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Digitally Reinventing The Retail Store With Mobile

RTP blog

Store associates, when equipped with custom-made mobile apps tailored specifically for the retail experience, can achieve exponential performance and sales outcomes by offering customers a personalized in-store experience. Take, for example, product promoters who travel across retail sites performing in-store promotions.

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Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

Retail TouchPoints

“In the last few years things like shop and scan and curbside pickup have popped up, but the numbers vary wildly depending on the retailer,” said Shannon Warner, VP of Retail and Consumer Goods at Capgemini Invent in an interview with Retail TouchPoints. Mobile Technology Is Well-Established, And Still Going Strong.

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Macy’s Brings in McKinsey Consultant as New Chief Customer and Digital Officer

Retail TouchPoints

Magni is a 20-year-plus veteran of McKinsey & Company with extensive experience working across a host of iconic brands in apparel, beauty, consumer goods, hospitality and grocery. These include the company’s ecommerce sites, mobile apps, marketplace, loyalty and gift registry programs for both Macy’s and Bloomingdale’s.

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Data Capital: The Competitive Weapon Most Retailers Have Yet To Fully Monetize

Retail TouchPoints

The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data. Biddulph is passionate about analytics, emerging technologies, consumer behavior, collaborative supply chains and retail transformation.

Retail 196
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Struggling with Associate Engagement? Follow These 3 Tips

Retail TouchPoints

Sure, certain technologies (like mobile devices) can ramp up productivity, but as importantly, they also can help associates feel more embedded into the business and that they’re actually contributing to a greater cause. Beyond the time efficiencies, automation also helps to reduce human error.

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Webinar: Salesforce Survey Takes The Pulse Of Marketers And Global Consumers

Retail TouchPoints

Hostetler is a product marketing manager focused on Retail and Consumer Goods, with a background in email and mobile messaging. Her background includes extensive data analysis and storytelling, and her main focus is giving retailers a competitive edge by identifying new opportunities based on data-driven evidence. 12 webinar.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. Her team consists of over 50 brokers, service specialists and consultants focused on risk management and insurance for the retail, wholesale and distribution of consumer goods.