Retail TouchPoints

JUNE 11, 2020

Even though connecting with customers digitally has become critical since consumers and B2B buyers shifted more purchasing online during the pandemic, customers frequently report disappointing experiences with retail web sites and marketplaces as well as with brands’ e-Commerce sites. Sellers Minimize Upside With Poor CX.

eCommerce 154

eCommerce B2B Toys B2C 154

Pivotree Blog

JUNE 14, 2022

Pivotree Secures Key Strategic Partnership with commercetools to Help Customers Embrace a Headless Commerce Future. commercetools is the leading product portfolio of highly customized experiences for next-generation B2C and B2B commerce. TORONTO, June 15, 2022 – Pivotree Inc.

B2C 52

B2C Customer B2B Telecommunications 52

365 Retail

APRIL 4, 2024

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. It is a digital gateway to the full product assortment, to specialist advice, and to moving one stage along the customer journey.

Multichannel 58

Multichannel Merchant Services Retail Supplies 58

Pivotree Blog

NOVEMBER 28, 2023

Report from Pivotree and Spryker revealed 90% of respondents have seen increase in demand for digital B2B buying experiences in past two years TORONTO – November 28, 2023 – Pivotree Inc. The challenge that B2B companies are faced with is how they can best improve and optimize their customer buying experience. and Canada.

B2B 52

B2B Supplies B2C Technology 52

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. Pivotree SKU Build has been created to deliver fully enriched and curated SKUs.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

GetElastic

SEPTEMBER 2, 2021

With a prediction like that, it is not surprising that account managers felt a threat to their jobs and had a skeptical outlook on how eCommerce experiences would benefit their customers. This is where eCommerce can be a major ally to the account manager and enable the low effort buying experience customers want.

B2B 141

B2B Management eCommerce B2C 141

Kibo

APRIL 26, 2022

It’s API-first, meaning your developers can leverage headless commerce APIs to expand and customize commerce functionality. It’s powered by customer data and uses machine learning to deliver powerful data-driven experiences. Microservices facilitate good customer experiences in a few ways.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

Ecommerce Platforms

AUGUST 17, 2022

HubSpot’s software covers everything from sales and marketing tools to technology for customer service. HubSpot is a true innovator in the technology world, best-known for delivering a huge variety of tools for business leaders looking to compete in an evolving world. ADI support for building a custom website. Visit site.

Management 104

Management Payment Services Magento SEO 104

Pivotree Blog

FEBRUARY 27, 2023

The biggest commerce challenges identified were analytics and reporting (33%), shopper experience (30%), and inventory management (28%); Less than half (41%) of respondents believe their current systems effectively manage product data. “The Download your complimentary report of Digital Commerce in an Era of Rapid Change.

Supplies 52

Supplies Management eCommerce Platforms Shipping Costs 52

Inflow Insights

OCTOBER 14, 2021

If you want to develop powerful B2B eCommerce strategies to attract and convert your customers, you’ll need to invest in a few key areas. Before anything else, we recommend scaling content production to target all of your important customer segments. Editor’s note: This blog was originally published in 2020.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling. Advanced custom pricing.

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

BigCommerce

AUGUST 10, 2018

This strategy is a hallmark of brands looking to: Build community and customer lifetime value through their owned website rather than through a marketplace like Amazon. Nurture customers through a longer buying cycle. And you’ll need a whole lot more than just a checkout experience. You’ll need a full funnel customer experience.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

Kibo

OCTOBER 8, 2021

By now, most retailers understand that customer experience (CX) is a priority when it comes to ecommerce. Providing an excellent online shopping experience is even more important than the quality of the product or service, per nearly two thousand businesses in a recent SuperOffice survey.

eCommerce 62

eCommerce Fulfillment Omnichannel Department Stores 62

BigCommerce

MARCH 31, 2017

Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts. Assurant launched a business-to-employee ecommerce site with BigCommerce, saw incredible growth and then used that same site to sell B2B and B2C.

B2B 402

B2B eCommerce B2C Merchant Services 402

Demac Media

JUNE 15, 2018

It’s not a retail transformation, more than it is a customer transformation. So what can you do now to succeed in a new ecosystem of technological advances and evolving shopper needs? Get to know your customers on a deeper level by downloading this guide.

eCommerce 31

eCommerce Multichannel Merchant Services Download 31

Ecommerce Platforms

MARCH 9, 2023

In this Zoho CRM review, we’ll be walking you through one of the top-rated customer relationship management tools on the market. Feature-rich and easy to use, Zoho CRM supports around 250,000 businesses across 180 countries to ensure you can convert more leads, grow revenue, and engage with customers. What is Zoho CRM?

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Demac Media

JUNE 15, 2018

It’s not a retail transformation, more than it is a customer transformation. So what can you do now to succeed in a new ecosystem of technological advances and evolving shopper needs? Get to know your customers on a deeper level by downloading this guide.

eCommerce 28

eCommerce Multichannel Merchant Services Download 28

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. The solution is relevant to both B2B and B2C brands and can seamlessly replace or enhance your current integrations, processes, plugins, and systems.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Whether you’re a B2B company selling recurring services or a DTC company selling product subscriptions, customer retention and happiness are at the core of a successful business.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Ecommerce Platforms

JANUARY 4, 2023

The best headless ecommerce platforms are rapidly grabbing the attention of business owners looking to stand out from the crowd with unique customer shopping experiences. Headless ecommerce platforms stand as one of the powerful tools business leaders can potentially use to delight and convert their customers.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Powerinbox

DECEMBER 17, 2018

In addition to Ascend2’s custom marketing surveys for clients, Ascend2 also surveys thousands of marketing thought leaders to find out what’s hot and what’s not, providing the summary result reports absolutely free on it’s website. When I started, the element of technology was so new. Digital just changed the way we distribute it.

Marketing 52

Marketing B2B Magento B2C 52

Kibo

APRIL 14, 2022

Headless commerce is a technology approach that decouples the front-end presentation layer—your digital storefront—from the back-end transaction layer which houses your product data, customer information, and functionality. what your customers see/use) from the back-end functionality and data layers.

eCommerce Platforms 62

eCommerce Platforms Omnichannel Fulfillment Payments 62

Ecommerce Platforms

AUGUST 7, 2019

Probably the best-known customer relationship manager tool in the world today, Salesforce has a 20% market share in the current industry, making it the go-to solution for millions of businesses worldwide. Not only that, but Salesforce is incredibly easy to use too, with a speedy powerful, and easy-to-customize UI.

Payment Services 112

Payment Services Multi-channel Arts Management 112

Kibo

JUNE 16, 2022

The goal of composability is to help businesses scale, innovate, and adapt without constantly recreating their entire technology infrastructure. But composability isn’t just focused on technology. This gives businesses the agility to move quickly and respond to changes in customer behavior and demand. the customer). .

Payment Services 62

Payment Services Shipping Costs Fulfillment Omnichannel 62

GetElastic

APRIL 14, 2022

Microservices-based, API-first solutions deliver on that innovation by opening the door to differentiated customer experiences. You don’t want to be left behind when it comes to the latest technology – rigid, slow, monolith platforms are a thing of the past and you want to be a leader in a composable, microservices-based practice.

Payment Services 78

Payment Services Multi-channel Payments Customer Experience 78

BigCommerce

OCTOBER 26, 2017

Learning how those costs impact the customer experience early allows you to figure out how you want to calculate Total Landed Cost. Offer the same new, more convenient experiences you offer to your domestic base to your international base, even if it’s just a test to see if it works. Australia and Canada are great starts.

Merchant Services 218

Merchant Services Marketing Shipping Costs eCommerce 218

GetElastic

JANUARY 25, 2022

For those that are not familiar with Elastic Path, we have two commerce platforms each of which meet the needs of different customers. This product is for digitally-driven branded manufacturers who need the control to go-to-market and quickly optimize across business models (B2B, B2C/ D2C, B2B2C), geos, brands, and touchpoints with ease.

B2B 78

B2B Beauty and Health B2C Management 78

Whisbi

JUNE 13, 2018

The company was created with one mission in mind: helping B2C companies to connect with customers online and increase their digital sales revenue. Whisbi was created to help brands engage better with customers online and increase sales through their digital channels. Company creation & evolution. 10 years of Product.

Multi-channel 40

Multi-channel Automotive Channel Multichannel 40

FastSpring

JANUARY 8, 2019

A type of performance-based marketing in which a business rewards partners (also known as affiliates) for each visitor or customer brought by the affiliate’s marketing efforts. The average value a customer spends in a typical visit to a business. FastSpring’s end-to-end platform manages all back-office operations for customers.

Merchant Services 65

Merchant Services Payment Services Payments eCommerce 65

Ecommerce Platforms

OCTOBER 14, 2019

The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

GetElastic

NOVEMBER 11, 2021

And can boast a number of industry leading customers, including Netflix, Lego, Levi’s and British Airways. the core of their ‘OmniChat’ technology). Leveraged by popular Shopify customers like GoPro, Octaine.AI After that pricing gets custom. They currently handle over 1 billion messages a month. About: Octane.ai

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

Email Audience

APRIL 8, 2022

They’ve been in business since 2003, serving B2B, B2C, and eCommerce customers. ActiveCampaign is built on the idea of driving growth with better customer experiences. And so they’ve created marketing and sales tools for lead generation, lead conversion, and customer retention. Create automations.

Marketing 59

Marketing Live Chat Events Management 59

Elsner

MAY 20, 2020

Due to modern technology, mobile ecommerce is catching up with retail businesses be it small and medium enterprises or big giant businesses, however, still a lot of them think conventionally and are unaware of the potential of Mobile Apps. Mobile eCommerce apps can draw potential customers and increase the popularity of your company.

Mobile 152

Mobile eCommerce Mobile eCommerce Shopping Carts 152