Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 241

Shipping Costs Improvements Live Chat Retail 241

Retail TouchPoints

JANUARY 11, 2023

Now, foot traffic is still relevant, but brands also have to worry about growing their social presence, having social shops to make purchasing quick and easy, livestream shopping, oh and making sure this all connects back to their website/online store and that they are collecting data to improve future customer experiences.

Social Media 276

Social Media Multi-channel Customer Loyalty Shopify 276

Retail TouchPoints

JANUARY 27, 2021

According to Bazaarvoice, 81% of consumers planned to purchase holiday gifts this year, with 61% stating they would spend the same as last year. Each platform offers a range of functionality that can be used to drive up sales via optimized customer experiences and create new marketing opportunities.

Retail 279

Retail Social Media Channel Multichannel 279

Optimizely

SEPTEMBER 11, 2018

Have you ever actually asked your customers what they think of your B2C brand? If not, you’re missing out on key data points. While it’s vital to collect and analyze customer data across channels and devices, it isn’t enough to track email opens, social media likes, and website visits alone.

Customer 250

Customer B2C Social Media Improvements 250

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Read how our analytics system helps retailers with personalization.

POS 98

POS Payment Services Payments Omnichannel 98

Optimizely

JUNE 10, 2020

Once enrolled in their Beauty Insider Program you get points for every purchase and points can be redeemed for different gifts (and recently, they introduced the ability to use points for savings on your purchase). Sephora frequently swaps out their rewards gifts, giving you something to look forward to every time you shop.

Customer Loyalty 195

Customer Loyalty eCommerce X-cart Outdoor 195

Retail TouchPoints

DECEMBER 30, 2021

Once they’re in, they can make purchases with the victim’s stored payment data and rewards points, including items for resale and gift cards they can convert to cryptocurrency to fund other illegal activities. Screen every order, even those from returning customers. Don’t rely on 2FA to stop fraud.

Merchant Services 287

Merchant Services Customer Payment Services Social Media 287

lateshipment

NOVEMBER 26, 2023

It covers impulse buyers — who make unplanned purchases motivated by emotional triggers such as peer pressure or “FOMO” from the holiday trends, gift givers — who are purchasing products for others, early bird or last-minute shoppers, and shoppers of different demographics (age, gender, spend threshold, etc). Benefits of real-time tracking 3.3:

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Smile.io

NOVEMBER 29, 2023

Exclusive free products as tier welcome gifts  While it is a transactional reward, free products still work exceptionally well in luxury industries. Diamond tier members are gifted a care package of a branded hoodie, crewneck, beanie, trucker hat, and colorful socks, as well as their choice of one free clothing item.

Gifts 53

Gifts Customer Retention Events Customer Loyalty 53

Sailthru

JUNE 1, 2023

A cosmetics brand can ask shoppers to vote for their favorite fall hues to produce on-trend holiday gift sets. 3 Interactive Experiences We Love Sailthru and our sister brand, Cheetah Digital by Marigold, have been working with our clients to design customized experiences that help fuel engagement and build brand equity.

Travel 78

Travel Customer Retention Demo Recommendation 78

Retail TouchPoints

SEPTEMBER 28, 2020

In its release on seasonal hires, Walmart cited internal customer data showing that “ 87% of customers who shopped Walmart over the past six months say they plan to seek out deals and great prices earlier this year to better prepare for the holiday season, with one in three customers planning to start their holiday shopping before early November.”.

Fulfillment 306

Fulfillment Department Stores Shipping Costs eCommerce 306

Dynamic Action

AUGUST 11, 2023

With access to insights from visual merchandising tools, on-demand reports, accessible metrics and customer data insights, you will be equipped with the tools to build a visual and personalized “trading opportunity calendar.” With recommended actions, moments that matter to your customer become clear much more quickly.

Customer 62

Customer Customer Data Recommendation Demo 62

Liveintent

NOVEMBER 17, 2020

Devote a little space in your newsletter to put your own promotions in front of your most engaged audience—your customers. You can build audience segments based on customer behavior and interests, and target repeat readers and engaged users who are most likely to convert. We’re not done with that first-party data just yet.

Marketing 71

Marketing eCommerce Subscription Gifts 71

iVend

MAY 11, 2022

Promotions offer customers extra value – essentially either in the form of a lower price, or by getting more goods for the same price. . Used by retailers across all segments, there are multiple promotion types, which deliver a range of benefits in sales, customer experience, loyalty and market share.

Retail 52

Retail POS Technology Customer Data 52

Kissmetrics

APRIL 20, 2021

More importantly, the convenience means more customers will flock to retailers who offer it as an option. BOPUS Provides a Better Customer Experience. BOPUS enables consumers to buy online, which means a more convenient shopping experience. This makes their products ideal for gift-giving.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

RTP blog

APRIL 16, 2018

There are more ways to segment the data, of course. In each case, you can use your data to fine-tune your email campaigns to reach proven gift buyers before holidays, send new-product launch day information to your “have to have it first” customers, and so on.

Shipping Costs 150

Shipping Costs Merchant Services Customer eCommerce 150

Smile.io

AUGUST 30, 2023

” With a brand focused on simplicity, it’s only natural that its customer experience is just as seamless. Layering ecommerce apps for a glowing customer experience With nearly 150K Instagram followers , Dr. Sam’s has built a strong community of customers who value the no-nonsense approach to skin.

eCommerce 53

eCommerce Merchant Services Payments Subscription 53

Retail TouchPoints

NOVEMBER 1, 2023

There’s one specifically just about personalization; we talk about how you can monetize customer data, mainly through relationships with CPGs; and retail media, which are all part of the same thing. Members get a gift [at regular intervals], something that is a locally produced product that that store wants to give you.

Books 281

Books Omnichannel Payments Mobile 281

Sailthru

AUGUST 13, 2018

You know, just in case they were thinking of buying a gift. Customer data helps you provide the best customer experience to turn a browser into a buyer. Segment Gift Givers. For jewelry customers, those purchases are just as likely to be for someone else. Long-Tail Nurture. Think of the occasion.

Jewelry 60

Jewelry Gifts Recommendation Live Chat 60

Sailthru

AUGUST 13, 2018

You know, just in case they were thinking of buying a gift. Customer data helps you provide the best customer experience to turn a browser into a buyer. Segment Gift Givers. For jewelry customers, those purchases are just as likely to be for someone else. Long-Tail Nurture. Think of the occasion.

Jewelry 60

Jewelry Gifts Recommendation Live Chat 60

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. In order to build customer loyalty, personalization is now the best way to meet most people’s expectations. Retail and Gift Shop Sales.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

AUGUST 3, 2022

Integrating your POS and eCommerce site means having a holistic view of your customers and business. Inventory, orders, gift cards, metrics, sync up, giving your customers a seamless omnichannel shopping experience and your team a complete overview of your sales performance and customer journey.

POS 52

POS eCommerce Point of Sale Payment Services 52

Korona

OCTOBER 4, 2022

Customer-facing display to improve customers checkouts. In-depth customer relationship management and reporting. Gift cards and mobile loyalty program. Customer Facing Display To Improve Customers Checkouts. Among these features are customer-facing terminals. Table of contents.

POS 52

POS Payment Services Merchant Services Point of Sale 52

BigCommerce

JULY 30, 2018

What that told us is that people are comfortable with using Prime to buy their shampoo, for example, and then going back five hours later because they forgot shoes for their daughter, and then going back again six hours later to buy a gift for someone. Data’s Starring Role in Ecommerce. Each time they’re in and out quickly.

eCommerce 258

eCommerce X-cart Social Media Arts 258

Korona

OCTOBER 6, 2021

It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. In order to build customer loyalty, personalization is now the best way to meet most people’s expectations. Retail and Gift Shop Sales.

POS 52

POS Payment Services Point of Sale Events 52

Omnisend

APRIL 25, 2021

A few months ago when searching for a unique gift for her book-loving brother, Sue stumbled upon a bookworm’s dream. She found the perfect gift, and the product met her expectations. Chances are likely that Sue will return to the site when in need of a book-themed gift again.

Shipping Costs 78

Shipping Costs Retail Recommendation Gifts 78

Smile.io

MARCH 20, 2024

Customers will only be motivated to earn points if the rewards are incentivizing. It’s best practice to offer rewards such as: Fixed or percentage discounts Free products Free shipping Gift cards Flexible points systems are an important tool for ecommerce brands from a brand-building and financial perspective.   Smile.io

Shipping Costs 76

Shipping Costs Shopify Customer Loyalty Merchant Services 76

Sailthru

FEBRUARY 5, 2020

In many cases, poor customer data management will be the catalyst. We all know that customer data is crucial for personalization, especially in the earliest stages of the customer journey as you’re still establishing that relationship. Give Customer Data an Abandoned Cart Approach Like Adidas.

Customer Data 97

Customer Data Customer Multi-channel Mobile Payments 97

Wiser

JUNE 23, 2020

Restaurants like Chipotle, Panera, and Blaze Pizza brought quality ingredients, tech-enabled customer experiences, and hip marketing to the dining public. Launching a loyalty program is powerful because it gives your top customers a reason to keep coming back. The undisputed master of successful loyalty programs is Starbucks.

Payment Services 78

Payment Services Mobile Payments Channel Marketing 78

Ecommerce Platforms

APRIL 30, 2020

It automatically syncs customer data so you can follow up at the right time with personalized shopping and product recommendations. Your customer data with Shopify syncs with Campaign Monitor so you can easily segment your list and build automations that send personalized emails. Omnisend offers four pricing plans.

Shopify 206

Shopify Marketing Payment Services eCommerce 206

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 144

Consumer Payment Services Fulfillment Multi-channel 144

Steve Dennis

SEPTEMBER 20, 2018

First, an engaging rewards program is a foundational element for gathering data and leveraging customer insight. Second, programs that have what amounts to a cash-back feature—as many do when they rely on gift cards as primary redemption vehicles—can often provide discounts more cost effectively than one-size-fits-all promotions.

Workshop 88

Workshop Books Mobile Gifts 88

Korona

MARCH 22, 2022

While the number of online stores has increased in recent years, some companies founded exclusively online, such as Warby Parker and Allbirds, have now also decided to go down the brick-and-mortar route to better meet consumer demands and provide a more engaging customer experience. Customize Your Customer Experience.

Payment Services 52

Payment Services Retail POS Payments 52

Korona

MARCH 22, 2022

While the number of online stores has increased in recent years, some companies founded exclusively online, such as Warby Parker and Allbirds, have now also decided to go down the brick-and-mortar route to better meet consumer demands and provide a more engaging customer experience. Post-purchase experience.

Payment Services 52

Payment Services Retail POS Payments 52

Omnisend

APRIL 26, 2021

Use Marketing Automation to Create a Personalized Customer Experience. The key to personalization is the effective use of customer data. Other popular automated workflows include: Welcome series to onboard new subscribers with relevant information and welcome gifts. April & Oak’s welcome series and incentive.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Retail TouchPoints

NOVEMBER 6, 2023

64% of shoppers usually first visit a brand’s online store when they’re looking for gifts and goods. It’s clear that the experience customers encounter online will influence whether they head to the brand’s store or find products elsewhere.

Omnichannel 308

Omnichannel Social Media Channel Mobile 308

Korona

JUNE 23, 2022

The best ticketing system is the one that improves your customer experience, drives sales, offers insight into your performance, streamlines operations, and, in the end, supports your efforts to scale your business. Reporting tools and customer data: The first stage of improvement is knowing what needs improvement.

Merchant Services 52

Merchant Services Payment Services POS Events 52