Forrester eCommerce
AUGUST 12, 2020
In 2019, we predicted that there will be three high profile AI related PR snafus in 2020. It’s only August and we’ve already seen plenty of examples of AI going wrong – the ACLU sued facial recognition provider Clearview for violating a well-known Illinois state biometric law in the US, the UK’s Home Office was […].
Retail TouchPoints
AUGUST 12, 2020
Even with 74,000 personal shoppers and its recently launched Express Delivery service, Walmart has faced challenges keeping up with demand as consumers escalate both their online ordering and their expectations for faster home delivery. To ramp up capacity for same-day delivery, Walmart has struck a deal with Instacart to pilot home delivery in Los Angeles, San Francisco and San Diego, Calif. as well as Tulsa, Okla., according to CNBC.
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Forrester eCommerce
AUGUST 12, 2020
For over a decade, Forrester has conducted an annual review of banks’ mobile apps. My colleague Gina Bhawalkar and I recently published our most recent research, in which we evaluated and scored the mobile banking experiences on more than a dozen banking brands’ apps across the US and Canada. In the US, we looked at […].
Ecommerce Platforms
AUGUST 12, 2020
Domain names were not always for sale. They used to be free. Until 1995, you didn’t have to pay for a domain name. That’s a full 12 years after Paul Mockapetris and Jon Postel invented the domain name system. Today, we have more than 1,500 top-level domains (TLDs)—the word, characters, or letters after the last dot on a domain name and before any slash— like.com,site,online,store, and the like.
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Forrester eCommerce
AUGUST 12, 2020
For over a decade, Forrester has conducted an annual review of banks’ mobile apps. My colleague Gina Bhawalkar and I recently published our most recent research, in which we evaluated and scored the mobile banking experiences of more than a dozen banking brands’ apps across the US and Canada. In Canada, we looked at the […].
Retail TouchPoints
AUGUST 12, 2020
The retail industry is relentlessly innovative. And in these times of global uncertainty, retailers must be responsive to change and prepared to adapt almost instantaneously in order to keep their (virtual) doors open — let alone stay relevant. With that in mind, industry leaders need to prepare for, and adapt to, shopper behaviors and preferences that have shifted as a result of this pandemic.
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Retail TouchPoints
AUGUST 12, 2020
Deemed essential retailers because of marijuana’s many medical uses, cannabis dispensaries have continued to operate even during COVID-19 shutdowns. But Hightimes Holdings President Paul Henderson is always on the lookout for more and better ways to connect customers with cannabis, so in recent months the company has focused on expanding its brick-and-mortar store footprint and launching a delivery network that will serve multiple California markets.
Salsify
AUGUST 12, 2020
Product reviews are an essential aspect of product detail pages (PDPs) across retailers. But it's often challenging to monitor and respond to each review without dedicated resources.
Retail TouchPoints
AUGUST 12, 2020
In filing for bankruptcy protection, discount department store Stein Mart has raised the possibility of closing “a significant portion, if not all, of its brick-and-mortar stores,” according to a statement. The retailer, which operates 281 stores in 30 states, already has begun a store closing and liquidation process, but is continuing to operate normally in the interim.
Retail Technology Review
AUGUST 12, 2020
As the Coronavirus creates turmoil in our daily lives, businesses are moving quickly to respond to a radical shift in consumer behaviour. A boom in online orders, likely to become a feature of the ‘new reality’, is triggering a major re-think of the fulfilment operation.
TalkingRetail
AUGUST 12, 2020
Asda is working with packaging company DS Smith to eliminate non-recyclable elements from in-store point of sale. The supermarket giant continues to focus on the removal of unnecessary plastic in stores, targeting a 15% reduction on own-brand plastic by 2021, and approached DS Smith to develop more sustainable in-store solutions. The companies have re-evaluated the.
ecomdash
AUGUST 12, 2020
Video content benefits ecommerce businesses in many ways, so YouTube can be a great marketing tool. Check out eight of our best tips. The post How To Use YouTube For Your Online Retail Business appeared first on Ecomdash.
TalkingRetail
AUGUST 12, 2020
Independent retailers are being urged to get back onto social media and re-engage with local customers after new data revealed the extent of the drop-off since lockdown ended. Research from social media management platform Maybe has found that independent businesses have all but stepped away from social media since lockdown ended. Consumers average more than.
RetailDive
AUGUST 12, 2020
As retailers grappled with out-of-stocks, research found that 75% of consumers opted to shop alternative brands.
Speaker: Jason Cottrell and Brian Walker
The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.
TalkingRetail
AUGUST 12, 2020
Bestway Retail – which includes Bargain Booze, Wine Rack, Select Convenience, and Central Convenience – has instructed specialist business property adviser Christie & Co to sell 37 of its UK stores. The project sees Christie & Co bring to market a selection of 37 stores from across the estate which “no longer fit” Bestway Retail’s.
RetailDive
AUGUST 12, 2020
Out of options after COVID-19 dealt it multiple blows, the retailer has laid off half of its corporate staff and begun the store closing process.
TalkingRetail
AUGUST 12, 2020
Imperial Tobacco has added a Crushball Cigarillo to its JPS Players portfolio, in a move designed to “help retailers cater for consumers seeking out new nicotine solutions in the wake of the menthol ban”. JPS Players Crushball Cigarillo consists of an American Blend tobacco wrapped in a natural tobacco leaf, and features a menthol crushball.
RetailDive
AUGUST 12, 2020
If a bankruptcy judge approves, the companies, through their entity "Sparc Group," could own the iconic brand by the end of the month.
TalkingRetail
AUGUST 12, 2020
Central England Co-op has revealed some of the unusual items customers have been stocking up on during the current heatwave. Some of the most standout or unusual findings included a spike in the sales of banana flavoured milk, Greek natural yoghurt, Galia melons and trifle. The retailer revealed that since last Friday (7 August) soft.
ChannelAdvisor
AUGUST 12, 2020
Consumers may still be cautious about returning to retail stores in the midst of the current pandemic, but they’re developing new shopping behaviors — ones that are worth paying attention to. That’s the overall takeaway from Forrester’s new report: The State of the US Shopper — COVID-19. . In this latest analysis, researchers look at current consumer attitudes toward buying, and offer insights brands and retailers can use as they adapt strategies, services and technologies to meet changing
TalkingRetail
AUGUST 12, 2020
Ferrero rolling out several updates across its Kinder Chocolate range, in a move designed to “better differentiate the products and appeal to new shoppers”. The company is launching a “cleaner” pack design for its Kinder Chocolate multi-packs, for “a more distinctive appearance in store, while aligning it more closely with the target audience of families.
RetailDive
AUGUST 12, 2020
The e-commerce giant invested resources into small businesses before the COVID-19 pandemic forced many retailers online.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
TalkingRetail
AUGUST 12, 2020
Retailers are being urged to ensure that any physical changes made to their stores during the coronavirus pandemic are accessible for people with sight loss. The Royal National Institute of Blind People (RNIB) has created new best practice guidance, outlining how measures introduced to keep customers safe can be made accessible. The guidance also aims.
Omniconvert
AUGUST 12, 2020
Imagine this. A customer sees one of your products advertised on Facebook and lands on your website to buy it. The post Ecommerce UX Best Practices To Increase Your Customer Retention appeared first on ECOMMERCE GROWTH Blog.
TalkingRetail
AUGUST 12, 2020
Convenience retailer Latestop has launched another west country store under the Spar banner in partnership with Appleby Westward. The new 3,000sq ft store, developed on a greenfield site in Ensleigh, Bath, follows the opening of a Spar store in Shaftesbury last year by the Latestop team of Greg Gardner, Mark Vinnicombe, and Kevin Farley. Gardner.
Omniconvert
AUGUST 12, 2020
I’m going to start with a controversial opinion, and that is that the art of marketing is dying. Everything has. The post How Can A Simple Customer Journey Strategy Double Your Revenue? appeared first on ECOMMERCE GROWTH Blog.
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Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt
SheerID
AUGUST 12, 2020
New research reveals that teachers are hungry for special offers, and that personalized offers make teachers try new brands, buy more, and purchase sooner.
TalkingRetail
AUGUST 12, 2020
Spar is to support of the British Athletics Championships due to take place on 4-5 September 2020. The event, which was due to take place on 20-21 June, has already been rescheduled once – in April it was pushed back to 8-9 August because of the coronavirus pandemic.
RetailWire
AUGUST 12, 2020
Circle K is opening an AI-powered autonomous checkout store in Tempe, AZ. “In light of COVID, this is the kind of experience people will like even more,” said Magnus Tägtström, head of global digital innovation at Circle K’s parent company, Alimentation Couche-Tard. “If you don’t want to, you don’t have to interact with anyone. You could just walk in, grab what you want, and walk out.
TalkingRetail
AUGUST 12, 2020
Magnum has launched its ice cream tubs range in packaging made from recycled plastic, following a “successful” trial launch last year. The new packs feature a new icon on al tub lids, as well as directions for the tubs to be recycled once used, which is being communicated across TV, out-of-home advertising, POS, and digital.
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