Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience.

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Retail Clothing Events Games 241

Ecommerce Platforms

JULY 29, 2020

The first one, Lightspeed OnSite is one that you install on your desktop, while the Lightspeed Restaurant platform is a POS for restaurants. Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions. Access to Crucial Customer Data.

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lightspeed POS Payment Services Shipping Costs 177

Retail TouchPoints

JANUARY 11, 2024

Spotlights on Supply Chain, Sustainability and RMNs New at the 2024 event is the retailer-only Supply Chain 360 Summit being held on Sunday, Jan. That’s also the date for the event’s opening night party, beginning at 6 p.m. at the Marriott Marquis Times Square hotel.

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Workshop Supplies POS Presentation 234

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. Canada and Europe.

POS 147

POS Customer Payment Services Social Media 147

Ecommerce Platforms

DECEMBER 20, 2019

This is where Revel Systems POS comes into its own. . So let’s get going and dive into our Revel Systems POS review. Who's Revel POS? Revel Systems POS is a cloud-based iOS point-of-sale platform. Revel Systems POS is a cloud-based iOS point-of-sale platform. Powerful technology for your business.”.

POS 118

POS Payment Services Payments Point of Sale 118

Retail TouchPoints

JUNE 3, 2024

that were decorated in a dynamic combination of danglers, standee displays, POS elements and more. The company developed advanced technology in-house that visually places digital mock-ups of displays in stores. We’re continuing to improve the technology and will leverage it for more big activations this year.”

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Omnichannel Social Media Consumer Games 242

iVend

OCTOBER 16, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet. How can retailers prepare for the increase in online shopping?

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POS Payment Services Payments Omnichannel 105

Ecommerce Platforms

AUGUST 12, 2019

For instance, you need to make some sort of due diligence to determine if the POS can help you out with staff management. This particular version is substantially an iPad POS solution suitably built for restaurant transactions. Unlike other POS systems which are far wide of the mark, it sorts the hoteliers in a befitting manner.

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lightspeed POS Payment Services Merchant Services 123

Retail TouchPoints

DECEMBER 16, 2021

TalkShopLive’s technology allows customers to purchase products within the video player on any site where it’s embedded, turning everywhere a video is shared into a potential POS. Walmart has planned more than 30 holiday-themed live shopping events for the 2021 season.

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Magazine POS Technology Consumer 251

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. One of the common examples of this backbone is the connection from sales and POS systems to inventory control systems. Constant Uptime – Any loss of connectivity can cause loss of revenue and even loss of customers.

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Technology Retail Operations POS 150

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Retail TouchPoints

APRIL 29, 2022

goodMRKT , an innovative retail concept dedicated to doing good, is going to showcase the impact of products with a purpose through a limited-run activation during the event. ShoppingGives, which will be officially launching its new Shopify POS round-up capability with goodMRKT at the event, will match all donations generated at the event.

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Payments eCommerce Events Payment Services 252

365 Retail

MAY 15, 2024

In the dynamic realm of retail, the fusion of technology with traditional shopping practices is not merely enhancing consumer experiences—it’s fundamentally transforming the industry. This involves integrating POS systems that can handle multiple forms of payment quickly and securely.

Payment Services 52

Payment Services Operations POS Retail 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

APRIL 11, 2024

Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience. All of the technology to make this happen exists today; it’s mostly a matter of tying AI search to checkout systems.

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Retail Mobile Consumer Operations 272

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ Generative AI Lets Copywriters Focus on the Human Element Technology has played a role in helping Snipes get its community-driven message across.

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Management Payment Services Payments Operations 264

Retail TouchPoints

JANUARY 26, 2022

There were other food options with nice tables and chairs and casual seating that could be booked for events, like a winery’s tasting. RTP: What roles do you see for technology in the malls of the future? For instance, I love to shop, and some weekends the “event” is just the shopping.

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Outdoor Events Technology Customer Experience 304

Fabric

FEBRUARY 29, 2024

Welcome to our recap of fabric’s special Valentine’s Day LinkedIn Live event. With fabric OMS, not only do today’s modern retailers have a unique opportunity to leverage the latest technology to deliver superior total cost of ownership (TCO), they also have the flexibility they need to drive great business outcomes.

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eCommerce Platforms eCommerce Payment Services Demo 130

365 Retail

JUNE 5, 2024

In a business world where customers demand seamless shopping experiences, retailers face intense pressure to keep up. Luckily, new technology offers solutions to streamline retail store operations, boost operational efficiency, and provide top-notch service. Read on for more insight!

Payment Services 52

Payment Services Operations Retail eCommerce 52

GetElastic

JUNE 22, 2022

What forcing functions get us to move on to fundamentally better technology? Toast: Reinventing the restaurant POS. The success of restaurant tech company Toast is a perfect example of unseating a deeply entrenched technology that nobody likes – the point of sale (POS) system. For years, the U.S.

Payment Services 78

Payment Services POS Demo Payments 78

Retail TouchPoints

MAY 4, 2021

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). Key changes have included the addition of a mobile component to support Mercury HQ, which manages the company’s POS solution, along with improved order routing processes.

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POS Small Business Retail Shipping Costs Drop Ship 206

Retail TouchPoints

JULY 12, 2023

What AIOps is and what it can do for you: Originally coined by Gartner , AIOps combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection and causality determination.

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Retail Operations Management POS 228

iVend

JUNE 8, 2021

In other cases, shoppers want to come back, but are nervous after the pandemic – to lure this cohort back into stores, retailers need to offer a safe experience, with less contact. The personalised customer experience of online shopping has ‘spoiled’ them and they expect the same level of attention in the store.

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Retail POS Payment Services Mobile 98

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

Payment Services 183

Payment Services Payments Retail Social Media 183

365 Retail

MAY 23, 2022

Diebold Nixdorf (NYSE: DBD), a global leader in designing, enabling and operating sustainable retail consumer and staff journeys, is pleased to announce its participation in EuroCIS 2022, the leading trade fair for retail technology. The Storevolution represents the future of a low-touch, convenient, and personalized customer experience.

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Retail Fashion POS Technology 102

RTP blog

JANUARY 21, 2019

You see it in the form of a mobile POS device in the hands of a sales associate. Technology will cut down on inefficiencies across the board — but only if they work from effective, interconnected and user-friendly software platforms. The Changing Landscape Of Mobile Mobility is everywhere.

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Mobile Small Business Retail White Paper Retail 150

RTP blog

AUGUST 31, 2018

With regulatory advancements, technological growth and generational forces constantly changing the landscape, it is a challenge for small- to mid-sized businesses (SMBs) to succeed and better serve their customers through the checkout experience. 66% want to redeem rewards at the POS [v]. months — avg.

Merchant Services 150

Merchant Services Payment Services Small Business Retail Retail 150

365 Retail

NOVEMBER 13, 2023

Cultural and Festive Events Holidays like Christmas, Halloween, Diwali, or Valentine’s Day boost related product purchases. Adjustments must often be made to account for factors like weather and global events. “Retailers need to harness technology that can seamlessly scale up during high demand periods.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

GetElastic

MAY 24, 2023

When you have a reliable eCommerce payment processor, platform, or service provider, you spend less time maintaining the back end of your commerce experience and more time managing orders, improving customer experience, and expanding your business.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

BigCommerce

DECEMBER 20, 2017

And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Community Building, Customer Engagement & CRM. Technology. Customer Lifetime Value & Referral Programs. Localization, Personalization and Customer Experience. What is customer experience?

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eCommerce Shipping Costs Social Media BigCommerce 419

RTP blog

AUGUST 10, 2017

Visa has declared a “war on cash” — a somewhat melodramatic campaign to support its business model, which is based on the interchange fees Visa charges at the POS. The credit card company has even gone so far as to offer some merchants $10,000 to upgrade their POS equipment in exchange for refusing cash payments.

Merchant Services 150

Merchant Services Small Business Retail Payments Payment Services 150

Retail TouchPoints

JUNE 15, 2022

They leverage the very thing that is fueling the trend as it is the same thing that will reenergize those stores — technology. Here are a few foundational ways technology has enabled better customer and associate experiences along the path to purchase, even in smaller spaces. Appointments. AR and the Metaverse.

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Payment Services Books Live Chat Fashion 258

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Omnichannel loyalty programs are gaining traction in retail, allowing customers to earn and redeem rewards seamlessly across various touchpoints. Personalization and Customization Customers today expect personalized experiences, and loyalty programs are no exception.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

BigCommerce

OCTOBER 26, 2017

Technology: Do I have the technology to support my initiatives? Ensure Your Technology is Scalable. Make sure that you have an ecommerce technology solution that can scale –– and isn’t cost-prohibitive. Customer groups. Going global without a strong technology foundation is a recipe for disaster.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

Fabric

SEPTEMBER 22, 2023

This also gives companies greater control over the customer experience by allowing them to finely tune and customize individual services to meet specific business requirements and optimize performance. Each element is a component within a single monolithic platform. However, microservices are not a one size fits all solution.

eCommerce 130

eCommerce Payment Services Merchant Services eCommerce Platforms 130

Retail TouchPoints

NOVEMBER 11, 2021

Easton Town Center CEO Jennifer Peterson of Steiner + Associates will discuss the innovative solutions they’ve implemented throughout the customer journey, such as centralized pickup and return locations and using AR to improve brand and product discovery. Join the discussion on Nov. 17 from 3 to 3:30 p.m. 17 from 2:15 to 2:45 p.m.

Merchant Services 299

Merchant Services Cryptocurrencies Payments Payment Services 299

Korona

JULY 2, 2021

Customer experience was often assessed based on a few physical elements of contact between the customer and the establishment: Are the employees helpful? Is the store able to offer the product the customer is specifically looking for? Is this the “Retail Apocalypse” or an opportunity to build another retail channel?

Online Retail 52

Online Retail Social Media eCommerce Payment Services 52