365 Retail

JANUARY 18, 2024

The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. The data foundation is behind the wall, and all the marketing and analytics tools get power from the foundation. Customer data should always be two things: reliable and repeatable.

Customer Data 63

Customer Data Customer Multi-channel Events 63

Retail TouchPoints

MARCH 8, 2021

RTP: In your own immersive experience study , consumers said the real value of technology is as an enabler to better customer service as opposed to replacing human service. How should brands be using technology to improve customer service while also elevating human connection?

Customer Data 264

Customer Data Customer White Paper Technology 264

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. This ensures the automatic synchronization of an optimized product catalog across all channels and systems.

B2B 256

B2B eCommerce BigCommerce Omnichannel 256

RetailMinded

NOVEMBER 23, 2022

As a retailer, you likely already have a wealth of customer data. This data can include customer contact information, purchase history, and demographic information. In addition, analyzing customer data can help you to identify trends and anticipate future demand.

Customer Data 52

Customer Data Cryptography Customer Retail 52

Ecommerce Platforms

MARCH 24, 2022

The best POS system for coffee shops is a convenient solution for managing transactions, customer data, and inventory tracking in one place. Picking the Best POS System: Table of Contents. 7 POS System Software for Coffe Shops and Cafes in 2022. Shopify POS. Go to the top. Go to the top. Further reading ??.

POS 104

POS lightspeed Payment Services Shopify 104

Retail TouchPoints

FEBRUARY 15, 2023

Current customer Albertsons Cos. We created the Ai.Retail platform several years ago [to offer retailers] a repository of capabilities that teams could quickly pull off the shelf as they’re figuring out what to do with all their data,” said Jill Standish, Global Retail Lead at Accenture in an interview with Retail TouchPoints.

Merchant Services 288

Merchant Services Supplies Retail Customer Data 288

Retail TouchPoints

APRIL 17, 2024

How Gen AI Can Solve for User Intent as Third-Party Cookies Phase Out Solutions engineers and developers are at the forefront, crafting proof of concepts that blend gen AI with existing systems. Consider the application in ecommerce where gen AI-powered chatbots redefine customer interactions.

Social Media 305

Social Media B2C B2B Customer Data 305

Retail TouchPoints

JANUARY 30, 2024

The role of such a committee — consisting of individuals from different departments and backgrounds — extends from supply chain management to customer interaction. An AI committee can actively oversee the ethical deployment of AI in areas like personalized shopping experiences and customer data usage.

Retail 339

Retail Customer Experience Technology Customer Data 339

Retail TouchPoints

MARCH 5, 2024

First-party customer data. The most important component of building an RMN is first-party data — a dataset of all your customers’ shopping habits and preferences. The first step on the path to building your own RMN is to establish mature systems for collecting, segmenting and utilizing your data.

Retail 264

Retail Customer Data Channel Arts 264

Pivotree Blog

SEPTEMBER 28, 2023

Hosted by Stibo Systems , experts in Master Data Management, the webinar will include MDM experts, including: Simon Tuson, Product Manager, Innovation in MDM, Stibo Systems and Richard Mackay , Solution Architect, Pivotree. About Stibo Stibo Systems is the global leader in multi domain Master Data Management (MDM) solutions.

Management 52

Management Webinar Multi-channel Supplies 52

365 Retail

MAY 15, 2024

The Role of IT in Enhancing Checkout Systems In today’s retail environment, the efficiency and reliability of checkout systems are paramount. IT departments play a critical role in enhancing these systems, ensuring they meet the demands of both the business and its customers.

Payment Services 52

Payment Services Operations POS Retail 52

Korona

AUGUST 3, 2022

In a short time, the eCommerce website has gone from being an optional add-on to the central element of any retail system. . By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. Improve the customer shopping experience.

POS 52

POS eCommerce Point of Sale Payment Services 52

Korona

JUNE 23, 2022

However, finding the best online ticketing system to meet your needs is not a trivial matter. While a non-profit performing arts center might need more advanced features for collecting and managing donations, for instance, a zoo or water park might be more focused on a powerful membership and CRM system. Read on to find out more. .

Merchant Services 52

Merchant Services Payment Services POS Events 52

Retail TouchPoints

OCTOBER 25, 2023

Not only is it tougher to provide stellar customer service when associates are responsible for multiple tasks, but fewer workers overall means the employee experience (EX) also suffers. When they’re asked to check on inventory, check out customers or look for products, they ask ‘Why can’t I do this on my phone?’

Multi-channel 317

Multi-channel Customer Experience Mobile Improvements 317

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

When trying to keep your business afloat during a pandemic, customer data safety may be the last thing on your mind. And it’s far from the last thing on your shoppers’ minds – 79% of customers worry about their data security and privacy issues. 7% loss of customers. 65% loss in trust.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Groove

DECEMBER 18, 2023

The complexity of their product range meant that each customer's choice – from size to style – could significantly alter the product's price. As a customer navigates through various options and variants, the system intelligently calculates and presents the correct price, ensuring transparency and accuracy in real-time.

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

Retail TouchPoints

NOVEMBER 14, 2022

With AI solutions integrated into the workplace, retailers can enjoy the benefits of increased workforce productivity and reduced operational costs while also enabling employees to focus on delivering a superior customer experience. This can help improve customer loyalty and help you stand out from competitors.

Customer Loyalty 353

Customer Loyalty Operations Improvements Customer Experience 353

Retail TouchPoints

JANUARY 25, 2023

Enter the Payment Card Industry Data Security Standard (PCI DSS): the gold standard of compliance for all businesses that store, transmit and process cardholder data, intended to improve the security of sensitive user data. Terry Olaes is Director of North America systems engineering at Skybox Security.

Merchant Services 353

Merchant Services Payment Services Mobile Payments Customer Data 353

Retail TouchPoints

AUGUST 10, 2022

And with integrated network cards , managers can benefit from enhanced connectivity and improved cybersecurity while integrating with disaster avoidance software and other connected devices. Remote monitoring and predictive analytics : Advancements in connectivity have increased expectations for secure, real-time access to retail system data.

Small Business Retail 298

Small Business Retail Retail Telecommunications Events 298

Retail TouchPoints

JUNE 2, 2021

The most immediate concern when managing both website architecture and new shopping habits is making sure customers can still get what they need with minimal friction, and GNC leveraged its partnership with Verint to ensure that its ecommerce experience was as smooth as possible despite the turbulent times.

Fulfillment 298

Fulfillment Customer Experience Improvements Operations 298

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Digital Transformation Required Building Trust In Burton’s Data. Store Associates Gain Access To Up-To-Date Data.

Omnichannel 297

Omnichannel eCommerce POS Operations 297

RetailMinded

MAY 17, 2024

Managed IT services improve how well a business runs, making customers happier and, ultimately, increasing sales. This service includes helpdesk support to resolve ongoing technical issues, thereby keeping IT systems efficient and secure, a necessity for modern businesses, particularly in retail.

Management 52

Management Retail Operations Customer Experience 52

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Here are five revolutionary improvements that a new POS system can bring to a retail store. Customer experience.

POS 54

POS Payment Services Retail Point of Sale 54

Retail TouchPoints

DECEMBER 15, 2022

Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave. In the current scenario, what customers expect from brands is often changing in a dynamic manner.

Multi-channel 244

Multi-channel POS Customer Data Mobile 244

Algopix

DECEMBER 2, 2020

AI advancements in retail catalog optimization are here to help by eliminating human error and improving the usability of customer data. These goals ultimately allow your company to provide better customer experiences, generate more sales with improved margins, and raise customer loyalty.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Retail TouchPoints

JULY 14, 2023

It’s still early days, but AI advancements have the potential to fundamentally change ecommerce operations by drastically improving order fulfillment practices and bridging the ever-significant personalization gap forming between the online and offline realms. This allows businesses to respond quickly and effectively to the customer.

eCommerce 236

eCommerce Order Fulfillment Fulfillment Multi-channel 236

Retail TouchPoints

NOVEMBER 9, 2023

With the increase of digital warfare, geopolitical cyberattacks are not only jeopardizing sensitive customer data but also eroding trust in online shopping globally. The Rise of Artificial Intelligence AI, the crown jewel of tech advancement, now wields human-like prowess atop a sea of data.

Retail 301

Retail BigCommerce eCommerce Platforms eCommerce 301

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Here are five revolutionary improvements that a new POS system can bring to a retail store. Customer experience.

POS 48

POS Payment Services Retail Point of Sale 48

Retail TouchPoints

JULY 10, 2023

Retailers have a vast amount of data about customer shopping behavior and purchase history. Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past.

Merchant Services 278

Merchant Services Shipping Costs Retail Social Media 278

365 Retail

MAY 8, 2024

Enhancements to the customer digital experience are central to this investment. New features aimed at hyper-personalisation, improved product discoverability, and refreshed website and app designs are in development. All of us at XCM are very ambitious and motivated to make this new partnership all it can be.”

Customer Experience 63

Customer Experience Customer Arts Customer Data 63

RetailMinded

MARCH 16, 2024

By analyzing sales data patterns, AI forecasts demand with precision, ensuring shelves are stocked with just the right amount of product. Implementing AI into your inventory system means smarter purchasing decisions and improved turnover rates.

Retail 98

Retail Point of Sale Operations Technology 98

365 Retail

FEBRUARY 1, 2024

PoS systems are becoming essential for managing everyday commercial operations, from simple payment processing to inventory management and sales analytics in retail companies. In this article, we’ll dive into the main benefits PoS systems can bring and must-have features you should incorporate into your custom PoS software.

POS 52

POS Merchant Services Payment Services Customer 52

Retalon

APRIL 26, 2024

A Milestone in Customer Data Security [TORONTO, March 24, 2024] — Retalon, an award-winning provider of predictive analytics and AI solutions for the retail industry, is proud to announce that it has successfully achieved SOC 2 Type II compliance. For more information, visit www.retalon.com

Customer Data 41

Customer Data Supplies Operations Improvements 41

Retail TouchPoints

MAY 3, 2023

As we all know, in marketing, the main goal is to know the customer. “By By understanding what customers value accurately, we can recommend products that match individual needs, improve our stores, and use customer data to support manufacturers’ product development and promotion activities,” said Mr. Kobayashi of Lawson.

POS 266

POS Customer Experience Customer Technology 266

Retail TouchPoints

NOVEMBER 18, 2021

Nine out of ten US consumers say they will abandon a retailer’s website if it is too slow ( Retail Systems Research (RSR ). The six qualities of a real-time retailer include: The ability to offer an authentic personalized service, based on consistent customer data across all points of contact. Embrace the Need for Speed .

Shipping Costs 261

Shipping Costs Retail Omnichannel Supplies 261