Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. The takeaway here is to know your customer base so you know how much to invest in personalization.

Payment Services 304

Payment Services eCommerce Payments Retail 304

Smile.io

JULY 7, 2023

Community is at the core of successful DTC ecommerce brands like Blume, Pura Vida Bracelets, Allbirds, Cuts Clothing, (and many more brands). Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. Blog Mike Rossi 2. Blog Jonathan Roque 4.

Customer Retention 86

Customer Retention Blog Customer Experience Jewelry 86

Sailthru

JUNE 1, 2023

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

Travel 78

Travel Customer Retention Demo Recommendation 78

SellBrite

MARCH 28, 2017

In this post, you’ll get to read through the insight they shared, find out what I think, and get recommendations on how to decide if producing a physical catalog is a worthwhile tactic to test for your ecommerce brand. The Rhone team creates activewear clothing for men—clothing that looks good and feels good no matter what you’re doing.

eCommerce 122

eCommerce Customer Retention Recommendation Clothing 122

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52

Smile.io

FEBRUARY 23, 2022

Customer Retention Rate (CRR) A high customer retention rate is the ultimate goal of loyalty marketing. CRR measures how many customers you retain over a period of time. It is the percentage of your loyal customers who have shopped with you before during a predetermined period of time.

Marketing 74

Marketing Customer Loyalty Customer Retention Social Media 74

Kissmetrics

JUNE 14, 2017

You want every interaction to embody brand consistency and offer customer satisfaction. With the right strategy, your team can drive product sales and achieve more customer retention. How do you create a relationship where you are talking with your customers versus talking at your customers?”

Channel 226

Channel Customer Jewelry Customer Data 226

Smile.io

FEBRUARY 1, 2022

With product lines for women, men, children, and matching his and hers lines, D’IYANU truly offers clothing made for everyone. If you’re looking for the right place to start your hair care journey, Edge Entity is a brand that supports their customers every step of the way. Stay organized in style this year!

Beauty and Health 71

Beauty and Health Accessories Fashion Clothing 71

Smile.io

JANUARY 10, 2022

Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? Ellie and Mac Ellie and Mac ’s homepage and recommendation quiz A saying that we’ve all heard before is, “If you want something done right, do it yourself.” What do you say, ready to roll?

Hobbies 77

Hobbies eCommerce Books Arts 77

Smile.io

JANUARY 2, 2020

Reward programs show customers that you appreciate their loyalty , and it can boost your customer retention rates by offering perks for your repeat shoppers. When looking for ways to grow your customer base and increase retention rates, especially as a new business, reward programs are a great place to start.

Customer Loyalty 68

Customer Loyalty Customer Travel Customer Retention 68

Omnisend

OCTOBER 8, 2020

Being able to convert these purchasers into year-round customers is instrumental for growth—but that can be challenging due to the steep discounts offered during the holidays. Tim shared insights and tips for increasing customer retention from seasonal shoppers. Steve shares how he founded Brummel Co.,

eCommerce 148

eCommerce Shopify Events Customer Retention 148

Smile.io

FEBRUARY 1, 2023

They even reward their loyal customers through their Unwrap Rewards program and tiered-VIP program.   This brand is so much more than a clothing store–it’s a thriving community. Top 10 Examples of Social Responsibility as a Customer Retention Tool Could social responsibility actually make a business more profitable?

Food and Beverages 129

Food and Beverages Beauty and Health Gifts Accessories 129

Ecommerce Platforms

JUNE 20, 2022

From Birchbox to Dollar Shave Club, and Kiwi Crate to Netflix, we seem to live in a world of subscriptions, whether it be for software, movies, clothing, food, or whatever else you don't mind paying for with a monthly subscription. You can bet that email also has several other recommendations that relate to what the person usually buys.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

Smile.io

AUGUST 25, 2023

Blog Gabrielle Policella Best loyalty programs in the Clothing & Fashion industry Nordstrom's Nordy Club Nordstrom offers a variety of experiential rewards for program members. Through its points program, customers can earn 5 points for every euro spent and redeem 100 points for 1 euro off their next purchase.

Customer Loyalty 78

Customer Loyalty Beauty and Health Customer Food and Beverages 78

lateshipment

AUGUST 13, 2021

91% of consumers are more likely to shop with brands and stores that provide relevant offers and recommendations—which makes advertising crucial. Understand where you get the most customers from—organic search, paid social media promotions, email marketing, and social media channels.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

Ecommerce Platforms

JANUARY 13, 2022

The “try before you buy” subscription has elements of product curation involved, but it also allows customers to test out products or services and decide on whether or not they want to purchase them. That's why it's recommended you at least provide something for free, then sell a more exclusive side subscription.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

Smile.io

SEPTEMBER 2, 2021

Sephora’s use of personalized recommendations further helps set it apart. These recommendations provide an elevated experience by demonstrating an understanding of each customer’s purchase habits and preferred products. Customers are also given a number of ways to earn points towards rewards.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

Smile.io

NOVEMBER 4, 2021

Aside from their wide variety of products, it’s the personalized customer experience that keeps them top of mind for so many shoppers. Make-up is an industry that is powered by recommendations, trials, and referrals. The first lies in their blog which provides value-added content to customers for free. What can you learn?

Beauty and Health 66

Beauty and Health Events Jewelry Customer Experience 66

AcquireConvert

APRIL 11, 2021

Good customer experiences can lead to high levels of customer retention, higher AOV, as well as brand loyalty born from satisfied customers recommending your store to others. So how can you make sure that you are exemplifying your customer experience? Especially those operating in the clothing industry.

Customer Experience 41

Customer Experience Live Chat eCommerce Customer 41

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Korona

NOVEMBER 10, 2022

It is much more cost-effective to focus on retention and lifetime value than to try to get new customers to make a purchase. It is five times more expensive to attract a new customer than to retain an existing one. However, by increasing customer retention by 5% , profits can increase by 25-95%. How can this work?

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

iVend

AUGUST 10, 2022

Consumers trust other consumers, even if they don’t know them personally, with 79% of consumers saying they trust online reviews as much as personal recommendations. Consider an exercise clothing retailer who runs yoga classes in their brick-and-mortar store, or a kitchen equipment brand that runs cooking demonstrations.

Retail 98

Retail Customer Retention Social Media Customer Loyalty 98

Kibo

OCTOBER 18, 2021

Firstly, customers are prepared to pay more for a great experience. A recent PwC survey found that there was a “price premium of up to 16% on products and services” and “43% of all customers would pay more for greater convenience.”. Customer retention is another huge benefit of great customer experience.

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

Smile.io

FEBRUARY 16, 2023

In the past few years, customers are changing their habits from only shopping in-store to purchasing online with 76% of Americans shopping online for clothing. As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention.

Fashion 61

Fashion Social Media Events Small Business Retail 61

BigCommerce

AUGUST 8, 2017

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. recommended]. Takes 5 minutes.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

GetElastic

NOVEMBER 29, 2022

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? Ninety-eight percent of Amercans switch between devices on a daily basis. Source: Clout Brands.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

eCommerceFuel

DECEMBER 16, 2016

These discount ladders work because customers go through phases. Think about yourself when you find a new retailer where the clothes fit you perfectly and you loved the look, you’re really engaged. Drew : I just finished this book called “Daemon” and I highly recommend it, by a guy named Daniel Suarez.

Shipping Costs 38

Shipping Costs eCommerce Marketing Gifts 38

Ecommerce Platforms

NOVEMBER 26, 2018

Obviously, customer retention is key to a successful online store; repeat customers are way more profitable than one-off purchasers. You could also send product recommendations based on their previous purchases. You've probably seen on Amazon the ‘customers who bought this item also bought this’ section.

White Paper 139

White Paper eCommerce Marketing Social Media 139

Ecommerce Platforms

JANUARY 14, 2020

It’s free to use and can adapt to all sorts of customizations to fit your own ecommerce brand. Its directory of logo designs works best for industries such as food, beauty, home decor, health, clothing, sports, furniture, travel, and so much more. Rather, we recommend that you first lay down your pressing needs in order of priority.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

ROI Revolution

AUGUST 5, 2021

Clothing, electronics, and furniture are the most common items purchased through buy now, pay later options. The clothing & accessories category hit $22 billion in sales while general merchandise brought in $62 billion. YoY with consumers spending more time at home and having less of a need to buy new clothes. sales growth.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

MARCH 2, 2021

YoY with consumers spending more time at home and having less of a need to buy new clothes. Online purchases of clothing, however, are up 76.7% , with online revenue up 22.2% – but average order value down 54.5%. . This recommendation is being taken seriously. Apparel & accessories saw the sharpest decline at 16.4%

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JULY 1, 2021

Clothing, electronics, and furniture are the most common items purchased through buy now, pay later options. The clothing & accessories category hit $22 billion in sales while general merchandise brought in $62 billion. YoY with consumers spending more time at home and having less of a need to buy new clothes. sales growth.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

Clothing, electronics, and furniture are the most common items purchased through buy now, pay later options. The clothing & accessories category hit $22 billion in sales while general merchandise brought in $62 billion. YoY with consumers spending more time at home and having less of a need to buy new clothes. sales growth.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JANUARY 5, 2021

YoY with consumers spending more time at home and having less of a need to buy new clothes. Online purchases of clothing, however, are up 76.7% , with online revenue up 22.2% – but average order value down 54.5%. . This recommendation is being taken seriously. Apparel & accessories saw the sharpest decline at 16.4%

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

OCTOBER 1, 2020

Online purchases of clothing, however, are up 76.7% , with online revenue up 22.2% – but average order value down 54.5%. . With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This recommendation is being taken seriously. Homemade goods.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

OCTOBER 7, 2021

Clothing, electronics, and furniture are the most common items purchased through buy now, pay later options. The clothing & accessories category hit $22 billion in sales while general merchandise brought in $62 billion. YoY with consumers spending more time at home and having less of a need to buy new clothes. sales growth.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Clothing, electronics, and furniture are the most common items purchased through buy now, pay later options. The clothing & accessories category hit $22 billion in sales while general merchandise brought in $62 billion. YoY with consumers spending more time at home and having less of a need to buy new clothes. sales growth.

eCommerce 78

eCommerce Social Media Payments Payment Services 78