Optimizely

MAY 15, 2018

IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. As you sell on multiple channels, you have to keep a close eye on inventory and fulfillment along. Tuesday: June 05.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Personalization and Customization Customers today expect personalized experiences, and loyalty programs are no exception.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Smile.io

MARCH 8, 2024

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.  When the live commerce experience personalizes suggestions and services to its target audience, you are also more likely to see improvements in customer retention rates. Not anymore.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

lateshipment

APRIL 2, 2021

Hybrid (omnichannel) marketing is the future now. In this IoT era, growing eCommerce brands can follow the footsteps of companies like Amazon and give customers what they want – a seamless shopping experience no matter what channel they’re on. And how you can do that, you ask? The battle for speed (?) hot and trendy.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Omnisend

OCTOBER 8, 2020

The event featured professionals from all walks of the ecommerce industry, including CEOs, CMOs, Content Managers, and Co-founders. Whether you missed it or want to relive the event, here are some of our favorite takeaways from the day. Tim shared insights and tips for increasing customer retention from seasonal shoppers.

eCommerce 148

eCommerce Shopify Events Customer Retention 148

Optimizely

AUGUST 8, 2017

This four-day event features speakers from innovative brands like Wayfair, Neiman Marcus, Bauble Bar, and Peapod — among others. On the first day of eTail East, the sessions are split into three summits: Search Display & Online Media Summit, Email Marketing & Customer Retention Summit, and the Next Gen eCommerce Summit.

Multi-channel 210

Multi-channel lightspeed Channel Customer Retention 210

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. Develop an omnichannel loyalty program. Let’s get started! Source: Digiday.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Fabric

MARCH 14, 2023

From managing more SKUs across multiple sales channels, to more intricate and sophisticated order management operations, to complex post-purchase processes, scaling operations in the lightning quick and rapidly changing fashion and apparel industry is fraught with risks and pitfalls.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Adoption of the omnichannel distribution system and cross-channel marketing. With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations.

Consumer 94

Consumer Retail Social Media Payment Services 94

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. Develop an omnichannel loyalty program. Let’s get started! Source: Digiday.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Smile.io

JANUARY 27, 2022

DICK’S Sporting Goods and Nike recently announced they would be taking their long-standing business relationship to the next level by partnering on customer loyalty. Customers of DICK’S and Nike can now link their DICK’S’ ScoreCard and Nike Membership loyalty program accounts to unlock exclusive products, events, and offers.

Sporting Goods 83

Sporting Goods Customer Loyalty Customer Events 83

Omnisend

MAY 22, 2020

On May 19 and 20th, Omnisend held its first-ever CART INSIDERS E-Summit, a two-day digital summit focused on helping retailers acquire, engage, convert, and retain customers. In case you missed it or want to relive the event, here are some of our favorite takeaways from the event. Day 1 Highlights and Key Takeaways.

SEO 78

SEO Customer Retention Events Channel 78

Korona

NOVEMBER 30, 2022

The purpose of loyalty programs is twofold: to reward customers for their loyalty and to provide the issuing company with valuable information and data about their consumers. The best loyalty programs focus on improving customer retention rates and rewarding existing customers. . Omnichannel loyalty programs.

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

Smile.io

AUGUST 25, 2023

Wallack’s takes it a step further with meaningful value-added rewards for its best customers, such as presales to demos and classes, free access to certain demos, and VIP shopping events. VIB Rouge members are treated to rewards that play on their status in the program, including invites to parties and community events.

Customer Loyalty 77

Customer Loyalty Beauty and Health Customer Food and Beverages 77

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

GetElastic

JULY 22, 2022

Front and center in any conversation about commerce are the words personalization, omnichannel, customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 148

Omnichannel Outdoor Multi-channel Toys 148

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Events 52

RetailMinded

JULY 29, 2023

This enables them to deliver a personalized and captivating shopping experience that precisely caters to the needs of their customers. Embracing Omnichannel Retailing For businesses to sustain their competitive edge, offering customers a seamless shopping experience across various platforms is vital. But that’s not all.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

This enables them to deliver a personalized and captivating shopping experience that precisely caters to the needs of their customers. Embracing Omnichannel Retailing For businesses to sustain their competitive edge, offering customers a seamless shopping experience across various platforms is vital. But that’s not all.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Algopix

JULY 13, 2023

The CRM system provides a unified view of customer interactions across multiple channels, enabling businesses to better understand and engage with their customers. Provide a centralized knowledge base, helpdesk support, and regular communication channels to keep users informed and engaged.

Payment Services 78

Payment Services eCommerce Management Customer 78

Ecommerce Platforms

SEPTEMBER 30, 2019

Consequently, an omnichannel marketing app with an overall rating of 4.8 And that’s how I discovered Firepush, which happens to be an omnichannel marketing app for Shopify, capable of email marketing, SMS marketing, web push messages, plus Facebook messenger marketing. What is Omnichannel Marketing? It doesn’t end there though.

Omnichannel 165

Omnichannel Shopify Marketing Multichannel 165

Retail TouchPoints

JULY 26, 2023

Product catalog: With access to hundreds of brands just a click away, ecommerce customers have more options than ever before. While this is an excellent strategy to meet customers where they are, it can lead to failed customer experience if the processes and systems aren’t up to the task due to a lack of automation.

Fulfillment 185

Fulfillment Operations Shipping Costs Order Fulfillment 185

GetElastic

APRIL 28, 2022

An example of a DTC eCommerce brand is Glossier, a company in the beauty industry, which uses the platform Contentful to facilitate their sales channels. Through Contentful and social media, Glossier has created a strong, loyal customer base and enhanced customer experiences. Their instagram page consists of 2.6

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Omnisend

MAY 24, 2021

In this article, we’re going to look at some of the best customer analytics software, learn exactly how it works, and find out how you can use your customer data to implement things like omnichannel marketing and highly personalized automated messaging. How can you use customer analytics to nail your omnichannel strategy?

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

Ecommerce Platforms

OCTOBER 5, 2018

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. All three are required for omnichannel retail where orders, inventory and fulfillment must be managed across multiple channels and locations. Imagine this…. Or can they?

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

Smile.io

OCTOBER 30, 2023

But whatever you choose, the ultimate goal is always to improve customer retention.    💡 "The sole purpose of a loyalty program is to turn one-time customers into repeat customers and build a loyal following." allowing you to visually showcase the benefits customers can receive.

Shopify 72

Shopify Merchant Services POS Omnichannel 72

Smile.io

DECEMBER 1, 2022

The months of November and December are the biggest two months of the year by ecommerce revenue  with Black Friday Cyber Monday (BFCM) and holiday shopping being the biggest ecommerce events of the year! One of the most important aspects of your holiday marketing plan is your customer retention strategy. Blog Beth Foster 9.

Social Media 77

Social Media Recommendation Blog Gifts 77

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Smile.io

JANUARY 17, 2023

Through VIP-only events and the opportunity to influence future products, BrüCrew members feel special and part of a community. Their program combines a points rewards program with a referral program by rewarding existing customers 1,000 points for each referral they make–enough to redeem $10 off their next purchase.

Customer Loyalty 61

Customer Loyalty Customer Subscription Omnichannel 61

OrderDynamics

AUGUST 1, 2017

Therefore, the retailer’s task must be to at least appear as the most attractive destination for a customer seeking to make a product purchase (=revenue). However, in the world of global competition, and with the countless components of omni-channel, achieving this is a non-trivial challenge. Build a map of customer data.

Payment Services 50

Payment Services Channel Telecommunications Payments 50

Ecommerce Platforms

NOVEMBER 11, 2019

A partnership loyalty program is typically a solid option that could help you scale up and incredibly maintain a prevailing customer retention strategy. . Think of it this way: You own a brand that’s closely linked to a particular customer base. Develop an omnichannel system for your target audience.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Kissmetrics

AUGUST 16, 2021

Marketers, particularly B2C marketers , rely on several channels to drive leads to their businesses and boost their conversion rate: SEO paid ads social media email landing pages. Often, these channels don’t yield results marketers can bank on though. Retaining the customer is important if the business wants to thrive.

Webinar 349

Webinar Social Media Blog Books 349

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. billion over last year’s two-day sales event. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Consumers spent nearly $2 billion more on Cyber Monday compared to Black Friday, bringing the online-centric shopping event to a total of $10.7 Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. billion over last year’s two-day sales event. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148