ChannelAdvisor

AUGUST 18, 2019

When it comes to customer loyalty, REI sets the bar. The outdoor co-op has been expanding its community of brand advocates since 1938, and is up to 17 million consumers with lifetime memberships. frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen>.

eCommerce Platforms 55

eCommerce Platforms eCommerce Outdoor Drop Ship 55

Korona

NOVEMBER 10, 2022

Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Below are some strategies to withstand the recession without raising prices by strengthening customer loyalty. Launch or ramp up a rewards program. How can this work?

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Optimizely

SEPTEMBER 18, 2018

They eagerly wait for your newest launch; they follow you on all your social media channels; they like your posts; and they enter your giveaways. These are the loyal customers your brand relies on. We hope you can learn a few lessons about brand loyalty and apply them to your own business.

B2C 261

B2C Fashion Magazine Jewelry 261

Kissmetrics

MARCH 22, 2018

In this guide, we’ll discuss different approaches for building a memorable customer experience and how successful brands are executing on these creative ideas. Most businesses under-invest in customer loyalty, even though establishing some type of loyalty program is one of the most obvious ways retailers enhance their customer experience.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Smile.io

MARCH 5, 2020

Having a good idea of when your customers are likely to make big purchases in the year will help you make better-informed decisions about when you should update your stock and promote it on your social channels. Utilize your social channels. Customer loyalty is a primary tool for keeping customers engaged.

Customer Retention 46

Customer Retention eCommerce Social Media Apparel 46

eCommerce CEO

JANUARY 20, 2019

is a lifestyle hiking company that produces high performance hiking shirts for outdoor lovers. This will give you a good sense of how much growth the industry is experiencing, why this growth is happening and what are the largest customer segments. we should research the outdoor apparel market. Customer Loyalty Programs.

eCommerce 89

eCommerce Shipping Costs Payment Services Payments 89

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. This strategic move helped boost customer loyalty and incentivize repeat purchases.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Optimizely

JUNE 13, 2019

You don’t always have to understand why exactly your customers make the choices they do — you just have to know that they are doing it and use that data to your advantage to drive customer loyalty. The second way to collect the necessary information is to ask customers for it. Take Apple as an example.

Customer 270

Customer Outdoor Social Media Customer Loyalty 270

Kibo

FEBRUARY 19, 2021

Defining concrete strategies across touchpoints and metrics is the first step toward leveraging the power of engagement to lift sales and loyalty. From social media ads to billboards, consumers today receive upwards of 10,000 messages per day. Social media can also improve SEO visibility, helping brands stand out in search.

Customer 118

Customer Social Media Live Chat Merchant Services 118

SellBrite

AUGUST 25, 2017

Products can go viral overnight, new brands can penetrate into competitive industries and take over, and consumers have no problem shifting their loyalties from one brand to another. What can you do to outshine the competition, build a sustainable business, boost customer loyalty, and drive more sales than ever before?

eCommerce 95

eCommerce Social Media Outdoor Customer Loyalty 95

BigCommerce

JULY 25, 2017

After one of those Live videos hit 1,000,000 views (with a bit of social media promotion), he realized he was on to something. The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. Ecommerce Strategies from Exxel Outdoors. How exactly did they leverage social media?

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

JULY 20, 2023

Retailers understand the importance of a distinct brand voice and how that connects to long-term customer loyalty — but generative AI is changing the game. It doesn’t make sense to market to your 65-year-old customer with the same words as to a 25-year-old. For example, say you sell gear for hiking enthusiasts.

Retail 162

Retail Shopping Carts Outdoor Customer Loyalty 162

ESW

MAY 7, 2019

That is, unless theys provide real value to customers. Customer loyalty is earned when brands leave customers not just satisfied, but excited. Loyalty programs can add to that special feeling when done correctly. What Does Customer Loyalty Mean These Days? TOMS Shoes’ Passport Rewards.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

ROI Revolution

DECEMBER 6, 2021

Proactive advertisers are poised to capitalize on this growing channel, with overall CTV ad spend expected to surge 48.5% Kroger’s customer loyalty program will be the source of the new marketplace. Kroger is able to retain and use 96% of the data gathered from transactions tied to its loyalty program. billion in 2020.

Multi-channel 78

Multi-channel Consumer Marketing Shipping Costs 78

ROI Revolution

NOVEMBER 1, 2021

Kroger’s customer loyalty program will be the source of the new marketplace. Kroger is able to retain and use 96% of the data gathered from transactions tied to its loyalty program. CVS: The CVS Media Exchange (CMX) launched just last year. US digital ad spend for CPG is expected to increase 16.4% billion in 2020.

Multi-channel 78

Multi-channel Consumer White Paper Marketing 78

ROI Revolution

DECEMBER 13, 2021

Proactive advertisers are poised to capitalize on this growing channel, with overall CTV ad spend expected to surge 48.5% Kroger’s customer loyalty program will be the source of the new marketplace. Kroger is able to retain and use 96% of the data gathered from transactions tied to its loyalty program. billion in 2020.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78