Groove

FEBRUARY 18, 2022

There are many automation tools to choose from in the eCommerce space, but Klaviyo remains at the top of our list of recommendations for our mid-market and enterprise clients. In this blog, we’ll review how Klaviyo flows enable merchants to personalize their communications with customers and improve their overall marketing strategy.

Merchant Services 195

Merchant Services Shopping Carts eCommerce Shipping Costs 195

Kissmetrics

FEBRUARY 1, 2022

Research shows adding social proof to your site will rapidly improve customer trust and eventually increase your conversion rate. In fact, 97 percent of consumers look at reviews before making a purchase and 83 percent of people are more likely to trust a review instead of an ad. The shopping cart should be easy to find and edit.

Improvements 245

Improvements Live Chat SEO eCommerce 245

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. Limited adoption : While the popularity of digital wallets is on the rise, not all consumers have adopted this payment method yet.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

Retail TouchPoints

OCTOBER 4, 2023

As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the biggest vehicles for brands to connect with consumers. Consumers have so much choice, and brands more than ever need to show up in a way that’s relevant.” said Reduto.

Retail 292

Retail Consumer Shopping Carts Technology 292

Retail TouchPoints

DECEMBER 14, 2023

Yet what most retailers don’t realize is how significant the opportunity is in the post-purchase experience, and consumers and retail leaders have quite a different view of this part of the shopping journey. Here’s how to create relevant shopping experiences for today’s consumers: Understand your customers.

Customer Experience 276

Customer Experience Shopping Carts Presentation Social Media 276

Groove

MAY 20, 2020

There are a multitude of factors that contribute to a consumer's online purchase decision. In order to see an increase in your eCommerce conversion rate, start by improving the customer experience within your site. Improve site speed and page load time. Capture abandoned carts. Improve Site Speed and Page Load Time.

eCommerce 370

eCommerce Payment Services BigCommerce Mobile 370

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

Payment Services 264

Payment Services Shipping Costs Omnichannel Fulfillment 264

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. Are you unfamiliar with this term?

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Retail TouchPoints

JANUARY 31, 2022

Sharpening the search experience is particularly critical for home improvement retailers, with their hundreds of thousands of SKUs, multiple and widely varied product categories and shoppers whose knowledge about the intricacies of home improvement is often limited. That also helps us make good recommendations for their shopping cart.

Improvements 256

Improvements Shopping Carts Technology Consumer 256

Retail TouchPoints

AUGUST 25, 2022

While email marketing continues to be a consistent high-performing channel, it doesn’t mean messages can’t be improved for a greater chance of conversion. To make your automations more impactful, use workflow splits to send different messages based on their shopping cart total, purchase history or what they clicked on in the previous email.

Marketing 334

Marketing Shipping Costs Shopping Carts Channel 334

Groove

FEBRUARY 7, 2019

Abandoned carts occur when potential buyers add products to their shopping carts but do not complete their transactions. of carts contains items that remain unpurchased. Many factors contribute to cart abandonment, such as competitive pricing, uncertainty about store credibility and general forgetfulness.

Shipping Costs 210

Shipping Costs Shopping Carts Shipping Recommendation 210

Groove

NOVEMBER 17, 2020

Improve your email marketing strategy and exceed customer expectations with a tool that best fits your eCommerce needs. Though both are great for increasing efficiency and creating a positive customer experience, we recommend keeping your core needs in mind when making a decision. Our Recommendation. Klaviyo vs. Listrak.

BigCommerce 368

BigCommerce Social Media Customer Data Recommendation 368

GetElastic

JANUARY 10, 2023

Add to Cart buttons – they may be small, but no online retail store can do without them. Since these little, colorful clickables connect the product to the shopping cart, they are essential to the checkout process and ultimately, to your brand’s bottom line. Your add to cart button color should make it easy to consume.

eCommerce 148

eCommerce Shopping Carts Retail Accessories 148

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Give Back-to-School Shoppers Alternative Payment Options.

Payment Services 304

Payment Services eCommerce Payments Retail 304

UpSellIt

AUGUST 23, 2023

With ever-evolving technologies and shifting consumer behaviors, it’s crucial to implement effective targeting tactics to maximize your sales potential. Recommendations can appear on various parts of the website, such as the homepage, product pages, or shopping cart, to maximize exposure at the perfect moment.

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Groove

DECEMBER 3, 2020

eCommerce automation improves the accuracy and relevancy of messaging and helps businesses save time by reducing redundant tasks. Automated workflows allow eCommerce businesses to automatically push consumers through the buyer's journey based on every interaction they have within a site. Add additional items to their shopping cart?

X-cart 221

X-cart Customer Retention Shopping Carts eCommerce 221

Wiser

NOVEMBER 1, 2023

The product may be in their shopping cart, on their wish list, or viewed multiple times, yet the sale doesn’t reach completion. Customer Engagement: Remarketing can be used to engage customers throughout their buying journey, improving overall customer experience and loyalty.

Customer 146

Customer Customer Retention Shopping Carts Conversion Optimization 146

Smile.io

APRIL 30, 2024

It can be a game-changer for businesses also looking to improve their marketing ROI and increase customer retention rates. This may include visitors who abandoned their shopping carts, customers who made past purchases, and subscribers who clicked on certain links in your previous emails. What is email retargeting?

Customer 70

Customer Shopping Carts Shipping Costs Subscription 70

Retail TouchPoints

APRIL 6, 2022

Product pages are the one aspect of an ecommerce website that can make the difference between a shopper browsing and leaving, and a shopper that can’t help but click the “add to cart” button. Skyrocketing ecommerce adoption means that consumers today browse an endless number of websites.

Shopping Carts 299

Shopping Carts Social Media eCommerce Information 299

BigCommerce

MARCH 13, 2018

Obviously, consumers are nervous about credit card security so offering the many payment choices is a good idea. Would you recommend Apple Pay??. We are continuing to see more and more users using mobile and fewer bounces in our cart. Would you recommend Apple Pay? Would you recommend Apple Pay?

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Kissmetrics

DECEMBER 15, 2020

This tactic has been dubbed behavioral advertising , and while it offers marketers incredible insights into consumer habits, it can be problematic when used improperly. On the consumer side, they are useful for things like online shopping, where your cart information will be stored even if you exit your web browser.

eCommerce 320

eCommerce Information Improvements Reference 320

Groove

FEBRUARY 8, 2020

With different shopping cart platforms offering a variety of options across the board, how do you choose which checkout experience will convert more for your business? This blog offers recommendations from an emotional shopping approach. Establish consumer trust with visual cues like credentials, trust seals and badges.

eCommerce 293

eCommerce Merchant Services Shipping Costs Shopping Carts 293

Algopix

JULY 26, 2023

To effectively reach customers and drive sales, businesses need reliable and efficient website and shopping cart solutions. Furthermore, advancements in mobile technology have enabled consumers to make purchases on-the-go, further boosting eCommerce sales. What are Shopping Cart Solutions?

Shopping Carts 125

Shopping Carts Payment Services 3dcart eCommerce Platforms 125

lateshipment

SEPTEMBER 1, 2023

Consumers have more choices than ever when it comes to their shopping needs. Meaning, the customer experience (CX) has become a cornerstone of customers choosing brands to shop with and businesses need to go above and beyond to provide a positive delivery experience in order to keep customers coming back. That’s not all!

Customer Retention 130

Customer Retention Payments Payment Services eCommerce 130

Sailthru

MAY 16, 2019

Clearly this means that consumers are collectively over brick-and-mortar shopping, right? When Sailthru surveyed more than 2,000 American and British consumers , we found that most of them didn’t notice or care about the absence of stores like Sears, Toys”R”Us or House of Fraser. Mobile Payments.

Technology 68

Technology Improvements Payment Services Home Furnishings 68

Retail TouchPoints

JUNE 22, 2021

The pandemic forced consumers to shop more online, getting them more accustomed to an extremely convenient and cost-effective buying experience, which has helped form shopping habits that will stick around forever. But when they go to add it to their shopping cart and check out, the app crashes, ending their session.

eCommerce 243

eCommerce Mobile Online Retail Shopify 243

Smile.io

MARCH 21, 2023

Increasing customer loyalty: The same report states that 78% of consumers will become repeat buyers and recommend products to their friends and families if the company employs personalization. Dynamic Yield informs that the English football club improved its mobile homepage conversions by 40% thanks to mobile web customization.

eCommerce 68

eCommerce Shopping Carts Customer Loyalty Recommendation 68

Kissmetrics

SEPTEMBER 14, 2020

The best CRM software helps streamline, simplify, and improve your business processes to create better experiences for the one thing your business revolves around — your customers. Before you decide, it’s essential to consider what systems you want to streamline and improve. Doing so makes their experience better. Operational.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Retail TouchPoints

JULY 26, 2021

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. You can’t just repurpose your B2B website and add a shopping cart to turn it into a shopping platform. Web Design & Development. Fulfillment and Returns.

Payment Services 279

Payment Services Fulfillment Web Design B2B 279

BigCommerce

MARCH 15, 2018

As consumers gained immediate access to brand and product information, business sales cycles were thrown off. We also noticed the shopping cart was much better now. . We have been able to recover many more orders with the shopping cart abandonment feature. It’s not just about the online shopping experience for us.

B2B 344

B2B eCommerce BigCommerce Payment Services 344

lateshipment

AUGUST 13, 2020

This is an article by Jimmy Rodriguez, COO & Co-Founder at 3dcart, a leading shopping cart software. If your direct competitor offers a more flexible return policy, it’s worth considering how it can influence consumers when deciding whether to purchase from your store or theirs.

eCommerce 279

eCommerce Shipping Costs 3dcart Shipping 279

BigCommerce

APRIL 18, 2017

This is the time when you — unknown retailer — present risk to the consumer. There is a reason that 7 out of 10 shopping carts are abandoned. There are multiple ways to increase consumer trust with your product at checkout. There are multiple ways to increase consumer trust with your product at checkout.

Merchant Services 413

Merchant Services Payment Services Payments BigCommerce 413

Shopping Signals

SEPTEMBER 9, 2016

A common misconception is that you need to run A/B tests to effectively improve conversions on your website. Improving conversions can dramatically improve your bottom line. It’s typically much more time consuming and/or expensive to double your traffic than it is to double a low conversion rate. Speed matters.

Improvements 75

Improvements Live Chat eCommerce Shopping Carts 75

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Improved brand reputation. Creating personalized product recommendations.

B2B 146

B2B eCommerce Customer SEO 146

Optimizely

OCTOBER 29, 2020

Leverage Browsing History for Personalized Recommendations. Here’s a useful statistic: Forty-five percent of consumers are more likely to buy from a site that provides personalized recommendations. Shopping cart abandonment is a massive issue for eCommerce retailers, one that significantly impacts conversion rates.

Merchant Services 284

Merchant Services eCommerce Shipping Costs Shipping 284

Retail TouchPoints

JUNE 23, 2021

The pandemic forced consumers to shop more online, getting them more accustomed to an extremely convenient and cost-effective buying experience, which has helped form shopping habits that will stick around forever. But when they go to add it to their shopping cart and check out, the app crashes, ending their session.

eCommerce 147

eCommerce Mobile Online Retail Shopify 147

Sailthru

SEPTEMBER 17, 2019

As brands’ personalization prowess has evolved, so has consumers’ expectations. Consumers expect brands to provide consistency across every touchpoint, but only eight brands tie all their different channels together to create one cohesive experience. Luxury’s Continued Improvement. ” Scores reflect that.

Retail 74

Retail Shopping Carts Omnichannel Mobile 74