For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite
Retail TouchPoints
MARCH 9, 2023
Everything, Everywhere, All at Once The first step in any omnichannel journey is to intertwine the physical (store) and digital (website, app) worlds of a brand. But now, a Forever 21 shopper can check the availability of a product at her local store from the Forever 21 app or website. Forever 21 one-click checkout with Bolt.
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