PFS

JANUARY 22, 2020

Challenge: Last year the nation sat on tenterhooks as the Brexit deadline was delayed, not once but twice, leaving many retailers fearing how the UK’s departure would impact cross border trading. Learning: To boost sustainability in 2020, online retailers must be constantly re-evaluating the distribution chain.

eCommerce 52

eCommerce Beauty and Health Fulfillment Order Fulfillment 52

Sailthru

DECEMBER 13, 2018

Deemed “The Consumers’ Bible,” the Sears catalog began with watches and jewelry, eventually expanding to just about everything: toys, sporting goods, appliances, automobiles, groceries. If a Retail Store Closes and Doesn’t Make a Sound, Does Anyone Notice? British consumers were more generally nostalgic; 58.3%

Toys 74

Toys Sporting Goods Department Stores Jewelry 74

Sailthru

MARCH 8, 2018

As the world’s largest retailer and online retailer go head to head in a battle of Goliath and Goliath, one thing is clear: Omnichannel has become the white whale for retailers. Technology has created a complex customer journey. They also communicate these offerings to customers; during Q4, 6.6%

Omnichannel 60

Omnichannel Social Media Retail Shipping Costs 60

ChannelAdvisor

JULY 3, 2017

In her lively chat with Adam Joseph, director of client success at ChannelAdvisor, Portas explored many topics affecting brands and retailers, including the digital revolution and changing consumer behaviors. Portas found the change in retail interesting, especially when one looks at how people live today and how they are buying.

Department Stores 45

Department Stores Social Media Live Chat Online Retail 45

Blue Acorn

JULY 20, 2017

From Amazon to Etsy, to Magento Community and Shopify, there are numerous outlets for smaller retailers to get their products in front of consumers. What role will physical retail stores play in consumer buying, and how will they have changed? A place that’s fun for consumers and a launch pad for niche brands.

eCommerce 65

eCommerce Shipping Costs Retail Shipping 65

BigCommerce

MAY 4, 2018

For consumers, Rent the Runway is a luxury clothing rental company that allows regular folks to rent and wear expensive goods they’d otherwise never have access to. A few years ago, the team decided to launch a direct-to-consumer channel. Traditionally B2B retailers are going direct to consumer.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Retail TouchPoints

SEPTEMBER 9, 2020

Already challenged with diversifying against an e-Commerce alternative, stores have now lost their one remaining hook as shoppers are unable or unwilling to venture in. For many consumers, this desire may be slow to return as they remain fearful of exposure to the COVID-19 virus. It is also where technology comes into play.

Retail 179

Retail eCommerce Department Stores Technology 179

OrderDynamics

MARCH 21, 2019

Or is it that physical retail helps online… and vice versa? Retail’s Battle? Headlines that grab our attention scream: Stores are Being Hit by Online Retailing (Economist). What the Amazon Effect Means for Retailers (Forbes). 7.9% Department Stores.

Retail 55

Retail eCommerce Home Furnishings Online Retail 55

OrderDynamics

OCTOBER 12, 2017

“Retailers and restaurants are opening 4,080 more stores than they are closing, and retail sales through July 2017 are up over $121.5B Of those 4,080 net openings, 1,326 of them were in core retail segments. Of course, some retail segments are doing better than others. from the same period a year before”.

Retail 50

Retail Mobile Department Stores Fulfillment 50