365 Retail

JANUARY 18, 2024

The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. The data foundation is behind the wall, and all the marketing and analytics tools get power from the foundation. The keynote summed it up as “better data, better results.”

Customer Data 64

Customer Data Customer Multi-channel Events 64

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Retail TouchPoints

MARCH 15, 2024

Identifying the performance and optimization opportunities for all these elements requires digital shelf analytics (DSA) to cover a variety of data points. Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management.

Telecommunications 264

Telecommunications eCommerce Platforms Games eCommerce 264

Retail TouchPoints

AUGUST 1, 2023

Marketing and CX teams need to use customer data, store-level data and even digital engagement data to determine which brands, products, deals and user-generated content to deliver to these devices to make an impact.

Improvements 246

Improvements Management Information Download 246

Retail TouchPoints

FEBRUARY 28, 2024

This same guided approach to building can be applied to data models, especially useful for achieving fast, low-risk and low-cost models suited for purpose in specific vertical industries like retail commerce. Analysts save time that would otherwise be spent developing data models from scratch.

Toys 260

Toys Supplies Improvements Marketing 260

Retail TouchPoints

AUGUST 30, 2023

Companies with loyal customers understand their customers’ needs and deliver personalized experiences. There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

FEBRUARY 15, 2023

Accenture’s AI.Retail platform — which helps retailers better utilize data and artificial intelligence to optimize common operations such as customer acquisition, pricing and promotions, assortment and supply chain — can now be deployed on Google Cloud. Current customer Albertsons Cos. Current customer Albertsons Cos.

Merchant Services 290

Merchant Services Supplies Retail Customer Data 290

RetailMinded

NOVEMBER 23, 2022

As a retailer, you likely already have a wealth of customer data. This data can include customer contact information, purchase history, and demographic information. In addition, analyzing customer data can help you to identify trends and anticipate future demand.

Customer Data 52

Customer Data Cryptography Customer Retail 52

Dynamic Action

JULY 25, 2023

Summary Making decisions informed by accurate data and data analytics helps companies avoid bad business outcomes. The retail space is advancing and retail data analytics is necessary for businesses not to fall behind. Imagine how proper data analysis might have changed this situation.

Retail 62

Retail Improvements Customer Data Information 62

Retail TouchPoints

MARCH 28, 2023

The partnership between DGMN and Meta is the result of an earlier test, and the deal makes Dollar General the first retailer to offer Meta’s Advanced Analytics solution. Brands will now be able to make ad placements that target Dollar General customers in spaces including Facebook and Instagram News Feeds, Stories and Reels.

Customer 298

Customer Customer Data Improvements Marketing 298

Retail TouchPoints

APRIL 17, 2024

Integrating AI models like ChatGPT alongside traditional analytics like Google — or as an enabler for personalization in enterprise search tools like Lucidworks Fusion — offers a window into customer desires. Strategies for Adapting in a Cookieless World As the industry braces for the gradual loss of data, priorities pivot.

Social Media 311

Social Media B2C B2B Customer Data 311

Dynamic Action

JUNE 16, 2023

Summary The adoption of data-backed decisions not only eliminates the guesswork, but can save time for teams as well as improve the quality of analysis. Teams can no longer rely on historical data alone. Analytics tools have the power to provide actionable insights. Take a retail business.

Retail 62

Retail Social Media eCommerce Platforms Information 62

Retail TouchPoints

AUGUST 1, 2023

Smart merchandise and assortment decisions driven by the voice of the customer and aimed at profitability. The Customer at the Center Using predictive analytics for decision-making is one strategy merchants can adopt to enhance profitability. Simply reviewing historical and present sales data won’t cut it.

Retail 246

Retail Shipping Costs eCommerce Consumer 246

Retalon

FEBRUARY 15, 2024

In the fiercely competitive retail landscape, the strategic use of retail analytics insights stands as a beacon for businesses aiming to surge ahead. Retail analytics insights have morphed into a critical tool for decision-makers, striving to foster growth and customer loyalty.

Retail 41

Retail Operations Information Customer Loyalty 41

Retail TouchPoints

JANUARY 5, 2024

Those efforts have been complicated by the fact that while some consumers find it “creepy” that brands seem to know a lot about them, many consumers also want contextual, relevant communications and offerings from brands — and brands’ ability to collect, analyze and use customer data is essential to providing those offerings.

Recommendation 306

Recommendation Consumer Information Customer 306

RTP blog

MARCH 2, 2018

In fact, Gartner contends that this year, more than 50% of organizations will implement significant business model changes in their efforts to improve customer experience. 1 driver in bolstering the customer experience.

Customer Experience 150

Customer Experience Customer Supplies Point of Sale 150

Retalon

FEBRUARY 14, 2024

The essence of retail analytics insights cannot be understated. Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach. Retail analytics insights play a pivotal role in strategic decision-making. It is the backbone shaping the future of retail enterprises.

Retail 41

Retail Operations Management Improvements 41

Retail TouchPoints

DECEMBER 15, 2022

Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave. In the current scenario, what customers expect from brands is often changing in a dynamic manner.

Multi-channel 246

Multi-channel POS Customer Data Mobile 246

RTP blog

JULY 21, 2017

By Prachi Gupta, July Systems How to keep track of the connected customer - that’s the challenge of a modern retailer. Back in the day, it was not uncommon to find customer data stored in different databases in the finance, sales and marketing departments. Well, the web analytics software was indeed a data generating factory.

Customer 150

Customer Retail Arts Technology 150

Retail TouchPoints

MARCH 20, 2024

By leveraging customer data and AI to provide product recommendations, special offers or exclusive deals that resonate with individual consumers, you, as retailers, can drive higher sales to get the best answer for every shopping query.

Small Business Retail 277

Small Business Retail Recommendation Consumer Customer Data 277

Retail TouchPoints

JUNE 9, 2022

Using a combination of online and offline data sourced from across its organization, The Home Depot will offer product suggestions designed to help customers complete projects on which they are embarking. In April 2022, the retailer appointed Matt Carey to the newly created role of EVP of Customer Experience.

Omnichannel 275

Omnichannel Customer Experience Customer Data Improvements 275

Smile.io

NOVEMBER 10, 2021

Customer analysis tells you who your customers are and what influences their decisions. Key metrics related to your customers can give you critical insight into why your sales figures are in their current state. Customer analytics helps you make informed business decisions that are influenced by the choices your customers make.

Customer 68

Customer Customer Retention Customer Experience Customer Data 68

Retail TouchPoints

MARCH 9, 2022

The rest are at risk of losing customer loyalty, brand affinity and revenue. A recent study found that 83% of retailers say they cannot leverage customer data to its full potential. AI works best when it plays well with data from your key business data sources. Identifying the Right Use Cases.

Retail 306

Retail Customer Data Customer Experience Social Media 306

Retail TouchPoints

MAY 22, 2023

Tanger Outlets will deploy a customer engagement platform from Coniq to better empower its retail partners to deliver personalized and contextual offers to consumers. As Tanger continues its transformation, we believe omni experiences and customer data are critical to serve our retailers and guests alike.”

Customer 306

Customer Customer Experience Customer Data Improvements 306

365 Retail

MAY 8, 2024

New features aimed at hyper-personalisation, improved product discoverability, and refreshed website and app designs are in development. Frasers Group is also collaborating with customer marketing specialists XCM to refine customer understanding and demands through a newly established Customer Data Platform.

Customer Experience 64

Customer Experience Customer Arts Customer Data 64

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry. These efforts and more will serve to increase membership engagement and continue to improve retention.”

POS 278

POS Omnichannel Mobile Improvements 278

Dynamic Action

APRIL 25, 2023

Limited competitive coverage, profit data and customer data is restricting growth. Retailers are now looking to data and AI more than ever before to aid in decision making to ultimately improve sales revenue, margin and market share. Smart retailers leverage a platform that does it all.

Retail 62

Retail Accessories Customer Retention Apparel 62

Wiser

AUGUST 28, 2023

Do you offer enough variety to maintain customer interest and stimulate impulse buys? Reviewing sales data, customer feedback, and product performance can aid in this evaluation. 3: Incorporate Customer Feedback The feedback loop from your customer base is a treasure trove of actionable insights.

Retail 146

Retail Fashion Information Customer Data 146

Retalon

APRIL 26, 2024

A Milestone in Customer Data Security [TORONTO, March 24, 2024] — Retalon, an award-winning provider of predictive analytics and AI solutions for the retail industry, is proud to announce that it has successfully achieved SOC 2 Type II compliance. For more information, visit www.retalon.com

Customer Data 41

Customer Data Supplies Operations Improvements 41

Retail TouchPoints

AUGUST 10, 2022

And with integrated network cards , managers can benefit from enhanced connectivity and improved cybersecurity while integrating with disaster avoidance software and other connected devices. Remote monitoring and predictive analytics : Advancements in connectivity have increased expectations for secure, real-time access to retail system data.

Small Business Retail 304

Small Business Retail Retail Telecommunications Events 304

Kissmetrics

JANUARY 17, 2022

Companies have used personalized marketing for years to improve engagement rates , but factors like the growth of AI and data analytics are making it easier than ever for even smaller companies to get on board. Segmentation helps brands to understand their customers better and target their products accordingly.

Marketing 273

Marketing Recommendation Social Media Improvements 273

RetailMinded

MARCH 16, 2024

Implementing AI into your inventory system means smarter purchasing decisions and improved turnover rates. With real-time analytics, retailers can swiftly adapt to market changes — an essential tactic in today’s fast-paced shopping environment.

Retail 98

Retail Point of Sale Operations Technology 98

Retail TouchPoints

MARCH 3, 2023

Industry leaders with expertise in customer experience have provided their stakeholders with 3X higher returns than the retailers that lack this expertise. For instance, Amazon has used sophisticated analytics to shape its personalization efforts. Customers’ data trails can help retailers access preferences, past orders and history.

Consumer 283

Consumer Customer Loyalty Customer Experience Recommendation 283

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. Influx of AI and Hyper-Personalization AI and hyper-personalization will be a driving force in B2B ecommerce in 2024.

B2B 263

B2B eCommerce BigCommerce Omnichannel 263

Retail TouchPoints

JANUARY 11, 2021

Businesses that can identify customers’ needs and preferences and meet them in the moment will pull ahead of the pack. One such area where on-demand data can help retailers is inventory. And refined, accurate customer data will help the industry further adapt to a model that is more heavily reliant on an online experience.

Small Business Retail 285

Small Business Retail Retail eCommerce Social Media 285

Kissmetrics

MARCH 5, 2021

Just like your favorite iOS apps , software-specific apps can greatly improve our day-to-day work experiences. What’s more, their diverse and ever-growing selection of Slack apps is only improving their service. For marketers, Slack apps may improve productivity, efficiency, collaboration, and project management.

Marketing 287

Marketing Multi-channel Social Media Channel 287

RETAIL MANAGEMENT SOFTWARE

JULY 17, 2023

These powerful tools offer actionable insights, data-driven decision-making, and improved supply chain visibility, leading to improved performance and increased profitability. This comprehensive understanding allows retailers to make data-driven decisions, optimize processes, and identify opportunities for improvement.

Supplies 89

Supplies Retail Improvements Demo 89