Retail TouchPoints

NOVEMBER 24, 2022

Ecommerce businesses are always looking for ways to boost visibility and generate high-volume sales. Unfortunately, the industry’s long-held “best practices” are holding them back. Shoppers’ expectations have evolved, and it’s time ecommerce practices do so as well. Increased Brand Loyalty. Frictionless Commerce ?

eCommerce 238

eCommerce Mobile Merchant Services Recommendation 238

Smile.io

FEBRUARY 20, 2024

Launching an ecommerce business can take anywhere from minutes to months. Depending on the size of your store and the complexity of your program, launching an ecommerce loyalty program can be hard work. This means loyalty programs engage customers to shop with you and spend more. 

Shopify 79

Shopify Customer Loyalty eCommerce Jewelry 79

Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. This includes your product line-up, promotional campaigns, and loyalty program.   If not, it may be time to migrate your loyalty program.    Seamlessly migrate your loyalty program in 4 easy steps. 

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Groove

JULY 23, 2020

When it comes to implementing eCommerce marketing software, many businesses don't know where to start. Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you. eCommerce Marketing Software: Increase Revenue. Stamped.io

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Groove

JANUARY 30, 2019

What is an eCommerce Loyalty Program? eCommerce loyalty programs reward frequent customers with discounts, rebates, rewards, free merchandise, coupons and access to unreleased products. As a result, customer loyalty programs help to increase retention and lifetime value. Point Program.

Customer Retention 265

Customer Retention eCommerce Customer Customer Loyalty 265

Retail TouchPoints

AUGUST 2, 2022

One way to improve targeting and increase loyalty is to offer consumers personalization that really meets their needs. A recent survey found that 68% of consumers are willing to share information with brands they love in exchange for more personalized loyalty experiences and rewards. Which Channels Work Best for Zero-Party Marketing?

Clothing 222

Clothing Fashion Channel Information 222

Groove

JANUARY 19, 2022

As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. What Is The eCommerce Customer Journey? Mapping the eCommerce Customer Journey. Are you unfamiliar with this term?

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Retail TouchPoints

AUGUST 10, 2023

retail ecommerce sales — and 6.5% To boost app downloads and usage rates, brands need to determine which features and capabilities will help them best differentiate the experience from those of their standard ecommerce and mobile commerce sites. Insider Intelligence predicts that mobile commerce sales will account for 43.4%

Mobile 226

Mobile Retail Consumer Customer Experience 226

Ecommerce Platforms

AUGUST 29, 2022

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. That’s where loyalty apps come in. The only question is, which loyalty app do you choose?

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Retail TouchPoints

MAY 25, 2022

Strong data protection vision and strategy, brought to life in clear practices, create a sense of trust and enhance customer loyalty. Ecommerce sales in the U.S. Retailers are looking for ways to optimize their business and build brand loyalty — while, crucially, keeping data privacy front and center. alone accounted for $870.8

Customer Loyalty 283

Customer Loyalty Customer Consumer Gifts 283

Smile.io

FEBRUARY 22, 2024

True customer loyalty is a brand for every ecommerce brand.   Contrary to popular belief, pay-to-join (paid) memberships are not the new loyalty programs.   Contrary to popular belief, pay-to-join (paid) memberships are not the new loyalty programs.

Customer Loyalty 95

Customer Loyalty Shipping Costs Customer eCommerce 95

Smile.io

FEBRUARY 7, 2024

is the most trusted loyalty platform by Shopify Plus merchants, powering some of the best Shopify loyalty programs. with their loyalty program, including Polaroid, Hush Puppies, Birchbox, Liquid Death, Topps, and more.  It’s enterprise loyalty made easy. Over 100,000 brands trust Smile.io

Shopify 81

Shopify Food and Beverages Customer Loyalty Merchant Services 81

Retail TouchPoints

JUNE 30, 2023

We celebrate relationships throughout the year — birthdays, anniversaries, new babies, graduations, weddings, bar mitzvahs — and that also might include marking National Siblings Day, Mother’s Day, Best Friend’s Day, Parents Day, Cousins Day and Father’s Day. That means we don’t follow the typical product purchasing protocol.

Customer 235

Customer Workshop Gifts Multi-channel 235

Smile.io

FEBRUARY 1, 2024

Introducing Smile Plus , a new plan for high-volume brands looking to build customer loyalty effortlessly.    Smile is a top retention solution, trusted by thousands of the best brands on Shopify, like Polaroid, Liquid Death, Blume, Hush Puppies, Monos, and so many more.  What is Smile Plus?  work for all merchants?” 

Merchant Services 88

Merchant Services Customer Loyalty Shopify SEO 88

Retail TouchPoints

APRIL 17, 2023

The retailer’s stores will remain open and its ecommerce operations, including the Pearl by David’s platform and vendor marketplace, will continue operating during the proceedings. We have successfully modernized our marketing and customer interaction processes and driven our retail service levels to best in class.

Payment Services 321

Payment Services Operations Gifts Books 321

Smile.io

FEBRUARY 23, 2024

A loyalty program can deliver a significant return on investment for your ecommerce business.   For customers to actively engage with an online loyalty program, a few things have to be true: The rewards are motivating.    The program is easy to use.  The best part?

eCommerce 78

eCommerce Shopify Merchant Services SEO 78

Retail TouchPoints

SEPTEMBER 18, 2023

Increased Loyalty Perks Over the last several months, several prominent retailers have reevaluated their loyalty programs and strategies. Retailers could also augment the gifting experience for loyalty customers, driving desire on behalf of the recipient to become a loyalty member of the retailer as well.

Retail 281

Retail Gifts Recommendation Consumer 281

Smile.io

FEBRUARY 12, 2024

Think of email subscribers as prospective friends of your ecommerce brand and email marketing as the relationship-forming driver.  So how do you squeeze the most out of this cost-effective, ROI-impressive tool to grow your ecommerce business? Loyalty & Reward Program Insights from Smile.io

eCommerce 78

eCommerce Marketing Customer Loyalty Multi-channel 78

Retail TouchPoints

JULY 20, 2022

While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of change. The best practices employed by the “leading-edge” and “innovative” brands quickly became the standards for every company to compete against. Loyalty programs. The result?

Omnichannel 247

Omnichannel Retail Mobile Social Media 247

Smile.io

DECEMBER 7, 2023

Once a loyalty program is launched, the work is far from over. It's imperative to continuously refine the program to ensure that you're maximizing the return on your invested time and resources. In essence, refining your loyalty program using CRO tools is not just beneficial—it's crucial to optimizing ROI.

Shopify 93

Shopify Customer Loyalty Blog Improvements 93

Optimizely

JULY 19, 2018

We’ve all had that moment of jubilation when a coupon code magically appears while we’re browsing items on an ecommerce site. In today’s ecommerce landscape, this insatiable need to snag a discount before placing an order speaks to the price-obsessed consumer mindset today. Shoppers all but expect an incentive to buy. Click To Tweet.

eCommerce 333

eCommerce Shipping Costs Customer Loyalty Shipping 333

Smile.io

APRIL 15, 2024

Part of this success can be attributed to its loyalty and rewards program— Treat Rewards.    The pet industry giant recently refreshed its program. PetSmart Treats’ loyalty program changes (in 2024) PetSmart recently announced updates to its Treats rewards program that took effect on April 2, 2024.

Social Media 73

Social Media POS Gifts Events 73

Groove

OCTOBER 7, 2022

Before we jump in, We all must understand the three most common categories of subscription programs that are used across the internet. Types of Subscription Programs Replenishment The replenishment subscription model is most commonly applied to everyday consumable goods that customers need on a recurring basis.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Retail TouchPoints

JANUARY 5, 2023

National Retail Federation CEO Matthew Shay put it best, saying “Retailers are providing great products and experiences at the right price levels to help stretch household budgets.”. Loyalty programs, as well as strategically deployed marketing tactics, can help retailers win over hesitant consumers.

Shipping Costs 285

Shipping Costs Merchant Services Channel Consumer 285

Retail TouchPoints

NOVEMBER 2, 2021

Research finds that customer experience is the number one factor driving ecommerce brand loyalty , even more so than price and product selection. There are lots of ways brands can create experiences for their customers, and one of the best ways is to mold that experience to a shopper’s busy, on-the-go life.

Point of Sale 287

Point of Sale Mobile Customer Marketing 287

Retail TouchPoints

MARCH 25, 2024

Community If you’re tasked with customer retention and loyalty and are trying to uncover new ways to cultivate community, then this track is for you. To facilitate these conversations and connections, the Retail Innovation Conference & Expo team has added the C-Suite Corner to its programming.

Retail 208

Retail Article Omnichannel Customer Experience 208

Ecommerce Platforms

AUGUST 29, 2022

The best rewards apps for Shopify are an excellent way to improve engagement among customers, and boost your chances of repeat purchases. Today, we’re going to look at some of the best reward apps for Shopify store owners. What Are The Best Shopify Rewards Apps? makes it easier to build reward programs unique to your brand.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Retail TouchPoints

FEBRUARY 17, 2021

There are a wide range of digital marketing solutions for retail brands to gather data — POS, interactive kiosks, loyalty programs and email marketing with QR codes, among others. Loyalty programs offer another tool to track buying behavior and gather customer data while also driving additional revenue.

Customer Data 226

Customer Data Marketing Customer POS 226

Groove

JUNE 9, 2021

Many eCommerce marketers struggle with this concept. With an optimized eCommerce email marketing strategy you'll attract new leads, engage more contacts and convert them into customers in no time. There are so many different rules to set that help eCommerce merchants capture the leads they want. Use A Customer Loyalty Program.

Marketing 367

Marketing Social Media Customer Loyalty Shopping Carts 367

Algopix

JANUARY 22, 2024

Building a loyal customer base that consistently returns to make repeat purchases is the foundation of sustainable growth and profitability for any eCommerce business selling on Amazon. This comprehensive guide will explore proven techniques to maximize repeat purchases and cultivate customer loyalty on Amazon. Not purchase-resistant.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Retail TouchPoints

MARCH 3, 2023

The best personalized experiences happen when retailers make the customers a part of the dialogue and leverage data to create one-to-one experiences that are more targeted to them based on their unique interests and behaviors, as opposed to customers like them. Loyalty program integration throughout the customer journey.

Consumer 227

Consumer Customer Loyalty Customer Experience Recommendation 227

Smile.io

APRIL 12, 2024

  But things in ecommerce are drastically different than they were when that was first launched. and Klaviyo to create an even better loyalty and marketing automation experience.  It would sync loyalty member data with corresponding Klaviyo profiles to use in campaigns, flows, and segments. 

Events 82

Events Customer Loyalty Reference Shopify 82

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% The ultimate approach that smart ecommerce companies follow in that regard is automation. The power of ecommerce automation is typically two-fold.

eCommerce 359

eCommerce Payment Services Channel Social Media 359

Groove

FEBRUARY 2, 2022

First, we have customer acquisition which involves all of the steps that an eCommerce or brick and mortar business takes to attract new customers and convince them to purchase. Customer acquisition involves spending both time and money in figuring out which inbound and outbound strategies work best in attracting customers to your business.

Customer 150

Customer Customer Retention Merchant Services PPC 150

Retail TouchPoints

JUNE 21, 2023

Parents and caregivers are always on the lookout for activities to keep their kids engaged during the summer months, and Michaels has tapped into this need — and not coincidentally, creating new opportunities to build customer loyalty — through Camp Creatology. No registration is required to participate, making the program even more inviting.

Customer Loyalty 216

Customer Loyalty Customer Arts Omnichannel 216

Retail TouchPoints

SEPTEMBER 9, 2022

Instacart has acquired Rosie , an ecommerce platform serving local and independent grocers, wholesalers and retailers, as Instacart seeks to build on its commitment to smaller businesses in addition to expanding its digital offerings. .

eCommerce Platforms 250

eCommerce Platforms Payment Services eCommerce Fulfillment 250

Retail TouchPoints

OCTOBER 20, 2021

Rekindling Connections and Driving Loyalty with Experiences. Reversing or mitigating the impact of these changes may prove difficult, but with ecommerce fatigue setting in, retailers have a window of opportunity to invest in programs that rekindle connections with consumers and drive loyalty.

Sporting Goods 255

Sporting Goods Social Media POS Consumer 255