Retail TouchPoints

JANUARY 25, 2024

Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? Enter passkeys.

Payment Services 261

Payment Services Cryptography Payments Improvements 261

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. This exponential growth has attracted top retailers and consumer brand manufacturers. What is Recharge Payments?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

RTP blog

OCTOBER 30, 2017

Always on the lookout for ways to boost sales, retailers are building partnerships with banks to offer direct-to-consumer loans. These in-house financing offers can build sales and encourage customer loyalty. With financing available, customers may also purchase additional items. People want what you’re selling.

Payments 150

Payments Merchant Services Customer Banking 150

Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. So how can merchants get a piece of the pie? Build Awareness.

Subscription 150

Subscription Payments Merchant Services Shipping Costs 150

Groove

JULY 2, 2019

With online scams on the rise, many consumers are still concerned with cyber security issues and identity theft. Try attaching badges or logos from companies like Norton, Google or the Better Business Bureau (to name a few). Although badges are not a requirement, they are a simple way to help ease consumer worries and increase trust.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 268

Payment Services Retail POS Operations 268

lateshipment

AUGUST 1, 2022

In the always-on retail environment, the convenience of a seamless experience is the key to winning more customers. The challenge for retailers is that they’re busier than ever merchandising products, processing payments, delivering orders and juggling a multitude of other daily tasks. Managing Orders. Fulfillment.

Customer Experience 147

Customer Experience Payment Services Customer Shipping Costs 147

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. The ins and outs of livestreaming.

Merchant Services 318

Merchant Services Cryptocurrencies Payments Payment Services 318

365 Retail

OCTOBER 6, 2023

The research indicates a clear shift in when consumers are looking to purchase their Christmas items, skipping typical sales periods in favour of spreading the cost of purchases over a longer period of time. Brands like Amazon are already doing this, by recently introducing a second Prime Day for a last-minute boost in revenue.

Food and Beverages 116

Food and Beverages Payments Travel Presentation 116

ESW

MARCH 20, 2024

Selling DTC perfume and fragrance is an effective way to delight current brand fans and also attract new customers by offering an accessible entry point to high-end or luxury brands. Creating Confused Customers The online shopping experience generally mirrors the in-store experience. Fragrance is also a growing industry.

Payment Services 78

Payment Services Payments Customer Loyalty Shipping 78

Retail TouchPoints

AUGUST 15, 2022

Retailers are always looking for ways to deliver safe, frictionless experiences to engage and satisfy customers. But for every retailer committed to providing a top-notch customer journey, there’s at least one bad actor out to capitalize on a customer’s misfortune. Entire Facebook groups are devoted to buying customer reviews.

Merchant Services 254

Merchant Services Payment Services Payments Financial Services 254

ESW

MAY 17, 2023

A growing number of business buyers are digitally native but experience a disconnect between the way they buy personal consumer goods and how they are forced to make business purchases. Brands can and should consumerise B2B experiences and enable online business shopping that’s as easy and convenient as a DTC channel.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

GetElastic

DECEMBER 1, 2021

Prior to the emergence of the COVID-19 pandemic, we saw a shift in customer buying habits, as more and more shoppers were in search for convenience and preferred to complete their purchases online. This leaves brands incapable of keeping up with customer demands, which leads to high churn. Customizing precise subscription packages.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022.

Gifts 259

Gifts Payment Services Payments Multi-channel 259

Kissmetrics

DECEMBER 8, 2020

Small businesses have also rushed to Live, creating events and classes to increase revenue. From here, you can bulk upload videos, crosspost to different pages, schedule posts, consolidate engagement, and monetize. Forty-five percent of the revenue from those ads goes to Facebook, while the remaining 55 percent goes to you.

Payments 273

Payments Subscription Events Mobile 273

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience. Free shipping leads to more orders.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

DECEMBER 2, 2021

Many businesses have spent the last year shoring up resources for online storefronts in order to meet consumer demand. If this is successful, the attacker can hold the website for ransom, demanding payment (usually in the form of a cryptocurrency such as Bitcoin) from the site owners. Watch Your Payment Systems.

Payment Services 255

Payment Services eCommerce Payments Cryptocurrencies 255

lateshipment

AUGUST 17, 2023

Just like choosing what they want to buy, customers have been showing increasing involvement in sending it back (be it for any reason). This has made how returns are handled at e-commerce stores a huge differentiator when it comes to customers choosing brands. 92% of shoppers say they will buy again if the return process is easy.

Management 130

Management eCommerce Payment Services Merchant Services 130

Groove

FEBRUARY 11, 2019

Abandoned cart workflows use automated emails to redirect consumers back to their carts. We specifically outline abandoned cart strategies in a related blog, but in general, we highly recommend this hack because it is proven to increase conversion and drive revenue. Typically, we recommend having four-email set up in your workflow.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

Wiser

OCTOBER 11, 2023

The chosen model should align with the brand’s long-term growth strategy and customer satisfaction objectives. This guide aims to delve into the intricacies of various eCommerce business models, shedding light on their pros and cons. Cons: Intense competition, high customer acquisition costs, need for continuous innovation.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

GetElastic

DECEMBER 9, 2020

The COVID-19 pandemic has drastically changed consumer buying behaviors and accelerated the evolution of and shift to digital commerce for businesses globally. This makes it more important than ever for both B2B and B2C businesses to invest in digital commerce and diversify their go-to-market strategies.

Payment Services 113

Payment Services Payments B2B B2C 113

ESW

DECEMBER 17, 2018

So far we’ve discussed driving eCommerce revenue by using advanced marketing tactics and investing in user experience. If smart marketing builds qualified leads and UX increases conversions, focusing on user trust can help you earn loyal repeat customers. Customers want to know what you’re doing with their information and how.

Payments 84

Payments Payment Services eCommerce Shipping Costs 84

RetailMinded

APRIL 20, 2023

With the rise of e-commerce, brick-and-mortar retailers must provide optimized experiences to attract and retain customers. If you seek to modernize your retail operations and stay ahead of the curve, contact IT support by Fusion Computing or other services for expert guidance and tailored solutions to meet your unique business needs.

Payment Services 52

Payment Services Payments eCommerce Retail 52

Ecommerce Platforms

MARCH 14, 2023

Built specifically for a few set industries, the integrated range of business management, marketing, payment acceptance and customer engagement solutions from Evercommerce help businesses in the service environment to increase retention and accelerate growth. Simplify billing, streamline daily business operations.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

RTP blog

SEPTEMBER 28, 2018

There are many types of online fraud, but account-takeover fraud continues to be the biggest threat to online consumers. While the victim of the crime is the unsuspecting consumer, retailers often lose credibility and trust in the eyes of the consumer. billion in associated losses.

Payment Services 150

Payment Services PayPal Payments Customer Loyalty 150

ESW

MARCH 4, 2019

His company has been accepting Bitcoin as a payment method for a half decade. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions.

Cryptocurrencies 113

Cryptocurrencies Payment Services Payments eCommerce 113

Ecommerce Platforms

AUGUST 1, 2019

The Clover POS system is a bit complicated pricing-wise, as you need to sign up for it through a credit card processor. While some of these processors will publish the price of using Clover on their website, others don't, which means that you might have to call a sales team for a quote. Process refunds and offline payments.

POS 91

POS Payment Services Merchant Services Payments 91

Smile.io

SEPTEMBER 1, 2022

At the heart of any business is its customers. And yet, poor customer service threatens $4.7 trillion in annual revenue for companies worldwide. Too many brands seem to forget that behind the online shopping basket is a customer that is a thinking, breathing human being. What is the customer lifecycle?

Payment Services 61

Payment Services Customer Marketing eCommerce 61

Omnisend

JUNE 17, 2021

Attracting new customers is easy. Current customers stay consistent with orders. Over time, brand loyalty soars. But how do you pair them with an omnichannel approach to create a fantastic customer experience? But it’s not just about establishing a relationship with the customer. Why Offer a Subscription Service?

Subscription 78

Subscription Shipping Costs Customer Merchant Services 78

365 Retail

JULY 10, 2023

However, before we plunge into this shopping frenzy, let’s take a moment to reflect on the history of this commercial spectacle, its profound influence on consumer behaviour, and Amazon’s evolution. The event offers consumers a much-needed opportunity to maximise their spending power during this typically quiet retail period.

Merchant Services 56

Merchant Services Small Business Retail Payments Payment Services 56

RetailMinded

MARCH 10, 2022

Brand health includes customer loyalty, the consumer experience journey and customer connectivity. It is not simply a matter of digital vs. physical anymore but rather it’s about how a brand can leverage all avenues in which their business connects to customers to deliver that truly remarkable customer experience journey.

POS 98

POS eCommerce Payment Services Fulfillment 98

iVend

JULY 8, 2021

What I am hearing, and is supported by expert 3 rd party research, is a consistent pattern of four key priorities: in-store customer experience, knowledgeable staff, personalised loyalty programs and social media marketing. The in-store customer experience is that differentiation.

Customer Experience 98

Customer Experience Customer Social Media Retail 98

Ecommerce Platforms

MAY 22, 2023

An ecommerce website redesign project can be an expensive, sometimes complicated, and time-consuming process. Whether you’re just making basic changes to your site’s aesthetic, or adding new functionality to your store, there’s a lot to consider, from site trends to customer preferences.

eCommerce 132

eCommerce Web Design SEO Payment Services 132

ESW

OCTOBER 21, 2019

Increasing customer loyalty is a fairly standard marketing tactic. Having customers pay you to join your loyalty program isn’t. Costco’s entire revenue model is built around retail membership, The Hustle’s Zachary Crockett writes. At first, it was effectively an upfront payment on shipping costs.

Shipping Costs 87

Shipping Costs Customer Payments Payment Services 87

BigCommerce

AUGUST 17, 2018

In this guide, we’ll look at each of these parts in detail, and you’ll learn how to transform your existing physical store into an online shop—all while exploring various marketing strategies that keep customers coming back again and again. Determine your primary customers. Write custom page titles and meta descriptions.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Korona

MARCH 7, 2023

Table of contents POS gift cards benefits Challenges of using gift cards Leveraging data from POS gift card POS gift cards as a loyalty program How to secure gift card customer data Inventory with POS gift cards An Overview of Gift Cards and How They Benefit Retailers Gift cards have become essential tools for retailers looking to boost their sales.

POS 52

POS Gifts Payment Services Merchant Services 52

MagentoBrain

JUNE 8, 2023

By identifying a specific market or product category that is not well-served, you can create a unique selling proposition and attract a loyal customer base. You'll also need to create a strong brand identity and marketing strategy to differentiate yourself and attract customers. For example, t-shirts, mugs, or phone cases.

eCommerce 59

eCommerce Payment Services Beauty and Health Payments 59