Retail TouchPoints

AUGUST 16, 2021

So while the returns process should be as painless as possible for your customer, it is also an important touch point to create positive customer experiences and even harvest valuable information. By some accounts, the costs associated with returns can be over 8% of the total sales in consumer goods.

Retail 336

Retail Shipping Costs Supplies Shopify 336

PFS

FEBRUARY 25, 2020

To start, we’re taking a look at how many legacy Consumer Packaged Goods (CPG) companies are reconfiguring their operations to meet shopper demand. Historically, CPG brands have followed a similar template to consumer adoption. DTC brands were able to sell products in the same place customers learned about them.

eCommerce 52

eCommerce Payment Services Channel Payments 52

ESW

SEPTEMBER 7, 2020

PepsiCo Isn’t the Only Consumer Goods Brand Selling Direct PepsiCo may have caught the headlines, but they aren’t alone. Several major consumer goods brands have started selling direct to consumers, says Food Dive Senior Editor and Reporter Christopher Doering.

Food and Beverages 78

Food and Beverages Consumer Goods Consumer Channel 78

Korona

MARCH 23, 2022

Although for the most part business has opened back up, many fundamental aspects of operation have changed. . While supply chain issues continue to be persistent thorns in the side of businesses, the demand for consumer goods, both in physical stores and across eCommerce retail, has continued to increase. Same-Day Delivery .

Payment Services 52

Payment Services POS Retail Social Media 52

RetailMinded

JANUARY 21, 2022

While availability of consumer goods may present some of these hiccups, how those goods are managed should not be an issue. Having solutions that increase efficiency in picking, packing and pallet operations is critical too. Among my findings included: A Shifting Supply Chain. . Robotics and Retail Go Hand-In-Hand. .

Payment Services 52

Payment Services Retail Supplies Merchant Services 52

Fabric

APRIL 20, 2023

With big bulky items, shipping and packaging operations can be a logistical nightmare as retail operations become larger and more complex. And if backend processes don’t go as planned, the customer experience suffers, and the company’s reputation can be impacted.

Shipping Costs 130

Shipping Costs Retail eCommerce Arts 130

SellBrite

DECEMBER 3, 2020

For consumers ages 26-35 that number is as high as 53%.” As Kurt Elster, host of the Unofficial Shopify Podcast , said, “The magic of voice shopping is convenience, with the ideal use case being re-orders of consumable goods, especially since smart speakers are often in or near the kitchen. To evolve the customer experience.

eCommerce 141

eCommerce Improvements Consumer Technology 141

Retail TouchPoints

AUGUST 27, 2020

For retailers, the implications go well beyond the accelerated growth of e-Commerce that has been a hallmark of 2020.

eCommerce 238

eCommerce Retail Consumer Presentation 238

Retail TouchPoints

MARCH 30, 2023

Retailers will need to be able to pivot quickly to keep up with changing regulations and evolving customer expectations, which means they must develop a 360-degree view of shoppers while understanding sources, expectations and regulations around privacy as they develop a “golden record” that can automate an improved customer experience.

POS 290

POS Omnichannel Webinar Point of Sale 290

Retail TouchPoints

DECEMBER 11, 2023

Drawing on their combined firsthand experience in digital and consumer goods, Co-founders Jana Bobosikova, Ricky Chan and Brendon Garner knew that traditionally, brands followed a linear, hierarchical path in which products were developed, sold and then marketed to a community. .”

Supplies 266

Supplies Consumer Social Media Marketing 266

Retail TouchPoints

APRIL 5, 2022

Laws related to environmental protections and sustainability mandates, for example, are among the elements impacting how sellers and manufacturers carry out their operations to minimize negative impacts. These firms typically use equipment to maintain food and other items at cold temperatures, and their stores frequently operate 24/7.

Merchant Services 238

Merchant Services Beauty and Health Technology Operations 238