Remove 2028 Remove Consumer Remove Customer Remove Customer Experience
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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. billion by 2028, rising at a market growth of 14.2% Consumers value the convenience these offer. Consumers are not the only beneficiaries of this method of payment.

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Stop: Your Customer Journey isn’t Benefitting Your Customer

Retail TouchPoints

Right now, retailers are selfishly positioning their customer journey to benefit their marketing efforts, not the end consumer. While data sourcing customer information can be a key part of any marketing strategy, it could also be the reason you’re losing revenue. Here’s why.

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Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Retail TouchPoints

Are you ready to explore the evolved customer journey? This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge. Collins argues that true cultural engagement is the most powerful vehicle for influencing consumer behavior.

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Top 4 Strategies for AI-Powered Profitability

Retail TouchPoints

Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers. But amid volatile market changes, ever-evolving customer expectations and increased competition online, this is increasingly challenging to realize. billion in 2028. Customer support.

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How Boisson Benefits From — and Fuels — Non-Alcoholic Beverage Category Growth

Retail TouchPoints

billion in revenue by 2028. However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. a more suburban area where consumers live and shop. “We We’ve invested in content.

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Shein Designer Incubator Program Showcases Sustainable Fashions

Retail TouchPoints

This month, Shein announced it would invest an additional $50 million in the program over five years , bringing the company’s total investment to $105 million through 2028. Shein has come under scrutiny for alleged use of Uyghur forced labor in its supply chain, with 22 U.S.

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Digital Beauty Brand IL MAKIAGE Bolsters Tech Stack with Computer Vision Acquisition

Retail TouchPoints

” IL MAKIAGE joins a growing list of retail and consumer brands that are acquiring tech companies to bolster their data-driven capabilities. In May 2021, Walmart acquired Zeekit , another Israeli startup that uses real-time imaging, computer vision and AI to create a digital fitting room experience for shoppers. billion in 2019.