Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.

Merchant Services 257

Merchant Services Payment Services Payments Point of Sale 257

Ecommerce Platforms

NOVEMBER 11, 2019

You can hardly get enough of it– feels like a rare commodity mostly where customers have wild options to consider. Even with a loyalty program in place, the competition is boundlessly growing. Superficially, boosting your sales roughly equates to widening the customer base. It's getting fiercer each day.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. Subscriptions work well if you provide products that customers need to reorder regularly. What is Recharge Payments?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Ecommerce Platforms

JUNE 14, 2018

If you've ever wondered whether or not you're leaving money on the table with your current payment gateway, the answer is probably yes. The world of online payments is rather cluttered and filled with complicated information that makes it difficult for you to understand which rates are best for your company. The Fee Management Engine.

Payment Services 135

Payment Services Merchant Services Payments PayPal 135

RTP blog

OCTOBER 30, 2017

These in-house financing offers can build sales and encourage customer loyalty. With financing available, customers may also purchase additional items. Consider what interest rates could work for your targeted customer base. Allowing customers to pay over a longer period can help make costlier purchases more manageable.

Payments 150

Payments Merchant Services Customer Banking 150

ESW

OCTOBER 2, 2023

Retailers and brands with DTC ecommerce channels often look to international markets to grow customer bases and revenue. However, this presents a unique set of challenges, particularly when it comes to global customer service. And yet customer service plays a pivotal role in shaping the success of a retail business.

Payment Services 154

Payment Services Customer Payments Omnichannel 154

Retail TouchPoints

MAY 18, 2021

In fact, Gartner predicts that by 2023, 75% of DTC businesses will have a subscription offering. However, taking advantage of this growing market isn’t easy, with higher churn rates making it difficult for brands to cover acquisition costs and scale revenues. So how can merchants get a piece of the pie? Build Awareness.

Subscription 150

Subscription Payments Merchant Services Shipping Costs 150

Optimizely

OCTOBER 22, 2020

Loyalty programs have come a long way since Betty Crocker first introduced its box top coupons in 1929, ushering in a new era of modern customer loyalty. Today, brands no longer have to be retail icons or superpowers to be able to launch loyalty programs. belong to at least one loyalty program, and a typical U.S.

Payments 367

Payments Customer Loyalty Customer Retention Outdoor 367

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 235

Payments Payment Services Customer Experience Social Media 235

Groove

JULY 2, 2019

When in doubt, try testing different messaging and assurances to see what performs best for your customers. Incorporating clear incentives in your eCommerce strategy can offer numerous benefits for your business. Free shipping is attractive to customers, which makes the offer a potential competitive advantage.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

Ecommerce Platforms

MARCH 14, 2022

The pandemic laid bare the problems with the conventional checkout process, and companies began looking at more efficient, and more hygienic, ways to process payments. However, other players have entered the market, and business owners are spoilt for choice. The 6 Best Mobile POS Systems For Businesses Going Into 2022.

POS 197

POS Payment Services Mobile Payments 197

Retail TouchPoints

JANUARY 25, 2024

Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? Enter passkeys.

Payment Services 258

Payment Services Cryptography Payments Improvements 258

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payments 65

Payments Payment Services Subscription Customer Loyalty 65

ESW

MARCH 20, 2024

Selling DTC perfume and fragrance is an effective way to delight current brand fans and also attract new customers by offering an accessible entry point to high-end or luxury brands. Creating Confused Customers The online shopping experience generally mirrors the in-store experience. Fragrance is also a growing industry.

Payment Services 78

Payment Services Payments Customer Loyalty Shipping 78

lateshipment

AUGUST 1, 2022

In the always-on retail environment, the convenience of a seamless experience is the key to winning more customers. The challenge for retailers is that they’re busier than ever merchandising products, processing payments, delivering orders and juggling a multitude of other daily tasks. Managing Orders. Managing Listings.

Customer Experience 147

Customer Experience Payment Services Customer Shipping Costs 147

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 263

Payment Services Retail POS Operations 263

lateshipment

FEBRUARY 14, 2020

Because it realizes that a poor delivery experience means a dissatisfied customer less inclined to purchase in the future. The time starting from when the retailer ships a package to when it is in the hands of the customer defines the customer’s post-purchase experience. The Post-Purchase Experience Gap.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

Kissmetrics

DECEMBER 8, 2020

Small businesses have also rushed to Live, creating events and classes to increase revenue. From here, you can bulk upload videos, crosspost to different pages, schedule posts, consolidate engagement, and monetize. Forty-five percent of the revenue from those ads goes to Facebook, while the remaining 55 percent goes to you.

Payments 273

Payments Subscription Events Mobile 273

BigCommerce

OCTOBER 2, 2017

BigCommerce customers not eligible at launch will automatically receive access as additional country support is added. Here is what you must have for Instagram Shopping to be available for you today: A US Instagram Business Profile with US-English language settings. If their fans and customers like it. Instagram by the Numbers.

Payments 378

Payments BigCommerce Merchant Services Beauty and Health 378

FastSpring

JULY 29, 2019

Naturally, this makes sense considering how an uptick in conversion rate usually signals that customers are actively purchasing on your site. However, there is another lesser-known metric that also deserves a lot of attention – payment card decline rates. How Does Payment Failure Affect Online Businesses?

Payment Services 63

Payment Services Payments Customer Loyalty Demo 63

365 Retail

OCTOBER 6, 2023

Brands like Amazon are already doing this, by recently introducing a second Prime Day for a last-minute boost in revenue. Debit cards remains the primary method of payment for Christmas purchases as 41% will be choosing to do so this way. How are consumers spending their money?

Food and Beverages 113

Food and Beverages Payments Travel Presentation 113

Ecommerce Platforms

JULY 21, 2021

Both Shift4Shop and Shopify boast a wide range of ecommerce features, providing merchants everything they need to start selling online and grow their businesses. From extensive product options, marketing and SEO tools, customer management features, and much more besides, both Shift4Shop and Shopify have lots to offer. Customization.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience (CX)” at the center of their growth and retention strategies. High customer anxiety before order delivery.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience” at the center of their growth and retention strategies. Unfortunately, for most eCommerce businesses, there is very little control over this part of the customer journey.

Improvements 130

Improvements Customer Shipping Costs Payment Services 130

GetElastic

DECEMBER 1, 2021

Prior to the emergence of the COVID-19 pandemic, we saw a shift in customer buying habits, as more and more shoppers were in search for convenience and preferred to complete their purchases online. This leaves brands incapable of keeping up with customer demands, which leads to high churn. Customizing precise subscription packages.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience. Free shipping leads to more orders.

Improvements 98

Improvements Payment Services POS Payments 98

MagentoBrain

MAY 4, 2023

At its core, a powerful reporting tool that enables users to create custom reports and dashboards that display real-time data from various sources, including sales, inventory, customer behavior, and marketing campaigns. It includes access to all of the platform's features, as well as dedicated support and custom data integrations.

Magento 52

Magento Payment Services Payments eCommerce 52

ESW

MAY 17, 2023

Brands in the consumer electronics space that consumerise B2B experiences not only grow business, but also increase customer loyalty, lifetime customer value and overall brand success. In contrast, corporate customers have different needs and processes.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Retail TouchPoints

DECEMBER 2, 2021

If this is successful, the attacker can hold the website for ransom, demanding payment (usually in the form of a cryptocurrency such as Bitcoin) from the site owners. The hacker threatens to maintain the attack until the ransom is paid so that the targeted site will have degraded availability to its customers or be unavailable altogether.

Payment Services 250

Payment Services eCommerce Payments Cryptocurrencies 250

lateshipment

NOVEMBER 8, 2023

Increasing the average order value directly boosts your store’s revenue, increases customer loyalty , and retention and reduces churn rate. How Does Average Order Value Influence Customer retention? Add gifting options Customers are shopping at your site often looking to buy gifts for their loved ones.

X-cart 130

X-cart Improvements eCommerce Shipping Costs 130

Ecommerce Platforms

JANUARY 12, 2023

Shopify is the perfect choice if you already have a thriving online store, and you want to start accepting payments in the physical world too. Not only do you get a robust environment for managing payments, but you’ll also be able to access a host of extra tools, like invoicing, marketing campaigns and more. Try Shopify POS.

POS 104

POS Payment Services Shipping Costs Payments 104

Ecommerce Platforms

JANUARY 12, 2023

Shopify is the perfect choice if you already have a thriving online store, and you want to start accepting payments in the physical world too. Not only do you get a robust environment for managing payments, but you’ll also be able to access a host of extra tools, like invoicing, marketing campaigns and more. Try Shopify POS.

POS 104

POS Payment Services Shipping Costs Payments 104

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. All these laws must be considered in your customer service, operations and fulfillment procedures or your program runs the risk of a costly lawsuit or state action.

Gifts 253

Gifts Payment Services Payments Multi-channel 253

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Try to find a subscription management platform that allows you to customize discounts on a product-by-product basis.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

lateshipment

AUGUST 17, 2023

Just like choosing what they want to buy, customers have been showing increasing involvement in sending it back (be it for any reason). This has made how returns are handled at e-commerce stores a huge differentiator when it comes to customers choosing brands. 92% of shoppers say they will buy again if the return process is easy.

Management 130

Management eCommerce Payment Services Merchant Services 130