Retalon

FEBRUARY 14, 2024

The essence of retail analytics insights cannot be understated. Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach. Retail analytics insights play a pivotal role in strategic decision-making. It is the backbone shaping the future of retail enterprises.

Retail 41

Retail Operations Management Improvements 41

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. Influx of AI and Hyper-Personalization AI and hyper-personalization will be a driving force in B2B ecommerce in 2024.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

Retail TouchPoints

MARCH 9, 2022

It’s those retailers that can most quickly and accurately react to these turbulent market forces and behaviors that are creating the most innovative and positive customer experiences. The rest are at risk of losing customer loyalty, brand affinity and revenue. Identifying the Right Use Cases.

Retail 306

Retail Customer Data Customer Experience Social Media 306

Kissmetrics

JANUARY 17, 2022

Companies have used personalized marketing for years to improve engagement rates , but factors like the growth of AI and data analytics are making it easier than ever for even smaller companies to get on board. Segmentation helps brands to understand their customers better and target their products accordingly.

Marketing 273

Marketing Recommendation Social Media Improvements 273

Wiser

AUGUST 28, 2023

Do you offer enough variety to maintain customer interest and stimulate impulse buys? Reviewing sales data, customer feedback, and product performance can aid in this evaluation. 3: Incorporate Customer Feedback The feedback loop from your customer base is a treasure trove of actionable insights.

Retail 146

Retail Fashion Information Customer Data 146

Retail TouchPoints

JULY 10, 2023

Retailers have a vast amount of data about customer shopping behavior and purchase history. Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past.

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

AI algorithms analyze customer data to understand preferences, behavior, and purchase history. Whether it’s suggesting products similar to what a customer has purchased or sending personalized emails, AI enhances engagement and conversion rates. Request a demo today to unleash the power of data and transform your business.

Marketing 96

Marketing Retail Customer Loyalty Games 96

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Adding points, VIP, or referral programs with Smile.io has to offer.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Algopix

DECEMBER 2, 2020

AI advancements in retail catalog optimization are here to help by eliminating human error and improving the usability of customer data. These goals ultimately allow your company to provide better customer experiences, generate more sales with improved margins, and raise customer loyalty.

Customer Experience 78

Customer Experience Improvements Management Customer 78

RTP blog

NOVEMBER 19, 2018

A smarter store makes for a faster, more efficient store ecosystem for customers and associates to enjoy. Secure Customer Data And Prioritize Physical Security It is important that data security is top of mind with thousands and thousands of transactions happening every second this holiday season. Click here.

Retail 150

Retail Customer Data Operations Customer Loyalty 150

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Algopix

OCTOBER 15, 2023

The goal is to create a cohesive and unified view of the customer journey, regardless of how and where customers interact with a brand. Cross-channel tracking relies on the collection and analysis of data from various touchpoints, which are then integrated into a central database.

Channel 129

Channel eCommerce Social Media Customer Loyalty 129

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways. Is it user-friendly? 

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

Retail TouchPoints

MAY 8, 2024

Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken. Slow page loads are more than problematic — they strongly influence whether a customer ever seeks the brand out in the future. We also saw a slight improvement on the speed front, with slow page loads impacting 15.5%

Merchant Services 272

Merchant Services eCommerce Channel Mobile 272

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 20, 2023

And it generates natural language responses when receiving input from a user, making it potentially useful in a variety of business applications where a human-like conversation with customers is desirable. It can be used to answer customer questions, provide product information, and even assist in the purchase decision.

Customer Experience 99

Customer Experience Retail Customer eCommerce 99

Retail TouchPoints

FEBRUARY 28, 2023

consumers, 33% joined new loyalty programs last year to save money, and 43% of UK shoppers use the loyalty programs they already belong to more frequently. This has created a pool of consumers primed to be motivated by loyalty program initiatives. In a word, relevance.

Retail 289

Retail Books Consumer Social Media 289

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. Analytics and Reporting Comprehensive analytics and reporting functionalities help businesses track the performance of their email campaigns.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

MagentoBrain

MAY 23, 2023

In today's competitive market, building and maintaining brand loyalty is essential to stay ahead of the competition and thrive in the long term. In this blog, I will explain ten proven strategies that businesses can use to improve brand loyalty and cultivate a strong and loyal customer base.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

Algopix

OCTOBER 21, 2023

Understanding why users abandon their carts is critical for improving this metric. Balancing these metrics helps maintain healthy inventory levels and improve cash flow. Assessing Shipping and Delivery Performance Shipping and delivery are often the last touchpoints customers have with your brand.

Shipping Costs 119

Shipping Costs eCommerce Customer Retention Social Media 119

MagentoBrain

MAY 4, 2023

Magento Business Intelligence is an analytics platform that is designed specifically for e-commerce businesses. It is a cloud-based solution that provides users with the ability to collect, analyze, and interpret data from their online store, allowing them to make informed decisions and optimize their operations.

Magento 52

Magento Payment Services Payments eCommerce 52

Groove

MAY 3, 2018

These assets can build credibility, improve customer trust and ultimately help increase revenue. That's why many brands are investing in tools like Yotpo to manage their customer-generated reviews and content. We especially appreciate Yotpo's automatic Schema.org structured data insertion into your product pages.

BigCommerce 285

BigCommerce Marketing eCommerce Social Media 285

Dynamic Action

FEBRUARY 23, 2024

However, merchandising to your best, most profitable customers can be difficult, as data often exists in silos , making it challenging to connect insights and see the full picture of a customer or overall performance.

Customer 62

Customer Retail Webinar Customer Loyalty 62

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. The Power of Post-Purchase CX Post-purchase issues tend to drive customers away.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Ecommerce Platforms

AUGUST 29, 2022

The best rewards apps for Shopify are an excellent way to improve engagement among customers, and boost your chances of repeat purchases. Rewards apps allow you to implement different kinds of rewards based on customer behavior. You also get automated fraud protection, and live chat customer service. Go to the top.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Smile.io

DECEMBER 7, 2023

Let's take a look at a few specific ways you can use CRO to improve engagement with your loyalty offers. The Best Ecommerce Customer Loyalty Programs by Industry Looking for the best ecommerce customer loyalty programs?

Shopify 94

Shopify Customer Loyalty Blog Improvements 94

Retail TouchPoints

OCTOBER 16, 2023

In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards.

Social Media 278

Social Media Consumer Information Marketing 278

Algopix

JANUARY 22, 2024

This comprehensive guide will explore proven techniques to maximize repeat purchases and cultivate customer loyalty on Amazon. Harnessing the Power of Repeat Purchases The value of repeat customers to an eCommerce business cannot be overstated. According to a study by Deloitte, repeat buyers spend 67% more than new customers.

eCommerce 111

eCommerce Shipping Costs Payment Services Social Media 111

Optimizely

FEBRUARY 8, 2018

Get a better handle on multi-channel marketing attribution for your own brand and you’ll see huge improvements in how you define the true ROI of your marketing activities. Now, you have the tools to understand which campaigns work on which channel, so you can truly optimize and continually improve your marketing. So what should you do?

Multi-channel 186

Multi-channel Channel Marketing B2C 186

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

MARCH 24, 2022

The best POS system for coffee shops is a convenient solution for managing transactions, customer data, and inventory tracking in one place. With Shopify POS , coffee shops can access everything from inventory and team member tracking to innovative analytics. Inventory management with predictive analytics.

POS 104

POS lightspeed Payment Services Shopify 104

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 189

Consumer Payment Services Fulfillment Multi-channel 189

Smile.io

FEBRUARY 23, 2022

The key to creating these brand advocates is a little something called loyalty marketing. And while having a customer loyalty program is a great tool, it’s not the end all be all. Loyalty marketing involves every part of the customer journey and when done correctly is a great growth strategy.

Marketing 74

Marketing Customer Loyalty Customer Retention Social Media 74

Smile.io

APRIL 30, 2024

It helps build long-lasting customer relationships and boosts brand loyalty.    But how do you boost customer engagement ? It can be a game-changer for businesses also looking to improve their marketing ROI and increase customer retention rates. Loyalty & Reward Program Insights from Smile.io

Customer 71

Customer Shopping Carts Shipping Costs Subscription 71

BigCommerce

JUNE 22, 2017

That’s why ecommerce analytics are so incredibly important for online brands. It’s also why BigCommerce, in 2015, acquired Jirafe Analytics –– the ecommerce analytics industry leader with customers including: Nasty Gal. Why We Updated Our Ecommerce Analytics + Insights Suite. I’m not a data scientist.

eCommerce Analytics 402

eCommerce Analytics BigCommerce eCommerce Shipping Costs 402

Retalon

APRIL 27, 2021

Advanced analytics & retail AI. Retail has always been a data-driven business, but the scale of today’s retail data environment is unparalleled (as will be tomorrow’s). This flood of data must then be processed for hundreds of thousands of SKUs to generate actionable information in real-time.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Korona

OCTOBER 6, 2021

Similarly, 52% of retailers wanted to improve their POS systems. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers. CUSTOMER RELATIONSHIP AND EVENT MANAGEMENT. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

Similarly, 52% of retailers wanted to improve their POS systems. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers. Customer Relationship and Event Management. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52