BigCommerce

SEPTEMBER 12, 2017

Get your free comprehensive omnichannel report now. Getting smarter about sales channel strategies. See, our evolving understanding of consumers’ behavior now suggests that shoppers browse and buy on various channels, making the whole buying process a long and complicated one. Free Download. What’s the solution?

Channel 381

Channel Consumer Omnichannel Shipping Costs 381

BigCommerce

SEPTEMBER 12, 2017

It’s a complex process, and it’s why omni-channel selling is so important. Get your free comprehensive omnichannel report now. What is omni-channel retail? The purpose is to keep customers moving around within the brand ecosystem, with each channel working in harmony to nurture more sales and engagement.”

Channel 420

Channel Shipping Costs Consumer Multi-channel 420

Retail TouchPoints

FEBRUARY 10, 2023

But rather than being a disappointment to customers, the beauty brand turned the moment into an exciting event that delighted loyal fans and brought in new ones. Benefit launched an omnichannel campaign for the new range with the help of long-time partner Bloomreach to generate excitement around the new product line.

Events 259

Events Marketing Department Stores Customer Data 259

365 Retail

APRIL 10, 2024

The Retail Technology Show (RTS) has announced a series of special events, new for 2024. In addition to the London Store Tours, the RTS will also be hosting a special Retail Media Networks focused event , sponsored by digital signage specialist, Scala. This will also take place the day before RTS on 23 April. The post 2 weeks to go!

Events 52

Events Technology Retail Omnichannel 52

Omnisend

SEPTEMBER 8, 2021

While many preached omnichannel in retail and ecommerce, few walked the walk. We had trends on the horizon, but events over the last few years catapulted them from “nice-to-have” to “necessary” faster than anyone could have imagined. How brands and retailers can provide a truly omnichannel customer experience.

Omnichannel 148

Omnichannel Retail Merchant Services Payment Services 148

Retail TouchPoints

JANUARY 27, 2021

Below, Shokrian shared his take on issues including: How COVID-19 impacted brand positioning and growth ; Why MeUndies is integrating social responsibility into its broader community-building efforts; Which omnichannel investments are top priorities in 2021; and His leadership lessons from 2020. looks like,” Shokrian said.

Omnichannel 265

Omnichannel Social Media Subscription Apparel 265

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience.

POS 96

POS Omnichannel Retail Social Media 96

Omnisend

FEBRUARY 22, 2021

Omnichannel marketing continues to get a lot of ink (and will do so for as long as there is a digital universe) for the very good reason that it continues to evolve. Omnichannel marketing is enabled by technology, but it’s a mistake to assume technology defines it. Reading Time: 6 minutes. Putting Your Pieces Together. 1: Shipping.

Omnichannel 146

Omnichannel Marketing Shipping Merchant Services 146

365 Retail

APRIL 2, 2024

In the rapidly evolving digital landscape, where e-commerce has solidified its position as the cornerstone of retail, the necessity for continuous customer support across a plethora of channels has emerged as a fundamental standard.

eCommerce 52

eCommerce Omnichannel Live Chat Retail 52

ESW

APRIL 3, 2023

As perhaps the largest gathering of retail and brands, the Las Vegas-hosted event was three days of non-stop innovation and inspiration (plus a fantastic performance by Nelly). As we headed home, we reflected on key topics and trends that are poised to shape the landscape for brands with DTC channels.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

Retail TouchPoints

APRIL 3, 2023

That was on display at last week’s second annual Metaverse Fashion Week in Decentraland, and can be seen in a number of other recent virtual brand excursions outside of the event as well. Metaverse expert Cathy Hackl will be chairing the broader event.

Omnichannel 261

Omnichannel Fashion Games eCommerce 261

RTP blog

JANUARY 18, 2019

By Kevin Hubschmann, Splash Retailers, I’m going to let you in on a little secret: units per transaction, sales per transaction and in-store sales aren’t the only ways to measure retail event success. True event success lies in the data that you collect from your event program. …And it’s a lot of data.

Events 150

Events Retail Apparel Omnichannel 150

Retail TouchPoints

NOVEMBER 18, 2021

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. design:retail Conference & Expo : Unleash your creativity and rediscover your love for design and visual merchandising!

Retail 270

Retail Internet Retail Events Omnichannel 270

365 Retail

SEPTEMBER 20, 2023

Unilever-owned fine food and gourmet ingredient brand Oswald, has partnered with MoEngage , the leading insights-led customer engagement platform, to power personalised, omnichannel engagement at scale to drive customer interaction and performance. We evaluated a lot of products on the market, but MoEngage proved to be the best fit.

Omnichannel 62

Omnichannel Customer Data Channel Improvements 62

Retail TouchPoints

MARCH 5, 2021

But unlike hard-hit sectors such as airlines and live events, retail saw a more uneven impact — especially when it came to dramatically changed consumer behavior. Will 2021 be the year brands achieve omnichannel, personalized, automated two-way conversations? With each technological advancement comes a shift in consumer behavior.

Customer Experience 295

Customer Experience Customer Omnichannel Retail 295

Steve Dennis

JANUARY 14, 2020

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. Customers don’t care about channels. The omnichannel migration dilemma.

Omnichannel 99

Omnichannel eCommerce Retail Multichannel 99

Optimizely

JUNE 27, 2017

When marketers think about attribution, they most often do so in terms of channel performance – how the channel is performing relative to itself, and how much revenue it generates. And you can understand how your campaigns are performing in terms of something other than channel metrics.

Channel 191

Channel Jewelry Marketing Customer Loyalty 191

Retail TouchPoints

AUGUST 10, 2021

And Andrew Lande-Shannon, Senior Director of Store Experience at Madison Reed, will share how contactless experiences have strengthened the retailer’s omnichannel business. At Chicago’s McCormick Place, Aug.

Events 264

Events Supplies Omnichannel Consumer 264

GetElastic

APRIL 4, 2023

Check out our documentation page to learn more about customizable events beyond the standard data mapping from the "instant on" integration. Who is Fluent Commerce Fluent Commerce is a cloud software company focused on distributed order management for omnichannel retail.

Omnichannel 78

Omnichannel Management Fulfillment Demo 78

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

Omnichannel 264

Omnichannel Technology Channel Department Stores 264

Retail TouchPoints

NOVEMBER 30, 2022

That’s why retail designers spend millions to cultivate a shopping experience that channels novelty, surprise and delight. For example, Nike used a series of pop-up events in major U.S. You can accomplish this by investing in omnichannel technology that eliminates the need for a bulky and antiquated NCR-type cash register.

Mobile 272

Mobile Events Omnichannel Technology 272

Retail TouchPoints

NOVEMBER 2, 2022

” The Snapchat for BigCommerce integration will also allow merchants to optimize their ad campaigns and events with Snap Pixel in order to track conversions and measure results, as well as use Pixel Custom Audiences to build retargeted campaigns to reach Snapchatters that have already browsed their website.

BigCommerce 263

BigCommerce eCommerce Platforms Omnichannel eCommerce 263

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

Shipping Costs 236

Shipping Costs Improvements Live Chat Retail 236

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation. Proper preparation reduces headaches and boosts sales.

Channel 78

Channel Merchant Services Payments Payment Services 78

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online.

Shipping Costs 252

Shipping Costs Retail Omnichannel Supplies 252

Retail TouchPoints

MARCH 4, 2022

Fabletics will open 30 new store locations in 2022 as it continues building out its omnichannel presence. The retailer also will celebrate a series of belated Grand Re-Opening events on March 5 for the 21 Fabletics locations that have opened since early 2020 but had their festivities delayed due to the COVID-19 pandemic.

POS 285

POS Demo Omnichannel Events 285

Steve Dennis

JANUARY 4, 2019

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. Customers don’t care about channels.

Omnichannel 115

Omnichannel eCommerce Retail Multichannel 115

Ecommerce Platforms

SEPTEMBER 30, 2019

Consequently, an omnichannel marketing app with an overall rating of 4.8 And that’s how I discovered Firepush, which happens to be an omnichannel marketing app for Shopify, capable of email marketing, SMS marketing, web push messages, plus Facebook messenger marketing. What is Omnichannel Marketing? It doesn’t end there though.

Omnichannel 165

Omnichannel Shopify Marketing Multichannel 165

Fabric

DECEMBER 15, 2023

Welcome to our recap of fabric’s recent LinkedIn Live event, where Jon Reily, Bounteous’ SVP of Commerce & Loyalty, joined Lori Howitt, fabric’s Senior Solutions Consultant, to discuss how retailers can meet the needs of customers in this age of instant gratification. 5 Key Takeaways 1. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

JUNE 3, 2021

As eyes and dollars continue to shift to digital channels, the playbook for acquiring, engaging and retaining customers is being rewritten. The Four Pillars of Omnichannel Success. The pandemic has made omnichannel a business imperative for merchants of all sizes. How can you invest in testing and learning on these new channels?

eCommerce 361

eCommerce Omnichannel Merchant Services Social Media 361

Steve Dennis

JUNE 9, 2019

“Omnichannel” is dead. Nearly 16 years since its apparent coining , I think most of us can agree that if “omni-channel” ever had any real usefulness as a concept (debatable), it is now well past its expiration date. The customer is the channel. I’m calling it. First, it was alway ill-defined. .”

Omnichannel 113

Omnichannel Retail White Paper eCommerce 113

Retail TouchPoints

APRIL 9, 2024

Advertisers already have a healthy appetite for games advertising: IAB’s latest study on games advertising found that 40% of advertisers plan to boost spending in this area over the coming year, making it the third-most popular channel for increased investment, after social media ( 47% ) and digital video ( 40% ).

Games 268

Games Customer Consumer Fashion 268

Retail TouchPoints

MAY 10, 2022

Three conferences with 200+ top-notch speakers, two distinct expos and a whole host of activities — from networking events to concept stores to tours of the Magnificent Mile’s retail offerings — will be packed into the three days of the 2022 Retail Innovation Conference and Expo. Version 1.0 Version 1.0

Retail 263

Retail Internet Retail Events Omnichannel 263

Retail TouchPoints

MARCH 16, 2022

This free, four-day digital event will highlight expert advice, compelling data and valuable insights to help attendees drive results today and into the future. With 73% of shoppers using multiple channels, according to data from HBR , retailers can’t afford to lose them at any stage of the journey. Learn more about the session here.

Omnichannel 238

Omnichannel Webinar Payment Services Consumer 238

Retail TouchPoints

OCTOBER 6, 2023

Supermarket chain Sainsbury’s is expanding its partnership with Nectar360 and Clear Channel UK by bringing its Sainsbury’s Live network to stores across the UK. Clear Channel will upgrade existing screens, replacing them with Waferlite screens that are up to 50% more energy efficient.

Retail 262

Retail Channel Events Management 262

BigCommerce

MARCH 14, 2017

In addition, poor management, which results in out of stock events and overstocking, can be costly. Cross-Channel Inventory. If you’re selling through multiple sales channels like Amazon and eBay plus your own site, you’ll need cross-channel inventory management to avoid mistakes. Establish Standards.

Channel 414

Channel BigCommerce Multi-channel Shipping Costs 414

Retail TouchPoints

MARCH 21, 2023

“Omnichannel” has been an aspiration for brands for many years now, but while it used to refer to the merging of a retailer’s brick-and-mortar and ecommerce operations, it now means something very different. This was evident at Prosper Show in Las Vegas, March 13-15, 2023, an event originally developed for Amazon sellers.

eCommerce 287

eCommerce Fulfillment Shopify Omnichannel 287