Retail TouchPoints

AUGUST 18, 2023

A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers. For these retailers, SMS text is important for communication and push notifications, but it’s just one of many customer service technologies.

Mobile 224

Mobile PayPal Consumer Customer Loyalty 224

Retail TouchPoints

NOVEMBER 18, 2021

Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. 17, provided plenty of answers in the form of tips, technology use cases, real-world success stories and a raft of innovative ideas. Employ new extended reality (XR) and the latest visual technologies to bring products to life online.

Consumer 246

Consumer Merchant Services Social Media Technology 246

GetElastic

SEPTEMBER 6, 2021

He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation. She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience.

B2B 144

B2B eCommerce White Paper Seminar 144

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

GetElastic

APRIL 7, 2022

Shoptalk was back in 2022, a four-day event that's has been dubbed the 'biggest retail conference of the year.' Brands shared their challenges and latest wins, vendors demoed their latest technology, and industry experts predicted the future. 3) Customer Loyalty is Evolving. What We Heard on The Show Floor.

Customer Loyalty 147

Customer Loyalty Channel Events Technology 147

GetElastic

SEPTEMBER 26, 2019

He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation. She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience.

B2B 163

B2B eCommerce Multi-channel White Paper 163

Kissmetrics

APRIL 23, 2021

There are many different ways this plays out, but as the technology develops, the opportunities explode. The technology that allows for these immersive reality experiences is constantly evolving, bringing our reality closer to the virtual experience. Mixed reality is where a lot of technology evolution is pushing right now.

Technology 264

Technology Reference Definition Other 264

RTP blog

JULY 11, 2017

That difference can be in the products it makes, the technology it uses — even the way it advertises and sells a boring commodity item. Another recent Walmart acquisition, Moosejaw Mountaineering , is well-known for its quirky, sometimes naughty approach to customer communication. Perhaps, but it doesn’t happen automatically.

Customer Loyalty 150

Customer Loyalty Technology Operations Retail 150

GetElastic

MAY 13, 2019

As I reflect on my time in Chicago with more than 500 B2B ecommerce practitioners, the top three questions on attendees’ minds going into the conference were: Do we really need an ecommerce site if we have been successful thus far without one? Buyers on the other hand are already engaging with these technologies.

B2B 151

B2B B2C Channel Customer Loyalty 151

GetElastic

JULY 20, 2017

This post is based on a keynote by Brad Rencher , Executive Vice President and General Manager of Adobe at the Summit 2017 conference. Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty. But the big question is, “How do you use those technologies?”

Customer Experience 140

Customer Experience Technology Social Media Demo 140

BigCommerce

NOVEMBER 13, 2017

Customer Loyalty. Customer Lifetime Value. Michael Leff , vice president of technology at StoreYourBoard, the 2016 Innovation Award winner. Seriously Silly Socks won the Innovation Awards Grand Prize of $10,000 and a fully paid trip to a Retail Conference of their choice. Silver Jewelry Club has you beat.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. Some traditional retailers and CPG brands have begun to adopt new technologies and realize the full potential of ecommerce and direct-to-consumer. Startups can’t do that.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Optimizely

MARCH 27, 2018

Shoptalk 2018 was huge — the world’s largest conference for B2C, retail, and ecommerce innovation sold out for the third time in a row with more than 8,500 attendees from some of the biggest brands in the world. However, there was so much happening all at once, it was all too easy to miss something at this expansive event.

B2C 150

B2C Omnichannel Channel Customer Experience 150

MagentoBrain

MARCH 20, 2023

Ecommerce development has become a popular way for small businesses to reach customers and increase sales potential. With the rise of technology and online shopping, ecommerce development provides small businesses with the ability to expand their reach, reduce costs, and offer greater flexibility to customers.

Small Business Retail 52

Small Business Retail Payment Services Shipping Costs eCommerce 52

RetailMinded

JULY 29, 2023

Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing. In today’s era, consumers exhibit unprecedented levels of technological familiarity, seeking heightened convenience and an expanded range of options from retailers.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing. In today’s era, consumers exhibit unprecedented levels of technological familiarity, seeking heightened convenience and an expanded range of options from retailers.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Fabric

AUGUST 15, 2023

Dollar General Dollar General has rapidly expanded its contactless shopping capabilities with DG Pickup, combining the launch of its BOPIS initiative—in 17,000 stores in just nine months—with the rollout of an app with scan-and-go technology. Overcoming BOPIS Challenges Although BOPIS can confer major benefits, it also comes with challenges.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Steve Dennis

JULY 10, 2018

It’s both, together, that ultimately drive customer loyalty. In many categories, physical locations perform key roles in the shopping journey that online simply cannot duplicate or come close to mimicking — at least with current technology. It’s not brick-and-mortar or e-commerce.

eCommerce 76

eCommerce Department Stores Channel Retail 76

ROI Revolution

MAY 5, 2020

Virtual sessions led by our experts will include Embracing (or Salvaging) Your Amazon Efforts, Maximizing AI-Powered Campaign Technology, Enhancing Attribution Models to Make Every Dollar Count, and AMA With Experts in Digital Strategy. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 131

eCommerce Merchant Services Payment Services Shipping Costs 131

ROI Revolution

OCTOBER 1, 2020

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. Technology. Some companies in technology, telecom, and CPG industries continued to spend on social media and benefited from the lower prices. 8/7 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JUNE 2, 2020

More than one-third of the small- to mid-sized businesses surveyed say they’re pivoting their supply chains during this time, with around 25% investing in new technology or aligning their IT systems in some way in response to the COVID-19 pandemic. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

SEPTEMBER 9, 2020

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. Technology. Some companies in technology, telecom, and CPG industries continued to spend on social media and benefited from the lower prices. 8/7 update.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

JULY 2, 2020

More than one-third of the small- to mid-sized businesses surveyed say they’re pivoting their supply chains during this time, with around 25% investing in new technology or aligning their IT systems in some way in response to the COVID-19 pandemic. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

NOVEMBER 4, 2020

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. Technology. Some companies in technology, telecom, and CPG industries continued to spend on social media and benefited from the lower prices. 8/7 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MARCH 2, 2021

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. Technology. Some companies in technology, telecom, and CPG industries continued to spend on social media and benefited from the lower prices. 8/7 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 3, 2020

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. Technology. Some companies in technology, telecom, and CPG industries continued to spend on social media and benefited from the lower prices. 8/7 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

AUGUST 4, 2020

More than one-third of the small- to mid-sized businesses surveyed say they’re pivoting their supply chains during this time, with around 25% investing in new technology or aligning their IT systems in some way in response to the COVID-19 pandemic. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

JANUARY 5, 2021

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. Technology. Some companies in technology, telecom, and CPG industries continued to spend on social media and benefited from the lower prices. 8/7 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

AUGUST 5, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. The pandemic accelerated consumer adoption of virtual technology, with monthly augmented reality (AR) users surging to 83.7 Technology.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JULY 1, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. The pandemic accelerated consumer adoption of virtual technology, with monthly augmented reality (AR) users surging to 83.7 Technology.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

Email will be the top channel that brands use to communicate with customers and prospects in 2021, though voice search and ads are also making their way up the ladder. The pandemic accelerated consumer adoption of virtual technology, with monthly augmented reality (AR) users surging to 83.7 Technology. May 14 update. 8/7 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

APRIL 8, 2021

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. Technology. Some companies in technology, telecom, and CPG industries continued to spend on social media and benefited from the lower prices. 8/7 update.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

MAY 6, 2021

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. Technology. Some companies in technology, telecom, and CPG industries continued to spend on social media and benefited from the lower prices. 8/7 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. The pandemic accelerated consumer adoption of virtual technology, with monthly augmented reality (AR) users surging to 83.7 Technology.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

FEBRUARY 2, 2021

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. Technology. Some companies in technology, telecom, and CPG industries continued to spend on social media and benefited from the lower prices. 8/7 update.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

OCTOBER 7, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. The pandemic accelerated consumer adoption of virtual technology, with monthly augmented reality (AR) users surging to 83.7 Technology.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. The pandemic accelerated consumer adoption of virtual technology, with monthly augmented reality (AR) users surging to 83.7 Technology.

eCommerce 78

eCommerce Social Media Payments Payment Services 78