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Shopify Invests in Wholesale Marketplace Faire, Expands Reach into B2B Ecommerce

Retail TouchPoints

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed.

B2B 287
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Conversational Commerce is the Key to a Seamless Omnichannel Experience

Retail TouchPoints

With conversational commerce solutions, brands can unlock a seamless omnichannel experience, win lasting customer loyalty and drive revenue. Customer service is an integral part of the omnichannel experience equation that should not be forgotten or neglected. Connect Your In-Store and Digital Experiences with Conversational Commerce.

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Walmart Business Launches New Holiday Tools for SMBs

Retail TouchPoints

By partnering with TikTok star Corporate Natalie, Walmart Business is offering sage advice, a curated marketplace shopping experience for holiday party needs and even tailored product recommendations via the Gift Finder tool, which allows shoppers to sort ideas by price range, customer rating, availability, delivery speed and brand.

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Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

B2B 146
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Our Favorite Enterprise eCommerce Solutions

Groove

Though expenses are critical to all businesses, we recommend keeping an eye out for the following factors in addition to pricing: Platform security. Omnichannel selling opportunities. Supports B2B and D2C Growth. Whether you sell wholesale or retail, BigCommerce Enterprise has the means to support both B2B and D2C growth.

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Smash-and-Grab Is Only One Part of a Retailer’s Loss Prevention Story

Retail TouchPoints

As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss. How to Mitigate Unnecessary Loss Today and Tomorrow The secret to a stellar omnichannel loss prevention strategy is AI-driven exception-based reporting (EBR).

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Generative AI for Personalized Service and a Competitive Edge in Ecommerce

Retail TouchPoints

This applies across the customer shopping journey, from customized recommendations to predicting consumer behavior and product demand as well as creating more seamless omnichannel experiences. ChatGPT, for instance, understands natural language queries and can provide relevant product recommendations in real time.

eCommerce 244