RTP blog

JUNE 5, 2017

By Nicole Bryan, Sterling Payment Technologies Given the rise in reported data breaches and credit card fraud concerns, it should come as no surprise that the shift to EMV and mobile payments has some shoppers wary. Credit card security is on the rise, and merchants need to let consumers know they’re protected.

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Payment Services Merchant Services Payments Consumer 150

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

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Payment Services Cryptocurrencies Social Media Telecommunications 331

FastSpring

APRIL 23, 2024

FastSpring is an experienced merchant of record that provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Set up a demo or try it out for yourself. Set up a demo or try it out for yourself.

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Payment Services Merchant Services Payments Subscription 114

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Brick-and-mortar grocery customers choose their favorite stores largely based on proximity.

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Shipping Costs Payment Services Multi-channel Mobile Payments 318

RetailMinded

APRIL 7, 2022

This group of consumers are prepared to shop wherever best suits them in the moment and without preference as to the vehicle they use to find what they want. At the same time, Generation Z has been called the most critical consumer group until now, with a fundamentally different view of shopping and consumption than previous generations.

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Retail TouchPoints

SEPTEMBER 24, 2020

“Despite the pandemic, we know that consumers are looking to celebrate and capture the special holiday spirit, even if it looks a little different this year,” said Brad Weston, Party City CEO in a statement. “We Home delivery is free for orders of $35.

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Payment Services Mobile Payments eCommerce Operations 264

Retail TouchPoints

JUNE 15, 2020

These consumer sentiments, along with the need to protect the health of both shoppers and store associates, means retailers need to be stringent about enforcing social distancing and other safety measures as they reopen. In fact, displaying an abundance of caution will be required to bring many consumers back into physical stores.

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RetailMinded

OCTOBER 27, 2022

This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. This allows you to deliver a better impression to consumers.

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Payment Services Mobile Payments Retail Mobile 98

Retail TouchPoints

AUGUST 11, 2020

Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys. The third-party vendors will ship the products directly to the consumers’ homes.

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Shipping Costs Shipping Merchant Services eCommerce 246

RTP blog

SEPTEMBER 17, 2018

Up to 90% of consumers use their phone while shopping in stores and retailers are increasingly enhancing digital transformation strategies to take advantage of the new mobile-powered shopping era across every vertical, from department stores and supermarkets to hardware, sports and specialty retailing.

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Payment Services Retail Consumer Payments 150

Retail TouchPoints

DECEMBER 5, 2023

To understand the impact of this shift, it’s crucial to recognize the importance of Lunar New Year to Chinese consumers. Get culturally competent : Chinese shoppers are a world away from American consumers. Make sure you accept a variety of payment methods. However you can’t rely solely on WeChat Pay either.

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Food and Beverages Marketing Travel Retail 237

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

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Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

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Payment Services Consumer Retail Social Media 52

Retail TouchPoints

MARCH 30, 2022

2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. Brands quickly realized their sites and user experiences needed upgrades to address friction within the customer journey. The primary solution? Convenience. Creating a Seamless User Experience.

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Payment Services Social Media eCommerce Presentation 308

BigCommerce

DECEMBER 19, 2017

Consumers shop more and more across a variety of devices and channels. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. First, fraudsters likely see mid-sized merchants as having enough revenue and customer volume to make attacks worthwhile. Take digital commerce, for example.

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Merchant Services Presentation Payments Payment Services 337

RTP blog

SEPTEMBER 16, 2019

Once a card has been given, there is no way to promote, incentivize or measure consumer engagement. The mobile gift card platform Bitmo recently ran a campaign with Sephora that offered users a $5 promotional gift card redeemable at a local Sephora of their choice. Of those new customers, 56% went on to become repeat customers.

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Gifts Mobile Payments Retail Mobile 150

GetElastic

NOVEMBER 24, 2021

Customer experience is key to any online shopping scenario. Omnichannel Experience: Allow your customers to shop any way they choose. Your customer may start in a brick-and-mortar store window shopping for their next couch, but the transaction may occur on a tablet as they settle in for the night streaming their favorite show.

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Retail TouchPoints

JANUARY 26, 2022

Given the ongoing shift in consumer shopping preferences, many of these new businesses will be digital-first companies. A chargeback occurs when a customer disputes a transaction and their issuer (the bank that provided them with the card) reverses the transaction — essentially charging it back to the retailer. What is a Chargeback?

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Merchant Services Payment Services Payments Shipping Costs 269

365 Retail

JUNE 1, 2023

High street retailers have recently faced increasing competition from online outlets such as ASOS, Boohoo and Pretty Little Thing, forcing brick-and-mortar brands to innovate and diversify to maintain customer loyalty and satisfaction. The addition of functions such as mobile payments and app item collection services will only enhance this.

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365 Retail

JANUARY 12, 2024

According to the study on payment methods in retail carried out by the EHI Institute in Cologne/Germany, contactless payment by card and NFC are now considered the “new normal”. And mobile payment by smartphone is also picking up. This is also confirmed by current consumer surveys.

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Payment Services Mobile Payments Banking POS 62

RetailMinded

APRIL 3, 2024

In 2024, two critical factors will demand your attention: Consumer Privacy Rights Act (CPRA) and operational efficiency. Understanding CPRA The Privacy Right Act is there to, well–protect the privacy of your customers. But is it the Consumer Privacy Rights Act or California Privacy Rights Act?

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Payment Services Retail Mobile Payments Operations 52

Sailthru

JANUARY 13, 2020

During the holiday season’s record-breaking Cyber Weekend , consumers spent nearly $70 billion, mostly in brick-and-mortar stores. With the line between brick and click blurrier than ever, customer acquisition is crucial on every channel. This is particularly true for mobile payments platform Raise. over last year.

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Mobile Payments Mobile Channel Consumer 88

BigCommerce

MARCH 13, 2018

Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. Depending on who you want to believe, it’s estimated that since late-2014 more than 50% of all online purchases are made from mobile devices.

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Payment Services Mobile BigCommerce Mobile Payments 420

iVend

FEBRUARY 9, 2024

Getting shoppers to love your store is a sure-fire way to retail success – customer satisfaction, competitive advantage, scalability and business growth. Learn how we play Cupid, making customers love stores. Customers get the offers and products that they want, and the retailer increases their marketing ROI, sales and profits.

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Payment Services Payments Retail Mobile Payments 52

iVend

DECEMBER 11, 2023

As consumer demands continue to evolve, and competition is hotter than ever, retailers are embracing innovative solutions to stay ahead. Customers get the offers and products that they want, and the retailer increases their marketing ROI, sales and profits. For the world of retail technology, 2024 looks set to be an exciting year.

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Retail TouchPoints

NOVEMBER 3, 2020

Observe Your Consumers. Now is the time to use your observation skills to understand what your customers value the most when they shop in your store. Answering these questions (and others) can go a long way in helping you understand your customer needs. But if you don’t have contactless technology, don’t worry.

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Payment Services Mobile Payments Technology Mobile 196

RTP blog

MAY 6, 2019

By Jeff Winsper, Black Ink Technologies There’s a rising tide of online competition for independent dealers, but there are a few choices retailers/dealers can make to try and get, keep and grow their customer base. One of those techniques is called BOPIS — Buy online/pick up in-store.

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Merchant Services eCommerce Payment Services POS 150

RTP blog

APRIL 10, 2017

The store employs computer vision and sensor fusion to track customers as they go about the store and record items picked up by them. Well for one, the launch of the Eddystone beacon has removed the need for businesses to have a specific retail app in place in order to interact with consumers. As per the report, 1.6B

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Payment Services Retail Mobile Payments Mobile 150

365 Retail

AUGUST 8, 2023

(NASDAQ: PYPL) today announced that Tap to Pay on iPhone is now available for Zettle by PayPal customers. The new functionality, which is available to any Zettle by PayPal user in the UK with a compatible* iPhone, enables customers to use their iPhone to accept contactless payments in-person, without needing to purchase additional hardware.

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PayPal Merchant Services Small Business Retail Mobile Payments 52

365 Retail

JANUARY 4, 2024

Whether you’re a small boutique or a large chain, these insights will help you stay competitive and connect better with your customers. It’s not just about knowing who your customers are, but also understanding what they want, need, and expect from your brand. Customers now expect faster, even same-day delivery options.

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Payment Services Retail Supplies Mobile Payments 52

Kissmetrics

SEPTEMBER 4, 2020

There are many touchpoints along the customer journey. So, the way in which you accept payments matters for both you and the customer. Customer Experience. When shopping, customers want the entire experience to be quick and easy. The reason being, the longer your payment processor is down, the more sales you lose.

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Payment Services Merchant Services Payments eCommerce 269

Korona

OCTOBER 19, 2021

Your customer has just finished adding items to their cart, and they are happy with the purchase they are about to make. You take their credit card and insert it into your payment processor machine , but suddenly the screen displays a credit card declined code. Ask the customer to try the payment again.

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Payment Services Payments Merchant Services POS 52

Korona

OCTOBER 19, 2021

Your customer has just finished adding items to their cart, and they are happy with the purchase they are about to make. You take their credit card and insert it into your payment processor machine , but suddenly the screen displays a credit card declined code. Ask the customer to try the payment again.

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Payment Services Payments Merchant Services POS 52

Ecommerce Platforms

NOVEMBER 12, 2020

In the new age of mobile shopping, apps like Apple Pay and Google Pay give today’s consumers more freedom than ever before. Rather than having to carry your wallet, credit card, and debit card wherever you go, you can use your google pay app as your payment method. Key Features of Google Pay for Consumers.

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Merchant Services Payment Services Banking PayPal 104

365 Retail

JUNE 16, 2021

billion debit card payments last year. million consumers the previous year. million consumers mainly used cash for their day-to-day spending during 2020. Contactless payments accounted for 9.6 Supermarkets were the most popular place to use contactless in 2020, accounting for 41% of such payments. There were 15.8

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Mobile Payments Banking Mobile Consumer 52

RTP blog

MAY 12, 2017

For any business, the consumer has always been the end destination. The old model of commerce saw brands as manufacturers of products and retailers as the gatekeepers of what is commercially viable and appealing to consumers. In the new frontier, the consumer leads the way. How exactly is this happening?

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Payment Services Drop Ship Retail Shipping Costs 150

Ecommerce Platforms

MARCH 14, 2023

Built specifically for a few set industries, the integrated range of business management, marketing, payment acceptance and customer engagement solutions from Evercommerce help businesses in the service environment to increase retention and accelerate growth. Simplify billing, streamline daily business operations.

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Payment Services Payments Beauty and Health Electronics 104