Make COVID-19 The Supply Chain’s Final Cautionary Tale
Forrester eCommerce
FEBRUARY 3, 2021
Where does supply chain risk rank in the hierarchy of priorities in the grand scheme of a firm’s business strategy? If 2020 taught us anything, it was that we underestimate the pivotal role of supply chain. It also taught us that supply chain risk IS business risk. If the mechanisms, processes, and partners that power our value chain suddenly come to a grinding halt, and we’re unable to deliver to our customers then effectively, we have no business.
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