iVend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible. iVend’s Grocery POS system is designed for convenience and speed.

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POS Payment Services Point of Sale Leisure 52

RTP blog

JANUARY 26, 2018

By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). By taking a closer look at the loyalty program lessons learned by Starbucks and Woolworths, retailers can learn a few lessons about winning repeat customers in today’s environment.

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Customer Experience Customer Mobile Article 150

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience.

Improvements 98

Improvements Payment Services POS Payments 98

Korona

FEBRUARY 2, 2022

Many companies now spend incredible amounts of time and money on improving their customer service and the overall customer experience at their store, whether it be online or brick-and-mortar. But there is a distinct difference between customer service and customer experience. And few are aware of this.

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Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 237

Shipping Costs Improvements Live Chat Retail 237

Retail TouchPoints

SEPTEMBER 11, 2023

As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line. To truly bring immersive experiences to life, retailers need to examine their tech stack closely.

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Technology Point of Sale Customer Experience Customer Loyalty 252

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

RetailMinded

MARCH 10, 2022

Brand health includes customer loyalty, the consumer experience journey and customer connectivity. This rapid evolution has led to an increased awareness and reliance on dynamic, resilient in-store systems that are critical to modern retail ecosystems, such as systems like the modern Point Of Sale (POS).

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POS eCommerce Payment Services Fulfillment 98

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

JULY 8, 2022

Customers that have a positive point-of-sale financing experience are more likely to repeat purchases from that retail brand if the BNPL option is white-labeled for the retailer. Giving consumers a positive BNPL experience includes offering high approval rates, transparent terms and attractive rates.

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Merchant Services Payment Services Payments Point of Sale 260

Retail TouchPoints

SEPTEMBER 1, 2023

A new POS system will create a centralized view of inventory for customers and associates, and improved WiFi — coupled with associate mobile POS devices — will help enrich customer service in stores. We’re trying to attract more customers who look like our current customers.

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POS Merchant Services Supplies Improvements 232

Retail TouchPoints

JULY 12, 2023

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever.

Payment Services 232

Payment Services Retail Point of Sale Supplies 232

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. . CX is the bread and butter of the brick-and-mortar retail industry. Data Driven.

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Payment Services Improvements POS Shipping Costs 62

iVend

SEPTEMBER 1, 2022

Consumers continue to spend on essentials such as food, personal care, and basic clothing, but reduce their outlay on items such as furniture, home electronics, sporting goods and accessories. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

Technology 94

Technology Retail Payment Services POS 94

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

Merchant Services 315

Merchant Services Cryptocurrencies Payments Payment Services 315

GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. Doing this will drive customer loyalty and in turn increase geo-expansion and revenue.

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Multi-channel Subscription Automotive Customer Loyalty 78

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

Korona

MARCH 16, 2023

We’ll cover everything from pricing strategies and store maintenance to gift cards and loyalty programs so you can ensure your store stands apart from the competition. Check the reporting through your POS system to make sure that you’re maintaining an acceptable profit margin. LOOKING FOR A BETTER THRIFT STORE POS SYSTEM?

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POS Social Media Gifts Accessories 52

iVend

DECEMBER 13, 2022

Shopping activity is up, and consumers are buying goods they wouldn’t normally purchase during the rest of the year. Conditions can be day/date/time, customer loyalty level, product, retail store, number of items purchased, sale value or expiry date of the product. Learn more about our integrated retail technology platform.

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Gifts Retail Technology Social Media 85

Korona

JULY 2, 2021

Prior to the internet, consumers, of course, had to purchase personal goods from departments, warehouses, discounts, pop-up shops, and other brick and mortar stores. Customer experience was often assessed based on a few physical elements of contact between the customer and the establishment: Are the employees helpful?

Online Retail 52

Online Retail Social Media eCommerce Payment Services 52

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. One of the common examples of this backbone is the connection from sales and POS systems to inventory control systems.

Technology 150

Technology Retail Operations POS 150

365 Retail

NOVEMBER 13, 2023

Seasonal demand is the changes in consumer appetite that naturally occur at different times of the year, such as around Christmas or Black Friday. These fluctuations have their roots entwined with consumer preferences and behaviours stemming from cultural, economic, or climatic aspects. What Is Seasonal Demand?

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Retail Shipping Costs Multi-channel Supplies 52

RetailMinded

SEPTEMBER 29, 2020

The research is clear: the ability to interact with a knowledgeable associate is both a driver of store traffic and fuel for a satisfying customer experience. Mobile devices flip the script on customers feeling they know more than a store’s own staff. Mobile POS. Assistive Selling . BOPIS and Curbside Service.

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Mobile Retail POS Demo 69

Ecommerce Platforms

JULY 29, 2020

The first one, Lightspeed OnSite is one that you install on your desktop, while the Lightspeed Restaurant platform is a POS for restaurants. Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions. Lightspeed loyalty for customer loyalty.

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lightspeed POS Payment Services Shipping Costs 177

Retail TouchPoints

AUGUST 18, 2023

When it comes to successful loyalty programs, it’s clear that the top brands understand that personalization is key. It strengthens long-term relationships with shoppers and encourages interaction between the consumers and their most loved brands. They want convenient offers tailored to their interests, preferences and needs.

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Customer Loyalty Food and Beverages Customer Marketing 240

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Build Customer Loyalty.

Payment Services 74

Payment Services POS Mobile Operations 74

Korona

NOVEMBER 10, 2022

While raising prices during uncertain economic times is not unheard of and may even be expected, it is not always the best option, especially when consumer spending is likely to decline. . Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. This functionality enables retailers to serve consumers from anywhere in the store, in pop-up shops and even on the go. Ease of Use.

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Technology Payment Services Retail POS 274

OrderDynamics

SEPTEMBER 21, 2017

Customers expect to shop across channels without a hassle. Consumers don’t really care whether they bought online or on a mobile. They want the experience to be smooth, and they want their purchase ready for them to pickup within a few hours, or delivered quickly, at THEIR convenience. Shopping seamlessly.

Payment Services 57

Payment Services Multi-channel Payments Channel 57

Prisync

FEBRUARY 6, 2018

Provide an awesome shopping experience that makes it super simple for your customers to get what they want. According to a Customer Experience and Impact study , customers say they will be loyal to a business that gives them the customer experience they want. Collect Consumer Data.

eCommerce 41

eCommerce Customer Loyalty Mobile Blog 41

retailnext

FEBRUARY 19, 2020

And so, brand loyalty is threatening to slowly slip away. In the face of uprising challenges, retail brands must continue to expand the consumer base, build customer relationships, increase brand awareness, boost consumer relationships, enhance loyalty, and much more. Catering to ever-changing customer demands.

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Management Retail Shipping Costs Multi-channel 59

Teamwork Retail

JULY 8, 2020

A well-designed website encourages customers to shop more, more often and is tailored according to their needs.”. Omnichannel is by nature a limitless approach to retail, enabling a wide array of functionality and features to drive improvements in the customer experience. The Customer Experience. “A

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Korona

MARCH 28, 2023

But what is a POS integration, and why should you care? Simply put, retail POS integration is the process of connecting all the components and systems of your retail business – from payment software to inventory management – into one unified system. Such efficiency was impossible before a POS integration.

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POS Payment Services Merchant Services Small Business Retail 52

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. This helps in building customer experience and service. Be it seamless checkouts, reminders, or customized promotions. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Korona

FEBRUARY 13, 2023

Types of multi-channel retailing Benefits of multi-channel retailing Disadvantages of multi-channel retail Multi-channel vs. omni-channel retailing Leesa: A multi-channel sales example POS system and multi-channel retailing What is Multi-Channel Retail? Consumers are also checking their mobile devices while in-store.

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Multi-channel Channel Payment Services POS 52

Ecommerce Platforms

DECEMBER 28, 2021

While there are challenges involved in operating any kind of store, restaurants have unique challenges to consider, like keeping track of tables, managing orders, and even splitting bills with the help of the right POS solution. The software also integrates with your Square POS software. What are the Best Online Ordering Systems?

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Payment Services Payments POS lightspeed 104

iVend

AUGUST 10, 2022

Check out how our loyalty programs drive customer advocacy. Consumers trust other consumers, even if they don’t know them personally, with 79% of consumers saying they trust online reviews as much as personal recommendations. Read more Trust and community. A successful retail community is founded on trust.

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Retail Customer Retention Social Media Customer Loyalty 97