4 Omnichannel Myths Keeping You From Success
Retail TouchPoints
DECEMBER 17, 2021
Omnichannel is a buzzword in the world of retail customer experience. Though there are similarities, the difference is that a multichannel approach dedicates a team, system and messaging for each channel. This results in siloed communication and a disjointed customer experience. The benefits of going omnichannel?
Let's personalize your content