ESW

MAY 17, 2023

Brands can and should consumerise B2B experiences and enable online business shopping that’s as easy and convenient as a DTC channel. However, many B2B sellers have continued to advertise and sell products in a traditionally analogue way. The landscape is quickly changing to make B2B ecommerce buying the norm.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. What is B2B Ecommerce?

B2B 148

B2B eCommerce Payment Services SEO 148

BigCommerce

JULY 11, 2017

Joel Gross, CEO of Coalition Technologies , an ecommerce design + marketing agency that has worked to increase the organic visibility of multi-million dollar brands including Spinning.com and Pink Lily, walks you through how to build the B2B SEO strategy your company deserves, without the confusion. B2B vs. B2C SEO: What’s the Difference?

SEO 416

SEO B2B Shipping Costs B2C 416

GetElastic

AUGUST 18, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. Below are some of the major Market-Driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy.

B2B 145

B2B eCommerce Payment Services Marketing 145

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. But what about personalization for B2B (business to business) sales? B2B will look more like B2C.

B2B 141

B2B Multi-channel B2C Customer Experience 141

BigCommerce

MARCH 6, 2018

My father still had his full-time B2B family business. How did I go from an interesting, family side hustle to bring my father’s B2B business (which we still operate) to a consumer audience via the web? On top of RivetWorks, I also use Shopper Approved (which automates a survey as well for text-based reviews).

B2B 371

B2B Magento BigCommerce Shipping Costs 371

GetElastic

JANUARY 28, 2022

The blog series kicked off with a focus on their first prediction, the impact of unified commerce ; while the second installment sheds light on how B2B eCommerce organizations are and should be tackling digital optimization with the customer experience at the forefront. Looking for a B2B eCommerce Solution? Analyst Recommendations.

B2B 78

B2B eCommerce Multi-channel Customer Experience 78

GetElastic

DECEMBER 28, 2021

Whether they are a B2B business launching D2C for the first time, or a D2C brand getting into B2B2C for the first time, more and more companies are looking for solutions to help them power all routes-to-market. According to their analysis: 67% of respondents are doing both B2B & B2C in some capacity. Are you confused yet?

B2C 148

B2C B2B Technology Channel 148

Pivotree Blog

NOVEMBER 28, 2023

Report from Pivotree and Spryker revealed 90% of respondents have seen increase in demand for digital B2B buying experiences in past two years TORONTO – November 28, 2023 – Pivotree Inc. Developed by WBR Insights and B2B Online, the report surveyed 100 leaders from B2B companies across the U.S. and Canada.

B2B 52

B2B Supplies B2C Technology 52

Elsner

MAY 21, 2020

In today’s fast-paced market, the majority of the customers are turning to B2B Ecommerce stores to purchase their products directly. B2B customer experience has improved, but the consumers are waiting for stores to buck up and fulfill their expectations. Below are some strategies for B2B Ecommerce stores: 1. Paid Media.

B2B 78

B2B eCommerce Improvements B2C 78

GetElastic

NOVEMBER 19, 2019

A recent study shows that 82 percent of B2B marketers spend more on customer acquisition than retention. Whereas, only 48 percent actually prioritized B2B loyalty. Hence, the need to define your B2B loyalty program. Differences Between B2B and B2C Loyalty Programs. How to Define Loyalty Programs for B2B Customers.

B2B 104

B2B Payment Services B2C Payments 104

Inflow Insights

OCTOBER 14, 2021

If you want to develop powerful B2B eCommerce strategies to attract and convert your customers, you’ll need to invest in a few key areas. In this post, we’ll explain 11 online marketing strategies that B2B eCommerce stores should take advantage of, based on our decades of experience helping all kinds of businesses market themselves.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Kibo

JANUARY 26, 2023

The B2B and B2C purchasing journeys are more complex than ever. And it’s top of mind for B2B too — 61% of B2B retailers in a January 2022 Digital Commerce 360 survey indicated that eCommerce platforms and applications were among their top priorities.

eCommerce 62

eCommerce B2C B2B eCommerce Platforms 62

FastSpring

AUGUST 7, 2020

This index examined the checkout processes of 266 B2B and B2C ecommerce sites across 12 industries operating from locations across Europe and the United States to provide a comprehensive overview of their checkout offerings. Where B2B differs from B2C for the user. Where B2B differs from B2C for the user.

Merchant Services 145

Merchant Services B2C B2B Download 145

Retail TouchPoints

AUGUST 7, 2023

With a B2B or B2C marketplace, you benefit from an ecosystem of buyers and sellers. In the B2B space, you can pay a monthly fee for a PC, the software and other products. From B2B services, mobility, travel, healthcare and housing, industries are collaborating as digital ecosystems.

Subscription 221

Subscription B2B Mobile Customer Experience 221

Kissmetrics

JUNE 13, 2017

Surveys are becoming increasingly powerful tools in the hands of professional digital and content marketers. Utilizing the power of surveys, you can collect crucial data to research your targeted audience, identify usability issues and much more. Among other things, you can use survey data to research and boost conversions.

Recommendation 203

Recommendation Gifts Customer Improvements 203

Ecommerce Platforms

OCTOBER 24, 2022

A survey conducted by CampaignMonitor into 1,000 businesses found that 64% of small businesses are already using email to reach their target audience. B2C Email Marketing Statistics. With countless customers already active on their inboxes, B2C email marketing packs a punch. of B2C emails don’t make it to the inbox.

Marketing 196

Marketing B2B B2C Mobile 196

GetElastic

OCTOBER 20, 2021

According to a recent Gartner Survey , digital commerce revenue increased by 25% from 2019 to 2021. And, 67% of respondents surveyed were powering both B2B and B2C Digital Commerce as part of their strategy. especially relevant for B2B). How many sites can I run from a single instance?

B2B 148

B2B B2C Demo Multi-channel 148

Inflow Insights

APRIL 3, 2020

Powerful B2B eCommerce marketing strategies get developed through a process of continual improvement in a number of different areas. These three digital marketing practices are important for B2C buyers, and today’s online B2B buyers expect a shopping experience that is similar to B2C. Get in touch.

B2B 78

B2B eCommerce Marketing eCommerce Marketing 78

Retail TouchPoints

FEBRUARY 1, 2022

According to a survey by JungleScout , 33% of Amazon sellers said they plan to start selling on other ecommerce platforms in 2021, and 21% plan to launch their own ecommerce store. He has spent more than 25 years leading ecommerce technology efforts for major B2C and B2B brands. The Year of the Seller. Jim Stirewalt is the U.S.

Small Business Retail 238

Small Business Retail Supplies Retail B2C 238

Algopix

MARCH 8, 2022

In fact, 85% of consumers indicated they will maintain their online shopping habits post-pandemic, according to a survey from the Alvarez & Marsal Consumer and Retail Group. There are three main types of eCommerce marketplaces: business-to-business (B2C), business-to-consumer (B2C), and peer-to-peer (P2P). Conclusion.

Merchant Services 78

Merchant Services Payment Services Consumer B2C 78

Kibo

NOVEMBER 1, 2021

It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. A recent survey of 1200 US consumers found that the majority of respondents are shopping online, 41% via ecommerce websites, and 16% via shopping apps. Omnichannel shopping isn’t just a passing trend.

Omnichannel 114

Omnichannel Management Multichannel B2C 114

GetElastic

NOVEMBER 12, 2019

Although much has been made about how Amazon—and ecommerce in general—is reshaping the world of retail, this seismic shift has far wider consequences on both B2C and B2B vendors. According to Forrester Research , “Consumerization is driving the B2B ecommerce experience. All B2B customers are also B2C consumers.

Customer Loyalty 109

Customer Loyalty Improvements B2C B2B 109

BigCommerce

FEBRUARY 13, 2018

Generally, there are six main models of ecommerce that businesses can be categorized into: B2C. Business-to-Consumer (B2C). B2C ecommerce ecompasses transcations made between a business and a consumer. Business-to-Business (B2B). Training the New B2B Buyer. Remember: B2B Consumers Are Also B2C Consumers.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Retail TouchPoints

DECEMBER 8, 2021

A Ziff Media Group survey of more than 1,000 U.S. According to our survey: On average, consumers have completed just 20% of their holiday shopping Some 39% haven’t done any holiday shopping yet 74% plan to do at least some last-minute holiday shopping this season. Top Consumer Stress Factors.

Shipping Costs 236

Shipping Costs Food and Beverages Gifts Shipping 236

Retail TouchPoints

JUNE 9, 2022

CGR CIOs are far more likely to prioritize the sales and marketing function when it comes to technology investments than other industries surveyed (44% versus 32%), because they understand how advanced data and analytics strategies can help these teams succeed. Arming Sales and Marketing Teams with Essential Technology.

Consumer Goods 218

Consumer Goods Consumer Retail B2C 218

Retail TouchPoints

MARCH 15, 2022

AMP for email allows marketers to send surveys and collect data, too. For example, now customers can take a survey directly from an email. Regardless of industry — and whether they’re B2B or B2C — companies using AMP-powered emails stand out from the crowd (and competition). Why AMP, and Who’s on Board?

Marketing 256

Marketing Document Payment Services Shopping Carts 256

Ecommerce Platforms

JANUARY 4, 2019

B2B Ecommerce Is Exploding. Who said ecommerce was only for B2C brands? B2B companies are leveraging upcoming ecommerce trends, too. It’s even been projected that B2B ecommerce sales will increase worldwide to $6.6 Ecommerce personalization works wonders for B2B shoppers as well. trillion by 2020.

eCommerce 223

eCommerce Payment Services B2B BigCommerce 223

FastSpring

JANUARY 7, 2020

We’re talking about the B2B market too. According to Demand Gen Report’s 2018 B2B Buyers Survey , 65% of buyers rate B2B software service reviews as “very important” when evaluating a setlist of solution providers. This means word-of-mouth between professionals isn’t enough for B2B businesses anymore.

B2C 78

B2C B2B Banking Travel 78

Retail TouchPoints

DECEMBER 23, 2022

Most recently, as General Manager of Intershop’s North American business, McGlynn led the organization’s recent growth in entering new market segments with B2C and B2B commerce offerings.

eCommerce 212

eCommerce Shipping Costs Retail Recommendation 212

Kibo

JUNE 7, 2022

According to research from IDC, 62% of organizations surveyed said that 40-79% of their sales occur on digital commerce platforms. In addition, 45% of organizations need a digital commerce platform that is oriented to both B2C and B2B on one single platform. .

Channel 62

Channel B2C Multichannel Download 62

ChannelAdvisor

MARCH 10, 2022

According to a recent survey conducted by ChannelAdvisor , Amazon is the first place 54% of shoppers in established Amazon markets visit when they’re ready to buy. Drop shipping — Drop shipping resembles traditional retailer sales in that the retailer negotiates a B2B price, sets the resale price and sells. Build a winning strategy.

Multichannel 109

Multichannel Channel Shipping Costs Drop Ship 109

Kibo

FEBRUARY 22, 2023

With omnichannel shopping becoming the norm across B2B and B2C sectors, it’s become increasingly important to have seamless operations across channels. With Future Available to Promise: Call centers or B2B sales reps can leverage future-stock or in-transit inventory for orders.

Customer 62

Customer B2B Supplies Shipping Costs 62

Forrester eCommerce

APRIL 6, 2020

PLEASE TAKE THE 10-MINUTE SURVEY: CLICK HERE The purpose of this C-Level Pandemic Response Survey is […]. How are their priorities shifting in both the short and long-term? How are different industry executives reacting to the uncertainty of the pandemic?

Information 294

Information Customer Experience B2C B2B 294

ChannelAdvisor

MARCH 10, 2022

According to a recent survey conducted by ChannelAdvisor , Amazon is the first place 54% of shoppers in established Amazon markets visit when they’re ready to buy. Drop shipping — Drop shipping resembles traditional retailer sales in that the retailer negotiates a B2B price, sets the resale price and sells. Build a winning strategy.

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

Kibo

FEBRUARY 3, 2023

But as the competition for wallet share intensifies, customer expectations for eCommerce subscriptions have grown higher — requiring B2B and B2C companies to consider how they’re providing value with this offering long after the customer hits ‘complete purchase.’ Can it support the order process beyond order capture?

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Pivotree Blog

FEBRUARY 27, 2023

Survey findings show low overall satisfaction with eCommerce platforms as many struggle to adapt to complexities of modern business TORONTO, February 28, 2023 – Pivotree Inc. The report’s findings suggest that businesses require more from their current eCommerce platforms as challenges with eCommerce become more and more complex.

Supplies 52

Supplies Management eCommerce Platforms Shipping Costs 52