Retail TouchPoints

JUNE 27, 2022

After two years of online browsing, consumers are eager to get out of the house and into the store. And as consumer discretionary spending continues to grow , retailers and brands around the world are exploring new ways to capitalize on the next wave of in-person shopping and experiences. So what’s the plan?

Retail 288

Retail Recommendation Games Consumer 288

Retail TouchPoints

SEPTEMBER 21, 2023

And this is where AI is poised to be a game changer. For one, an efficient AI-driven system can mean timely updates, personalized product recommendations and proactive assistance, making the wait for our desired items less tedious and more delightful. It’s the difference between a one-time customer and a lifelong advocate.

eCommerce 264

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 264

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries.

Marketing 95

Marketing Retail Customer Loyalty Games 95

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. Are you unfamiliar with this term?

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Wiser

JULY 11, 2022

It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. With the right strategies in place, there are many possible benefits for your business, including: Attracting new customers.

Social Media 146

Social Media Retail Customer Loyalty Consumer 146

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Algopix

OCTOBER 15, 2023

Consumers now have multiple touchpoints to interact with brands, from desktop and mobile websites to apps and social media platforms. Consumers expect a seamless and personalized shopping experience across all channels. The Evolving eCommerce Landscape The eCommerce landscape has witnessed rapid evolution in recent years.

Channel 128

Channel eCommerce Social Media Customer Loyalty 128

Groove

FEBRUARY 11, 2019

Abandoned cart workflows use automated emails to redirect consumers back to their carts. Typically, we recommend having four-email set up in your workflow. We specifically outline abandoned cart strategies in a related blog, but in general, we highly recommend this hack because it is proven to increase conversion and drive revenue.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Groove

JULY 2, 2019

We recommend button sizes no smaller than 44 pixels by 44 pixels to accommodate finger tap on mobile devices. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices. With online scams on the rise, many consumers are still concerned with cyber security issues and identity theft.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

365 Retail

JULY 19, 2023

In the ever-evolving landscape of retail and e-commerce, innovation is the name of the game. One such innovation that’s currently reshaping the e-commerce industry is the adoption of principles derived from online slot games. They’ve been transformed by technology into engaging experiences that captivate users worldwide.

eCommerce 52

eCommerce eCommerce Platforms Games Presentation 52

ESW

MAY 17, 2023

A growing number of business buyers are digitally native but experience a disconnect between the way they buy personal consumer goods and how they are forced to make business purchases. The rise of ecommerce has revolutionised the way people shop, from consumers to business buyers.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

365 Retail

DECEMBER 20, 2023

Many companies gauge their performance by evaluating new client acquisitions or expanding their customer base. The larger the number of customers, the more successful they consider themselves a business. What is customer retention? Sustaining long-term consumers is crucial for virtually every kind of organisation.

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Smile.io

MAY 22, 2020

With an immeasurable number of categories falling under the umbrella of “beauty” and large established retailers wanting a piece of the cosmetic pie, there are more players in the game than ever before. Here are 5 ways to successfully build loyalty into your beauty brand: 1.

Customer Loyalty 46

Customer Loyalty Beauty and Health Customer Social Media 46

Smile.io

APRIL 30, 2024

It helps build long-lasting customer relationships and boosts brand loyalty.    But how do you boost customer engagement ? It can be a game-changer for businesses also looking to improve their marketing ROI and increase customer retention rates. Loyalty & Reward Program Insights from Smile.io

Customer 60

Customer Shopping Carts Shipping Costs Subscription 60

Kibo

DECEMBER 8, 2021

These savvy digital customers have spent nearly two years shopping online for everything from groceries to clothing, and—with a sharp uptick in desirable behaviors recently—they look poised to do the same this holiday season. Globally, two-thirds of consumers are browsing on their mobile phones, with a full 75% in the US and UK.

eCommerce 62

eCommerce Download Mobile Customer Loyalty 62

lateshipment

MAY 21, 2021

There are many types of emails that you can send , including: You can send welcome and thank you emails Special promotions Friendly reminders Customer feedback surveys Gifts and messages on special occasions Emails that educate subscribers and add value Personalized product recommendations Or emails to create personal relationships.

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

Wiser

NOVEMBER 6, 2023

When customers have all the information they need at their fingertips with just a few clicks, including detailed product descriptions, high-resolution images, and customer reviews reduces uncertainty and builds trust. This not only boosts immediate sales but also fosters customer loyalty and promotes repeat business.

Payment Services 78

Payment Services eCommerce Retail Games 78

RTP blog

MAY 24, 2017

Also during the NRF Big Show in January, Girard named a number of retail solution providers that are ahead of the AI game. The retailer is taking consumers’ real-life experiences and connecting them seamlessly to its inventory. With AI, brands can get a closer look into consumer behaviors, wants, needs, etc.

Retail 150

Retail eCommerce Technology Leisure 150

Smile.io

FEBRUARY 23, 2022

The key to creating these brand advocates is a little something called loyalty marketing. And while having a customer loyalty program is a great tool, it’s not the end all be all. Loyalty marketing involves every part of the customer journey and when done correctly is a great growth strategy.

Marketing 73

Marketing Customer Loyalty Customer Retention Social Media 73

ROI Revolution

MARCH 12, 2020

According to consulting and research firm Technomic , 52% of consumers are avoiding crowds and 32% are leaving their house less often because of coronavirus. This recommendation is being taken seriously. Focus on keeping your products in stock and be up front with customers if there are going to be any delays.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

BigCommerce

FEBRUARY 1, 2018

Some annotations may include quick and easy, must be done by me, not good at it, time consuming, and similar. On the other hand, if they are not good writers, or are fully consumed with other revenue generating activities, it might be better to go with the next step. Also think about the random tasks that consume too much of your time.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

UpSellIt

MARCH 6, 2019

Let’s Play a Game! It seems every guru in the business is proclaiming gamification “the new frontier,” and a “game changer.” PCH, as it’s often referred to, started in a time when many consumers subscribed to magazines via house calls from door-to-door salesmen. Turn Discounts into Mini-Games.

Customer 62

Customer Shipping Costs Games Magazine 62

Omnisend

MAY 12, 2020

In this piece, I’ll explore various messages, beyond the order confirmation, you can send to your recent customers, and how to pull it all together to create an excellent, revenue-driving and engaging post-purchase series that increases customer loyalty and decreases churn. 5 Types of Post-Purchase Emails that Engage.

Customer 157

Customer Recommendation Shipping Costs X-cart 157

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. Net Promoter Score (NPS): NPS indicates the likelihood of customers recommending your brand to others.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

RTP blog

JULY 12, 2017

, NewStore Founder and CEO Stephan Schambach shares how the proliferation of mobile is changing retail as we know it — and how retailers must build a road map for mobile success via technology, data, loyalty programs and the brand itself. Second, Makeover discusses rewarding customer loyalty.

Mobile 150

Mobile Retail Shopping Carts Technology 150

Optimizely

JULY 31, 2018

Maybe we should chalk it up to the British accents, but “You and Yours” has quickly become one of our go-to sources for consumer-related news. Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? But it all starts with a great customer experience.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

UpSellIt

SEPTEMBER 24, 2020

For instance, a great email list gives you the ability to effectively promote a new product line or send customized recommendations. You can even foster customer loyalty and generate repeat purchases with lifecycle emails. You can alert shoppers of sales and discounts. You can send personalized remarketing messages.

Shipping Costs 89

Shipping Costs Reference Games Recommendation 89

Retalon

FEBRUARY 14, 2024

This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance. They offer a competitive advantage by delving into consumer behavior and operational insights.

Retail 41

Retail Operations Management Improvements 41

365 Retail

NOVEMBER 14, 2022

It’s no secret that customers start their research well in advance of Black Friday, with eager bargain hunters revealed to be searching for deals 12 weeks before the big day. . But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

Payment Services 59

Payment Services Shipping Costs Merchant Services Order Fulfillment 59

Smile.io

JULY 28, 2020

This is why incentive marketing is so effective in engaging your typical customer. Business Dictionary defines it as the following: "Use of motivational devices such as competitions, games, premiums, special pricing, to promote the sale of a merchandise or service." Referral programs help you amplify every customer or visitor.

Food and Beverages 46

Food and Beverages Customer Marketing Games 46

iVend

SEPTEMBER 10, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 58

Omnichannel Leisure Technology Channel 58

ESW

AUGUST 25, 2020

It’s not uncommon for many store owners to start recommending products after just a few visits. Giles Thomas , the Founder of AcquireConvert, says such attentive shopping assistance is hard to recreate online unless you own a very small store and can interact with consumers personally. Targeted product recommendations.

eCommerce 78

eCommerce Live Chat Improvements Consumer 78

Retalon

SEPTEMBER 1, 2023

The average holiday shopping duration among consumers in the US has gone from an average of 7.1 Optimize pricing for varied income brackets Retailers who provide products with a range of prices, low to high, tend to do well because they attract the broadest range of consumers from all income brackets. weeks in 2018 to an anticipated 5.8

eCommerce 41

eCommerce Consumer Technology Customer Loyalty 41

lateshipment

AUGUST 13, 2021

This shows how holiday season purchases still hold immense value despite the pandemic and can be a game-changer for your dropshipping store. Consumers wait for festive sales because just for the gifts and discounts, hence the surge would be high during these times. 6 top tips to prepare your dropshipping store.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 52

Omnichannel Leisure Technology Channel 52

BigCommerce

AUGUST 17, 2018

If you’ve got a wide selection of products to choose from in your brick-and-mortar store, we recommend narrowing your inventory down to approximately 100 of the best-selling items for your online marketplace. “We Of course, I thought I had a great game plan but soon found out I needed a lot more training and equipment.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357