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How to Start a Subscription Business that Works

Ecommerce Platforms

From Birchbox to Dollar Shave Club, and Kiwi Crate to Netflix, we seem to live in a world of subscriptions, whether it be for software, movies, clothing, food, or whatever else you don't mind paying for with a monthly subscription. There's a reason so many subscription-based business models seem to be popping up.

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How to Meet and Exceed Amazon-Driven Customer Expectations 

ESW

What the Customers Say Not only do Amazon shoppers report high satisfaction with their experiences, but customer feedback for other retail sites suffers as a result. But since customers demand choice, global brands need the right partners with the expertise to broaden the product catalogue.

eCommerce 139
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Top 5 Data Security and Privacy Best Practices in B2B SaaS

365 Retail

This means that business owners must always ensure that their customer data is secure around the clock. However, while most SaaS companies understand the risks brought about by data breaches and identity theft, there is still another challenge. It increases customer trust and hence can increase your customer retention rate.

B2B 52
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#RSP22: Expert Advice on Achieving a Great Holiday Season With Agility, Personalization and Solid CX

Retail TouchPoints

The webinar series will feature advice and insights from top industry experts and retail executives across 20 deep-dive webinars, supplemented with newly released research, use case examples and retailer case studies. Data provides deep insights into what your customers want, putting it at the heart of the customer experience.

Webinar 221
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How E-Commerce Companies Can Compete in an Amazon-Dominated World

Kissmetrics

This might mean that you focus on curating products that meet customer demands rather than trying to be ultra-competitive on product pricing. Studies show that after customer experience, the second biggest reason a customer will ditch your brand is dissatisfaction with the product itself.

eCommerce 210
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FastSpring Support: 2023 Q4 Updates From Customer Support

FastSpring

Ensure that your website has robust security measures in place to protect customer data. Once a customer enters the checkout, FastSpring employs risk management to help safeguard you from fraud. Customer Support readiness : Anticipate a surge in customer inquiries and prepare your support team. case study.

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Why Retailers Are Missing The Mark With Shopper Experience (And How To Get It Right!)

RTP blog

In a recent survey from RSA, a key finding discussed how although prior studies have proven that personalized experiences increase user engagements and purchases, insights gathered from those surveyed by RSA showed the opposite. Because of this, customers feel overwhelmed and in turn, brands likely aren’t getting the insights they need.

Retail 150