Retail TouchPoints

APRIL 11, 2024

In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. But while AI is already delivering big changes to retailers’ bottom lines, it hasn’t yet truly transformed the way consumers shop. That will happen this year.

Retail 283

Retail Mobile Consumer Operations 283

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 249

Mobile Payment Services Technology POS 249

Ecommerce Platforms

APRIL 4, 2022

The best POS system for small business is a simple, affordable, and reliable tool for managing sales and in-person transactions. A point-of-sale system empowers businesses to take payments from consumers in-store and track the movement of inventory. Today, we’re looking specifically at POS solutions for small businesses.

Small Business Retail 104

Small Business Retail POS Payment Services lightspeed 104

Ecommerce Platforms

FEBRUARY 9, 2023

During the Shopify’s Winter ‘23 Edition , we learned about the release of a product called Shopify POS Go. Now, Shopify has always provided a POS for free to all of its users (and you have the option to upgrade to a premium version), so what’s the big deal about Shopify POS Go? What is Shopify POS Go? Quite bit, actually.

POS 104

POS Shopify Merchant Services Channel 104

Retail TouchPoints

APRIL 5, 2023

Each store will continue to operate in its traditional retail capacity but also will empower associates to enhance the digital experience through the introduction of a new selling tool and mobile POS system. Our enterprise tech stack is consumer-centric,” said Scott Saeger, CIO of GNC in an interview with Retail TouchPoints.

Omnichannel 260

Omnichannel POS Mobile Operations 260

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

Payment Services 266

Payment Services Retail POS Operations 266

Retail TouchPoints

FEBRUARY 3, 2023

Performance footwear brand Cole Haan will deploy the Aptos ONE platform, beginning with the Aptos ONE POS. Our investment in Aptos ONE reflects our commitment to keeping pace with consumers’ evolving expectations. Cole Haan operates 90+ retail stores in the U.S.

Specialty Retailers 189

Specialty Retailers Point of Sale Department Stores POS 189

iVend

APRIL 17, 2023

So how does chatGPT play a role in omnichannel retail POS? For retailers who operate in dual language areas, or across multiple countries, chatGPT can be a very useful tool for then translating that content + into multiple different languages.

POS 96

POS Omnichannel Retail Social Media 96

Ecommerce Platforms

DECEMBER 20, 2019

Consumers want quick service, fast ordering, and equally speedy delivery. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. This is where Revel Systems POS comes into its own. . So let’s get going and dive into our Revel Systems POS review. Who's Revel POS?

POS 118

POS Payment Services Payments Point of Sale 118

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. The global cloud POS market is expected to reach $9 billion by 2026.

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POS Payment Services Point of Sale Payments 52

Retail TouchPoints

DECEMBER 20, 2023

Over three -plus years, I have had the honor of speaking with industry pros who have rich backgrounds in tech, marketing and advertising, operations, finance and so much more. The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels.

Retail 251

Retail Supplies Merchant Services Social Media 251

Mi9

JULY 5, 2023

The Aubuchon Company has previously implemented the Mi9 Retail Software Platform to support their Merchandising, Data Analytics, and Store Operations (Point of Sale). “Self-Checkout delivers numerous benefits for retailers, including increased efficiency, cost savings, improved accuracy, enhanced customer experiences, and increased store sales.

POS 52

POS eCommerce Point of Sale Fashion 52

Retail TouchPoints

DECEMBER 13, 2023

This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. The Square Go app, available for free for both consumers and businesses, is currently available in the U.S. for iOS devices.

Books 226

Books Merchant Services Payment Services Customer 226

Retail TouchPoints

MARCH 1, 2024

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We Barry noted that Best Buy’s wealth of first-party customer data gives it an advantage in its personalization efforts, particularly with its mobile app. “We

POS 274

POS Omnichannel Mobile Improvements 274

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Omnichannel 281

Omnichannel eCommerce POS Operations 281

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained. “We’re

POS 233

POS Merchant Services Supplies Improvements 233

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. In addition to Aptos, Crocs partnered closely with retail strategy company Sophelle on the deployment. “We

POS 147

POS Customer Payment Services Social Media 147

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Webinar 277

Webinar Consumer Payments Marketing 277

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. They also need to support a more mobile-enabled workforce that might need smaller, roller-cart type stations, rather than so much emphasis on fixed till cash wraps.

Sporting Goods 293

Sporting Goods Technology Omnichannel Operations 293

Retail TouchPoints

JUNE 29, 2020

and Canada, is rolling out its first-ever online store and mobile app for consumers within the delivery or pickup radius of its locations. Mobile capabilities include connection to the retailer’s loyalty program, the display of weekly flyers and acceptance of SNAP payments.

eCommerce Platforms 155

eCommerce Platforms eCommerce Payment Services POS 155

Retail TouchPoints

FEBRUARY 7, 2023

Retailers are finally starting to embrace AI in their core business operations — to boost efficiency by optimizing stock levels, for example, or combining supply chain availability with customer lifetime value to prioritize marketing offers. This is the first step toward a reimagining of the physical store.

Retail 267

Retail POS Apparel Department Stores 267

iVend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. From frictionless checkout to seamless ERP integrations, to built-in promotions, loyalty, and inventory management – a sophisticated Grocery POS offers everything a modern-day retailer needs to deliver convenience to their customers.

POS 52

POS Payment Services Point of Sale Leisure 52

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co. The retail industry is dynamic.

Sporting Goods 252

Sporting Goods Payment Services Retail Supplies 252

Korona

OCTOBER 22, 2022

However, the type of POS system you choose depends on the type of business you run, the size of the business, the number of customers and employees you have, and other factors. A POS system is essential to your day-to-day operations and can help keep everything from payment processing to inventory management running smoothly.

POS 40

POS Payment Services Merchant Services Small Business Retail 40

Korona

OCTOBER 22, 2022

However, the type of POS system you choose depends on the type of business you run, the size of the business, the number of customers and employees you have, and other factors. A POS system is essential to your day-to-day operations and can help keep everything from payment processing to inventory management running smoothly.

POS 40

POS Payment Services Merchant Services Small Business Retail 40

Retail TouchPoints

JUNE 28, 2023

“For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. All transaction elements and devices need to know about that product and about the consumer.”

Technology 269

Technology Consumer Mobile Operations 269

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. How FTD is Easing Digital Adoption for Florists.

Payment Services 265

Payment Services Small Business Retail Shopify Gifts 265

Korona

AUGUST 3, 2022

This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. You’ll also learn more about choosing the best POS software for your business. What is eCommerce POS integration? How can eCommerce POS integration help your retail business?

POS 52

POS eCommerce Point of Sale Payment Services 52

RTP blog

DECEMBER 30, 2019

And technology is one way to heighten security, both for FinTech companies and consumers. trillion biometrically secured transactions will take place annually via mobile devices. Mobile Payments On The Rise Already, 29% of American consumers would be content to pay with their smartphones all the time. Think about that.

Payment Services 195

Payment Services Merchant Services Cryptocurrencies Mobile Payments 195

Retail TouchPoints

JUNE 11, 2021

But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Consumers’ new shopping habits picked up during the pandemic show no sign of waning. Online : Consumers also love the convenience online shopping provides.

Payment Services 202

Payment Services Payments Retail Sporting Goods 202

Retail TouchPoints

AUGUST 22, 2023

Sephora operates with a customer-first mindset, and our goal is to provide an elevated shopping experience in all of the ways that our beauty community chooses to shop with us,” said Stefan Jensen, VP, Treasurer at Sephora in a statement. Associates will need to install the mobile Point of Sale App on their iPhones to use it.

Merchant Services 241

Merchant Services Payment Services Point of Sale Mobile 241

Retail TouchPoints

DECEMBER 15, 2022

Rise of omnichannel shopping habits: Not only are customers shopping online and offline, but they are also switching devices while shopping — moving from a mobile phone to a laptop to kiosks or more. Improved expectations from discerning consumers: Customers now expect a high level of shopping experience while they shop online.

Multi-channel 236

Multi-channel POS Customer Data Mobile 236

Korona

OCTOBER 6, 2021

A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. Therefore, choosing the right POS vendor is important as your Winery POS features should be able to help your winery business thrive. CUSTOMER RELATIONSHIP AND EVENT MANAGEMENT. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate.

Fulfillment 283

Fulfillment Vend Operations Technology 283

Korona

OCTOBER 6, 2021

A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. Therefore, choosing the right POS vendor is important as your Winery POS features should be able to help your winery business thrive. Wine POS Speed and Reliability. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

RetailMinded

APRIL 3, 2024

In 2024, two critical factors will demand your attention: Consumer Privacy Rights Act (CPRA) and operational efficiency. But is it the Consumer Privacy Rights Act or California Privacy Rights Act? It’s more a demonstration of commitment to consumers’ trust and privacy. Let’s take a look at why they are so important.

Payment Services 52

Payment Services Retail Mobile Payments Operations 52