ESW

MAY 17, 2023

Brands can and should consumerise B2B experiences and enable online business shopping that’s as easy and convenient as a DTC channel. However, many B2B sellers have continued to advertise and sell products in a traditionally analogue way. The landscape is quickly changing to make B2B ecommerce buying the norm.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Forrester eCommerce

AUGUST 27, 2018

The European Union’s General Data Protection Regulation (GDPR) went into effect on May 25, 2018. So far, GDPR compliance efforts have largely targeted customer data management, digital marketing, and security.

B2B 353

B2B Customer Data Management Marketing 353

GetElastic

OCTOBER 16, 2019

Great customer experiences are rooted in personalization , and the goal of “one experience per customer” through effective implementation of said personalization can transform B2B ecommerce solutions to deliver high ROI. The post Experience-driven commerce and its impact on B2B appeared first on Get Elastic Ecommerce Blog.

B2B 150

B2B Customer Data B2C Technology 150

GetElastic

SEPTEMBER 2, 2021

While I had some exposure to eCommerce in my past, specifically when I managed the Lenovo account as consultant, I constantly find myself internalizing how eCommerce impacts B2B account managers. Market Trends in B2B eCommerce. Time = Money. Source: J.D.

B2B 141

B2B Management eCommerce B2C 141

GetElastic

MAY 21, 2019

A successful B2B digital transformation doesn’t mean going from paper catalogs to artificial intelligence (AI) overnight. And as much as this phrase is overused, it really needs to be a “crawl, walk, run” venture for B2B organizations to succeed. . Resulting in an ecommerce catalog of more than 100,000 products and a million SKUs.

B2B 157

B2B eCommerce Merchant Services Supplies 157

GetElastic

NOVEMBER 26, 2018

With a market of that size, B2B organizations need to start planning now as to how they’ll compete for a piece of that trillion-dollar share.  In   In order to compete, companies must differentiate – and that comes down to the customer experiences they deliver.

B2B 136

B2B B2C Mobile Social Media 136

Elsner

MAY 21, 2020

In today’s fast-paced market, the majority of the customers are turning to B2B Ecommerce stores to purchase their products directly. B2B customer experience has improved, but the consumers are waiting for stores to buck up and fulfill their expectations. Below are some strategies for B2B Ecommerce stores: 1.

B2B 78

B2B eCommerce Improvements B2C 78

Forrester eCommerce

AUGUST 26, 2020

CMOs are fully aware of the importance of customer data. The employee data tsunami is less obvious, though. Expect the lines between employee and customer experiences to blur. CMOs often own external communication, while chief human resources officers (CHROs) own internal communication.

Customer Experience 506

Customer Experience Customer Data Customer B2C 506

Groove

AUGUST 18, 2020

No matter the size of your B2B or B2C eCommerce business, Klaviyo can help your store grow. Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. Real-Time Customer Data. Data Science. Reach Customers On Any Channel.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Groove

JUNE 25, 2020

The BigCommerce & HubSpot Integration by Groove Commerce helps you automatically sync all customer and order data from BigCommerce with Hubspot's smart lists and reporting tools. Sync order data into deals, and sync customer data from orders into contacts. Pulls all relevant deal data into Contact Record View.

BigCommerce 349

BigCommerce B2C B2B eCommerce 349

Onilab User Guides

DECEMBER 21, 2018

Hackers Use Your Security Holes to Steal Customer Payment Details. Depending on where you get your data from, Magento owns from 14 to 20% of the e-commerce market. Magento has been named a leader in the Forrester Wave: B2B Commerce Suites For Midsize Organizations, Q3 2017 [link] pic.twitter.com/dEaxKYI8Ga. Data Breach.

Payment Services 45

Payment Services Merchant Services Payments Magento 45

Retail TouchPoints

DECEMBER 23, 2022

Not only does it hinder repeat engagement and building loyalty, but anonymous shoppers also make it difficult to deliver a 1:1 personalized experience because no historical customer data exists.

eCommerce 230

eCommerce Shipping Costs Retail Recommendation 230

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. . Data Analytics.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Forrester eCommerce

JUNE 14, 2018

Last week I had the opportunity to speak at a dinner event with 20+ senior marketers and business partners that InsideView sponsored. We wanted to explore how well marketing and sales are facing up to new go-to-market challenges associated with buyer behavior change in general, ABM specifically.

B2B 267

B2B Marketing Events Customer Data 267

Retail TouchPoints

JULY 14, 2023

The value in this type of ‘conversational commerce’ is that it not only improves the customer experience but also allows businesses to identify trends and patterns in consumer behavior, enabling them to predict demand more accurately and plan their inventory levels. This helps minimize stockouts or overstocks during peak seasons.

eCommerce 218

eCommerce Order Fulfillment Fulfillment Multi-channel 218

Retail TouchPoints

AUGUST 24, 2022

Use the data you have to your advantage. While the types of data that are relevant will vary significantly by brand, the information that companies can gather from online sales is empirical rather than anecdotal. However, the data collection and analysis that ecommerce enables can make the success curve exponential rather than linear.

Payment Services 279

Payment Services eCommerce Shipping Costs Shipping 279

Ecommerce Platforms

JULY 12, 2021

Most B2B companies still choose to trade offline – currently, the offline B2B industry generates a massive $6.7TN annually. However, for smaller offline B2B businesses, moving to the online world is no small feat. The marketplace changes, customer needs shift, and technology evolves; in short, things online move fast.

Merchant Services 151

Merchant Services Payment Services B2B B2C 151

GetElastic

MAY 16, 2019

Getting your B2B business ready for the digital era is no small feat. And just when you think you are done…you have to roll up your sleeves and get going all over again as business needs change and customer expectations evolve. B2B personalization is moving beyond serving relevant content, product, and pricing information to the user.

B2B 119

B2B Merchant Services Multi-channel B2C 119

Blue Acorn

SEPTEMBER 13, 2017

That’s what B2B ecommerce segmentation and personalization attempt to mimic. They watch for behaviors and collect demographic information, then address customers with relevant product offers and content as a salesperson would. A B2B ecommerce site without either isn’t much better than a digital catalog and an EDI.

B2B 60

B2B Payments eCommerce Magento 60

Optimizely

NOVEMBER 1, 2018

Your buyers don’t just click on an Instagram ad and make an impulse purchase — it takes a lot more work and is more similar to B2B sales. However, the content your customers want to read today depends on exactly where they are in their buyer’s journey.

B2C 354

B2C Marketing B2B Article 354

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Retail TouchPoints

JULY 22, 2022

What we do is we leverage our search functionality and all our data to determine and curate trends and deals all together. Stiefel: ShopStyle Collective is our B2B influencer business. Stiefel: ShopStyle Collective is our B2B influencer business. RTP: How does ShopStyle Collective fit into the mix?

Fashion 289

Fashion Arts eCommerce B2B 289

ChannelAdvisor

MARCH 10, 2022

More customer data from direct interaction with consumers . First, ensure your website syncs with your overall structure in terms of product data, fulfillment and inventory. Drop shipping — Drop shipping resembles traditional retailer sales in that the retailer negotiates a B2B price, sets the resale price and sells.

Multichannel 109

Multichannel Channel Shipping Costs Drop Ship 109

Forrester eCommerce

JUNE 14, 2019

First, adding advanced analytics and data management capabilities from Lattice accelerates D&B’s evolution into a comprehensive data platform […]. Both of us have covered these companies from a number of different perspectives, and we agree that the move makes sense for two primary reasons.

Management 402

Management Customer Data B2B Customer 402

ChannelAdvisor

MARCH 10, 2022

More customer data from direct interaction with consumers . First, ensure your website syncs with your overall structure in terms of product data, fulfillment and inventory. Drop shipping — Drop shipping resembles traditional retailer sales in that the retailer negotiates a B2B price, sets the resale price and sells.

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

Kibo

MAY 20, 2014

Kibo’s Perfect Sync Streamlines Data for Seamless Support When it comes to support, today’s retail customers will not settle for virtual time. They expect knowledgeable assistance from customer support and sales associates in real time. And that requires great communication. Here’s how it works. Happier shoppers.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Groove

NOVEMBER 25, 2019

This has allowed HubSpot to expand its service offerings - keeping its customers, and their customers, as the main focus. HubSpot can help B2B and B2C marketing strategy with three main tools: Marketing Hub, Sales Hub, and Service Hub. Every email records sends, engagement, bounce rates, scan data and click through rates.

BigCommerce 312

BigCommerce B2B eCommerce Marketing 312

Optimizely

JUNE 10, 2020

Here are 3 steps to infuse personalization into your marketing efforts: Unify your data sources to build a customer profile for every shopper. With all your data in one place you’ll be able to see a complete picture of your customer profile and market to them based on all of their interactions and interests.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

365 Retail

JULY 13, 2022

IoT is the network of physical objects or “things” embedded with electronics, software, sensors, and network connectivity that enables them to collect and exchange data. The collected data can then be used to present customers with prices and advertisements to increase their chances of buying. Industry 4.0 Image: Deputy.

Retail 95

Retail Technology Electronics B2B 95

FastSpring

APRIL 23, 2024

Instead, the company bills itself as billing and financial operations for B2B SaaS, and the featureset is much more focused on back-end operations. Third-party integrations for recurring billing software, accounting, and more. Maxio (Formerly Chargify and SaaSOptics) Maxio is neither an MoR nor a payment gateway.

Payment Services 78

Payment Services Merchant Services Payments Subscription 78

Kibo

APRIL 8, 2020

Mega retailers like Amazon and Barnes & Noble have big data, sophisticated digital storefronts, and advanced personalization built into the customer journey. It can not only help with near-term sales, but with customer data collection, too. With so many people at home, book sales are having a moment.

Books 108

Books B2C B2B Social Media 108

FastSpring

SEPTEMBER 16, 2021

For example, at FastSpring, we have a lot of data about online shopping carts. If you’re taking payments, your customer’s financial and personal data is one of your top concerns. “Tokenization is one of these standards that completely removes card data, offering an extra layer of protection.

Payment Services 114

Payment Services Merchant Services Payments ACH 114

Kibo

APRIL 19, 2022

What it boils down to is a D2C selling strategy that aligns with the modern customer journey. According to recent data from the IBM Institute for Business Value: Consumers don’t view online and offline channels as distinct experiences, they expect the entire buying journey to be connected.

Payment Services 127

Payment Services Customer B2C Social Media 127

Digital Doughnut

SEPTEMBER 26, 2022

Today, companies hold a wealth of customer data that can provide the insights they need–and they are turning to product and marketing analytics to unlock them. Whilst these two types of analytics processes generate specific insights, used in conjunction they become a revenue-driver.

Marketing 59

Marketing Customer Data Customer B2B 59

Ecommerce Platforms

JANUARY 12, 2021

Once you log into your account, the dashboard will display all relevant data summaries related to your selected product subscription. NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. Source: curiousrubik.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Ecommerce Platforms

MAY 9, 2022

One of the leading subscription billing platforms in the digital market, Chargebee is extremely popular among B2B SaaS platforms. There’s also MRR, and over 100 local currencies and payment methods to meet with international customer needs. Data management with reporting. Lots of customization options. Go to the top.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Ecommerce Platforms

MARCH 7, 2022

All online stores come with 256-bit encryption to protect your business’s data and customer information. To that end, ShopWired also adheres to Level 1 PCI Compliance, so rest assured, your customer’s sensitive data will remain secure. ShopWired also provides a two-stage checkout for customers. Data Syncing.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104