Retail TouchPoints

OCTOBER 10, 2023

Despite global economic concerns, consumer spending has remained robust throughout 2023, and retailers are looking forward to a blockbuster Q4 full of holiday spending. eMarketer expects retail mobile commerce sales to account for 43.4% of total retail ecommerce sales in 2023. billion, up from $415.93

Mobile 235

Mobile Retail Social Media Payment Services 235

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. For instance, most consumers are willing to tip at restaurants for table service and food delivery.

Consumer 189

Consumer Payment Services Point of Sale POS 189

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. Retailers must provide compelling reasons for in-store visits, blending digital and physical experiences.

Retail 312

Retail Customer Loyalty Social Media POS 312

RetailMinded

SEPTEMBER 21, 2021

Did you know that point of sale systems date back to 1879 when the first one was invented by American shopkeeper James Ritty. Recent advancements include front end and back end responsibilities merging with ease, cloud based efforts supporting both in-store and online purchases, and mobile becoming increasingly popular to manage POS.

Point of Sale 98

Point of Sale POS Merchant Services Payment Services 98

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

Sporting Goods 236

Sporting Goods Payment Services Retail Supplies 236

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. This reduction in fraud liability can result in significant cost savings for retailers.

Merchant Services 268

Merchant Services Payment Services Payments Retail 268

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security.

Payment Services 250

Payment Services Retail POS Operations 250

Retail TouchPoints

MARCH 21, 2022

Sephora USA will deploy the FreedomPay solution in its 500 stores in the Americas as the beauty retailer continues to fortify its digital offerings both in-store and online. In 2019, the retailer introduced its first AI-powered digital mirror at the Sephora flagship location in Madrid.

Technology 215

Technology POS Mobile Point of Sale 215

Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

Payment Services 216

Payment Services Retail Point of Sale Supplies 216

Retail TouchPoints

AUGUST 22, 2023

retailer to offer Tap to Pay on iPhone, which allows associates to accept contactless payments using their iPhones without requiring a dedicated payments card reader or additional hardware. Associates will need to install the mobile Point of Sale App on their iPhones to use it. Sephora will be the first U.S.

Merchant Services 230

Merchant Services Payment Services Point of Sale Mobile 230

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 234

Mobile Payment Services Technology POS 234

Retail TouchPoints

FEBRUARY 7, 2023

The annual retail gathering brought a huge set of new companies and interesting perspectives that will shape the future of retail over the next three years. This remains a $50 million to $100 million opportunity for most $5B+ retailers in 2023, and too few non-grocers are pursuing it as a solution.

Retail 251

Retail POS Apparel Department Stores 251

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. Learn how it could enhance your retail business. The global market for mobile POS terminals was $36.07

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

NOVEMBER 10, 2023

For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place.

Retail 272

Retail Social Media Multi-channel Channel 272

Retail TouchPoints

FEBRUARY 3, 2023

The platform’s microservices-based design and open architecture can accommodate new tools and services, allowing retailers to quickly adapt to shifting customer and business demands. “In In recent years, what constitutes a great retail experience has changed dramatically,” said Ron Edwards, COO of Cole Haan in a statement.

Specialty Retailers 189

Specialty Retailers Point of Sale Department Stores POS 189

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4%

Food and Beverages 231

Food and Beverages Payment Services Retail Payments 231

365 Retail

JANUARY 4, 2023

Retention is a significant and worrying issue for retailers. According to recent reports, two-fifths of retail SMEs could go out of business this year because they can’t recruit store colleagues, while nearly all UK retailers have expressed concern over a shortage of new talent. Addressing two sides of the coin.

Mobile 71

Mobile Technology Retail Customer Experience 71

Retail TouchPoints

AUGUST 20, 2021

In the ecommerce realm, we’ve seen retail media networks emerge and accelerate. Jay Hutton , President and CEO, VSBLTY ; Maroun Ishac , Director of Business Development, Retail Solutions Division, Intel Corp. ; Retailers have created Retail Media Networks to compete with the Amazons, Facebooks and Googles,” Brown explained.

Retail 314

Retail Supplies Webinar Omnichannel 314

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. of retail sales coming from brick-and-mortar, and about 15% of retail sales coming from digital.

Webinar 261

Webinar Consumer Payments Marketing 261

GetElastic

MAY 14, 2020

But in-store shoppers get antsy too -- physical retailers lose nearly $40 billion in potential sales each year from patrons who won’t wait longer than five minutes in a checkout line. While consumers are arguably more tolerant of slow lines under present conditions, physical distancing poses more checkout challenges.

Mobile 113

Mobile Merchant Services Payment Services POS 113

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 220

Shipping Costs Improvements Live Chat Retail 220

RetailMinded

APRIL 7, 2022

After two decades, however, the millennial generation is beginning to slip into the annals of retail, a thing of the past, set to be replaced as the generation that preceded it. This group of consumers are prepared to shop wherever best suits them in the moment and without preference as to the vehicle they use to find what they want.

Consumer 98

Consumer Retail Omnichannel eCommerce 98

Retail TouchPoints

JUNE 8, 2020

shoppers and retailers during the pandemic, because the coronavirus can stay viable on many surfaces for hours or even days. Virtually all recent smartphones come with NFC built in, so you can use a mobile wallet to pay with your phone without ever touching a terminal. How can consumers stay safe while using contactless payments?

Payment Services 210

Payment Services Consumer Vend Point of Sale 210

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Here Are The Ten Emerging Retail Trends We Predict For 2022. Personalization in the data mining age.

Consumer 94

Consumer Retail Social Media Payment Services 94

365 Retail

FEBRUARY 1, 2024

This, however, is a different consumer. With such habits, the smallest friction in the purchase journey can leave a sour taste in the consumer’s mouth. SoftPoS or Software Point of Sale is a software solution that can turn almost any mobile device into a payment terminal. SoftPoS – What and why?

Payment Services 52

Payment Services Merchant Services Consumer Banking 52

Retail TouchPoints

DECEMBER 13, 2023

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. BNPL got a boost as consumers worldwide grappled with inflation, and experts identified multiple BNPL growth opportunities in August 2022. YoY and $2.5 billion more than last year, according to data from Adobe Analytics.

Merchant Services 242

Merchant Services Payment Services Mobile Payments Mobile 242

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 274

Sporting Goods Technology Omnichannel Operations 274

Retail TouchPoints

JUNE 28, 2023

It’s not just about what’s hot, it’s about what’s effective,” said Brent Hollowell, Chief Marketing Officer of Volumental , a fit tech company that provides shoe recommendations based on 3D foot scans, retail purchase data and AI. But retailers have to invest in things that will make them not just different, but better and more relevant.

Technology 251

Technology Consumer Mobile Operations 251

Wiser

APRIL 9, 2024

Initial Verification Upon warning of the potential issue, the Retail Sales Director employs a broader crowdsourced survey across suspect locations to validate the rising number of out-of-stock instances. This early detection is crucial, as it may indicate a larger execution problem brewing that could affect the brand’s bottom line.

Retail 78

Retail POS Point of Sale Management 78

Retail TouchPoints

MARCH 1, 2024

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We The retailer added paid membership tiers to its program in May 2023 , and Barry reported that the two-tiered My Best Buy programs had 7 million members at the end of FY2024.

POS 263

POS Omnichannel Mobile Improvements 263

BigCommerce

SEPTEMBER 14, 2018

Thinking of dipping your toes into the direct to consumer waters? Merchants who sell everything from razors to pet food to mattresses to meal kits have seen the writing on the retail wall. Today we’ll explore five essential elements your brand needs to know for going direct to consumer. Why brands are going direct to consumer.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

RTP blog

JUNE 5, 2017

By Nicole Bryan, Sterling Payment Technologies Given the rise in reported data breaches and credit card fraud concerns, it should come as no surprise that the shift to EMV and mobile payments has some shoppers wary. Credit card security is on the rise, and merchants need to let consumers know they’re protected.

Payment Services 150

Payment Services Merchant Services Payments Consumer 150

Retail TouchPoints

MAY 27, 2022

As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up to speed on every high-tech element blinking, beeping and buzzing in the latest washing machine or dryer — but it’s essential. The 10 stores where associates received the mobile-delivered training saw a 26.2%

Electronics 261

Electronics Consumer Electronics Games Point of Sale 261

Kissmetrics

JANUARY 6, 2021

Enter retail media networks. What is a Retail Media Network? With more and more people shopping online, retail media just makes sense. But what exactly is a retail media network? A retail media network is when retailers set up an advertising platform on their website, app, or other digital platforms within their network.

Retail 362

Retail eCommerce Banking Customer Data 362

RTP blog

SEPTEMBER 18, 2017

So you go to the retailer’s app or mobile site, scan the barcode and find the sweater in your size. This may sound futuristic, but this scenario is possible today largely because of the power and growing ubiquity of mobile. American consumers spend an average of five hours a day on their mobile devices.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Ecommerce Platforms

MAY 3, 2019

If I want to see my retail business flourish, I must be shrewd on how I handle mobile transactions. Well, AiPOS in partnership with StoreKit makes it possible via Divido, a global consumer financing solution. This strikes a balance between transparency and productivity for my retail business. No guesswork here!

Point of Sale 80

Point of Sale Merchant Services Payment Services Shipping Costs 80

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. There is, however, a huge opportunity for retailers that have the right offer, on the right product, at the right time.

Omnichannel 258

Omnichannel Merchant Services BigCommerce Payment Services 258