Retail TouchPoints

JANUARY 9, 2024

“Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Alibaba.com’s mission had always been to help small businesses globally, something which is extremely meaningful to me and made it an easy choice following my time at PwC.”

Supplies 269

Supplies Shipping Costs Small Business Retail Recommendation 269

Retail TouchPoints

JULY 27, 2020

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. For every trend, there is after all a countertrend.

Payment Services 203

Payment Services eCommerce Small Business Retail Retail 203

Korona

JANUARY 30, 2023

Despite persistent inflation and supply chain issues, there are significant bright spots in the retail industry. Total nationwide retail continues to rise each year, with 2022 reaching upwards of almost $5 trillion. Brick and mortar retail has shown impressive resilience over the past year.

Small Business Retail 59

Small Business Retail Payment Services Shipping Costs Retail 59

365 Retail

AUGUST 30, 2022

UK small businesses are navigating slowing sales growth, increasing payment waiting times and persistently soft jobs results, according to the latest data from Xero , the global small business platform. The Index is now showing a clear downward trend from the post-2020 recession high of 99 points set in October 2021.

Small Business Retail 107

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Retail TouchPoints

MARCH 20, 2024

Removing cookies will wreak havoc on marketers, as they won’t have access to third-party data that many companies rely on to target consumers with personalized ads. However, this is not the end of a personalized consumer experience; rather, it’s just the beginning. Conversational commerce.

Small Business Retail 268

Small Business Retail Recommendation Consumer Customer Data 268

Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Consumers spent $10.8 billion , a 15.1% increase over the same day last year. “At

Small Business Retail 179

Small Business Retail Mobile Travel Consumer 179

Smile.io

NOVEMBER 17, 2022

Small Business Saturday is November 26th and holiday sales are in full swing across retail stores and ecommerce sites. Black Friday and Cyber Monday may be the main stars of the upcoming retail events, but Small Business Saturday is becoming just as popular. Omnichannel = more options to make a purchase.

Small Business Retail 80

Small Business Retail Social Media Omnichannel Customer Loyalty 80

RetailMinded

FEBRUARY 20, 2023

The retail landscape has changed drastically over the past few years as businesses continue to ride the wake of a subsiding pandemic. Contactless shopping, delivery, and curbside pickup — once a public health necessity — have now turned into conveniences many consumers regularly expect. Nearly 80% of U.S.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. While the pandemic may have accelerated existing digital trends by several years, few could claim they were prepared for this. One in four consumers are shopping more with small brands.

Consumer 312

Consumer Shipping Costs Shipping Small Business Retail 312

Smile.io

OCTOBER 20, 2022

Just one viral TikTok can put a small business on the map. TikTok has incredible potential for small businesses to find organic growth due to the ease of creating content and reaching a wide base of users on the for you page. Here are engaging TikTok content ideas for small businesses.

Small Business Retail 69

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Retail TouchPoints

MAY 22, 2023

To combat retail theft, NYC Mayor Eric Adams, alongside other city and state leaders, announced a comprehensive plan on May 17, 2023 that will bring together increased law enforcement efforts and enhanced social service programming and resources to prevent shoplifting across the city.

Small Business Retail 279

Small Business Retail Retail Events Operations 279

Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. million , according to the National Retail Federation (NRF), compared to 186.4 Small Business Saturday was a Small Success.

Small Business Retail 279

Small Business Retail Retail Supplies Consumer 279

Retail TouchPoints

JUNE 14, 2023

Nearly every major retailer has embraced consumer demands for quick and easy delivery. The rise of delivery services has made it easier for consumers to get purchases more quickly and for retailers to offer these services more widely. If adopted, the retail delivery fee would go into effect Jan.

Small Business Retail 278

Small Business Retail Retail Shipping Costs Clothing 278

Retail TouchPoints

FEBRUARY 1, 2022

Following the New Year inundation of year-in-review happenings and trend predictions for the year to come, there is a lot to discuss. In conversations with retailers, technology partners and industry veterans in my network, several points have stood out. Consumer expectations have become even more demanding.

Small Business Retail 270

Small Business Retail Supplies Retail B2C 270

Retail TouchPoints

OCTOBER 11, 2021

A global pandemic, social unrest, the proliferation of “fake news” and political gridlock have led to an erosion of consumers’ faith in some of our country’s most revered institutions. Conversely, trust in large and small businesses has increased significantly since the pandemic.

Consumer 147

Consumer Small Business Retail Customer Definition 147

Retail TouchPoints

NOVEMBER 19, 2020

In pursuit of its goal of becoming the leading global marketplace for buyers and sellers, eBay has been introducing tech-fueled programs and activations designed to connect with consumers’ rapidly evolving needs. Retail TouchPoints (RTP): Due to COVID-19, U.S. What impacts has this had on eBay’s business? UK and Germany.

Small Business Retail 172

Small Business Retail Shipping Costs eCommerce Online Retail 172

BigCommerce

SEPTEMBER 12, 2017

Conducting high-level research into who buys what, when and why, with regards to Americans shopping online, can be costly and time-consuming — which is why we’ve done it for you. However, despite how easy it is to launch a webstore, scaling an online business remains extremely difficult even for the most seasoned ecommerce expert.

eCommerce 420

eCommerce Beauty and Health Social Media Customer 420

Kissmetrics

JUNE 11, 2021

Have you ever wanted a fast way to get the best deals in retail stores like Walmart, Home Depot, Target, and more? Whether you’re just looking to save some money or you’re into retail arbitrage, the ability to easily check product inventory from the comfort of your home is something many people only dreamed about. Pricing starts at $9.99/month.

eCommerce 335

eCommerce Consumer Merchant Services Small Business Retail 335

Retail TouchPoints

DECEMBER 2, 2022

In fact, a big part of their job these days is staying on top of what’s trending online. The world has changed quite a bit since 1937 when Economy Candy first opened, and as the third generation of Cohens to run the shop, the task of bringing this iconic neighborhood business into the digital age has fallen to Skye and Mitchell. “In

Social Media 287

Social Media Multi-channel WooCommerce eCommerce 287

Retail TouchPoints

AUGUST 22, 2023

Marketplaces have become go-to destinations for consumers to browse a vast breadth of products and brands. For many, it’s the first place they go to search for items related to a specific keyword, phrase or trend. consumers begin their product searches, according to Jungle Scout. But what are the keys to finding the right fit?

Small Business Retail 237

Small Business Retail Download Operations Fulfillment 237

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. that consumer spending fell by a record 16.4%

Payment Services 165

Payment Services Payments Small Business Retail Technology 165

Korona

SEPTEMBER 7, 2022

Managing a successful small business takes many aspects into account. In addition to knowing the basics of small business, you also need to know about financial management, human resource management, technology, inventory, and the laws and regulations pertaining to your business. Small businesses can do the same.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

Retail TouchPoints

JULY 18, 2022

The National Retail Federation (NRF) has named the five finalists for the title of America’s 2022 Retail Champion of the Year. The award , now in its sixth year, honors small retailers who make a mark on public policy debates affecting the retail industry.

Small Business Retail 286

Small Business Retail Retail Clothing Gifts 286

Korona

JANUARY 4, 2023

More and more businesses of all stripes are hiring more remote work, and some of that remote work is found internationally. This trend is no longer unique to enterprise companies. Small businesses can now easily find employees across the world for both part-time contract work and full-time positions. Improved ROI.

Payment Services 52

Payment Services Small Business Retail Payments POS 52

lateshipment

OCTOBER 30, 2020

Shipping carriers are already straining their capacity due to social distancing norms and supply-chain restrictions. Retailers, on the other hand, will need to put in efforts from their end to survive and have a good holiday season run. Expected consumer spending – Consumers in the United States are projected to spend $8.05

Shipping 243

Shipping Small Business Retail Marketing Retail 243

Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

Shipping Costs 252

Shipping Costs Shipping eCommerce Small Business Retail 252

Retail TouchPoints

JANUARY 11, 2021

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. Even with new vaccines potentially coming on the market in the months ahead, it’s likely the trends we’ve seen in 2020 will continue into 2021.

Small Business Retail 242

Small Business Retail Retail eCommerce Social Media 242

Retail TouchPoints

AUGUST 24, 2023

The newly named platform — Popshoplive, powered by CS — will allow creators to sell products directly to their followers via their own branded storefronts rather than referring them to brands and retailers. CommentSold has sold more than 147 million items from over 7,000 small to enterprise-sized retailers on its platform.

Drop Ship 237

Drop Ship Social Media Small Business Retail Fulfillment 237

Retail TouchPoints

MARCH 15, 2021

retail industry, as many consumers now solely rely on online shopping. Ecommerce sales increased by almost 20% in just the first three months of 2020 according to McKinsey, escalating ecommerce trends by the equivalent of 10 years. While retail ecommerce sales grew 27.6%

Small Business Retail 274

Small Business Retail Retail Technology Management 274

Retail TouchPoints

MARCH 9, 2021

As retailers shift more of their attention and dollars to digital content and community-building activities, livestreaming has moved into the spotlight. Through a survey of 475 consumers, Influence Central also found that only 19% of U.S. consumers have tuned into a livestreaming event.

Small Business Retail 306

Small Business Retail Marketing Retail Fashion 306

Retail TouchPoints

JULY 15, 2022

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world. Reflecting the growing?

Small Business Retail 268

Small Business Retail Social Media Retail Leisure 268

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Retail TouchPoints

OCTOBER 21, 2022

With those kind of numbers in play, it’s no surprise that competition in the space is fierce, and retail is a central battleground. Retail TouchPoints (RTP): The world of payments is actually a pretty exciting place right now — tell us how Venmo is capitalizing on all this momentum. million small businesses with profiles.

Payments 332

Payments Merchant Services Payment Services PayPal 332

365 Retail

DECEMBER 7, 2021

Starting a retail business can be challenging nowadays due to the amount of competition you face, especially in online sales. Read on to learn more in our guide to 7 trends you should try and tap into when starting a retail business today. Providing Customers with a Personalised Retail Experience.

Small Business Retail 52

Small Business Retail Drop Ship Shipping Costs Retail 52

Retail TouchPoints

MARCH 22, 2022

This platform, with its humble beginnings selling used books, has gone on to power the careers and fortunes of countless small businesses. Amazon’s innovations also have inspired some of the most game-changing new business models in retail, adopted by Target , Walmart and Macy’s to name just a few.

Small Business Retail 298

Small Business Retail Retail Shopify eCommerce 298

Retail TouchPoints

NOVEMBER 29, 2023

They were core destinations for all things retail; where families spent hours on a free Saturday and where teens, hungry for independence, spent many Friday nights to build their social clout. However, that doesn’t mean consumers don’t want to go to malls. I have one [mall] by me that used to mainly be apparel retailers.

Small Business Retail 271

Small Business Retail Omnichannel Consumer Retail 271

Retail TouchPoints

FEBRUARY 11, 2022

consumers tune in to the big game. consumers plan to celebrate Valentine’s Day in 2022, up from 52% in 2021. Not all of that spending will go to product purchases at retail — 41% of survey respondents said they would “love to receive the gift of experiences,” up from 36% in 2021. Check out Retail TouchPoints ’ upcoming Feb.

Food and Beverages 264

Food and Beverages Games Small Business Retail Department Stores 264