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LiveChat Review: Clean Live Chat and Lead Generation with an Excellent Price Tag

Ecommerce Platforms

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. LiveChat is a powerful solution for getting a live chat module on your website, with lead generation tools, agent rating options, and more. Keep reading to learn more!

Live Chat 116
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Building Connected Commerce in the Age of Loneliness

Retail TouchPoints

Mindless scrolling and ‘lurking’ were linked to negative emotional outcomes, whereas digital communication with other people yielded a small net positive. While needs will differ from product to product, customer service professionals should not serve the same function as an FAQ or even your company blog.

Live Chat 257
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21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales. Does live chat increase eCommerce conversions?

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Best CRM for Shopify? Our Favorite Apps and Integrations

Groove

The sales automation, seamless Shopify integration, customer service capabilities, and other robust marketing tools arguably make HubSpot a leading contender for the best CRM for Shopify. Klaviyo provides live chat and direct email support. The wait times can be long, and the platform doesn’t offer phone support.

Shopify 358
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Best CRM for Shopify? Our Favorite Apps and Integrations

Groove

The sales automation, seamless Shopify integration, customer service capabilities, and other robust marketing tools arguably make HubSpot a leading contender for the best CRM for Shopify. Klaviyo provides live chat and direct email support. The wait times can be long, and the platform doesn’t offer phone support.

Shopify 358
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Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Squarespace Cons. Bigcommerce Pros.

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Shopping Cart Abandonment: 7 Tips to Capture Revenue

Groove

Experiment With Live Chat & Chat Bots. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices. If you're interested in learning more about abandoned cart email strategy , we recommend our related blog. Experiment With Live Chat & Chat Bots.