Sales made via conversational commerce channels such as chatbots, digital voice assistants, and messaging will grow from $41 billion this year to $290 billion by 2025, according to Juniper Research. Top Ecommerce ChatBot Platforms. email addresses).

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148