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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

“Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Alibaba.com’s mission had always been to help small businesses globally, something which is extremely meaningful to me and made it an easy choice following my time at PwC.”

Supplies 259
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Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate

Retail TouchPoints

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. For every trend, there is after all a countertrend.

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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands.

Consumer 312
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NYC Unveils Plan to Combat both Organized and Individual Retail Theft

Retail TouchPoints

To combat retail theft, NYC Mayor Eric Adams, alongside other city and state leaders, announced a comprehensive plan on May 17, 2023 that will bring together increased law enforcement efforts and enhanced social service programming and resources to prevent shoplifting across the city.

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UK Product Safety Reform Looms: How Online Retailers Are Preparing

365 Retail

The UK’s appetite for buying online is the highest in Europe, with more than a quarter of retail sales now made through the internet. The aim of the reform is to introduce steps which ensure that products bought online are as safe as those bought on the high street. What could the new legislation mean for online retailers?

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Ecommerce Trends: 147 Stats Revealing How Modern Customers Shop in 2017

BigCommerce

Conducting high-level research into who buys what, when and why, with regards to Americans shopping online, can be costly and time-consuming — which is why we’ve done it for you. However, despite how easy it is to launch a webstore, scaling an online business remains extremely difficult even for the most seasoned ecommerce expert.

eCommerce 420
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Exclusive eBay Q&A: ‘Mindful Spending Isn’t a Trend — It’s Here to Stay’

Retail TouchPoints

In pursuit of its goal of becoming the leading global marketplace for buyers and sellers, eBay has been introducing tech-fueled programs and activations designed to connect with consumers’ rapidly evolving needs. Retail TouchPoints (RTP): Due to COVID-19, U.S. What impacts has this had on eBay’s business? UK and Germany.