Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. Canada and Europe.

POS 147

POS Customer Payment Services Social Media 147

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience.

Retail 242

Retail Clothing Events Games 242

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

Technology 105

Technology POS Retail Gifts 105

Korona

FEBRUARY 2, 2022

Many companies now spend incredible amounts of time and money on improving their customer service and the overall customer experience at their store, whether it be online or brick-and-mortar. But there is a distinct difference between customer service and customer experience. And few are aware of this.

Customer Experience 52

Customer Experience Customer POS Retail 52

Retail TouchPoints

JANUARY 11, 2024

Spotlights on Supply Chain, Sustainability and RMNs New at the 2024 event is the retailer-only Supply Chain 360 Summit being held on Sunday, Jan. That’s also the date for the event’s opening night party, beginning at 6 p.m. at the Marriott Marquis Times Square hotel.

Workshop 235

Workshop Supplies POS Presentation 235

iVend

OCTOBER 16, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

POS 105

POS Payment Services Payments Omnichannel 105

Retail TouchPoints

JULY 2, 2020

The solution provider has added Live Voice and Video Chat, Event Management and All-in-One Appointment Management to its clienteling suite in order to help retailers manage new operating procedures and customer preferences.

Operations 163

Operations Live Chat eCommerce POS 163

Retail TouchPoints

SEPTEMBER 11, 2023

Yet as more retailers turn to immersive customer experiences to create a competitive advantage, there is one major problem many are unprepared for: unreliable internet. To truly bring immersive experiences to life, retailers need to examine their tech stack closely.

Technology 241

Technology Point of Sale Customer Experience Customer Loyalty 241

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Here are five revolutionary improvements that a new POS system can bring to a retail store. Customer experience.

POS 54

POS Payment Services Retail Point of Sale 54

Retail TouchPoints

DECEMBER 15, 2022

Real-time CDP helps companies bring together known and anonymous data from multiple enterprise sources to create a consolidated customer profile, which can be used to provide personalized customer experiences across all channels and devices — all in real time. Factors Driving the Need for Real-Time CDP.

Multi-channel 225

Multi-channel POS Customer Data Mobile 225

Retail TouchPoints

DECEMBER 16, 2021

TalkShopLive’s technology allows customers to purchase products within the video player on any site where it’s embedded, turning everywhere a video is shared into a potential POS. Walmart has planned more than 30 holiday-themed live shopping events for the 2021 season.

Magazine 253

Magazine POS Technology Consumer 253

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Here are five revolutionary improvements that a new POS system can bring to a retail store. Customer experience.

POS 48

POS Payment Services Retail Point of Sale 48

365 Retail

MAY 15, 2024

This involves integrating POS systems that can handle multiple forms of payment quickly and securely. IT teams work on implementing systems that reduce the time it takes for each transaction, thus decreasing queues and improving customer satisfaction. How can IT departments contribute to enhancing customer experience?

Payment Services 52

Payment Services Operations POS Retail 52

Retail TouchPoints

APRIL 29, 2022

goodMRKT , an innovative retail concept dedicated to doing good, is going to showcase the impact of products with a purpose through a limited-run activation during the event. ShoppingGives, which will be officially launching its new Shopify POS round-up capability with goodMRKT at the event, will match all donations generated at the event.

Payments 254

Payments eCommerce Events Payment Services 254

Retail TouchPoints

APRIL 11, 2024

Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience. Kraemer speaks regularly at events such as Shoptalk, Design Thinking Conference, World Forum Disrupt and the IDSA International Design Conference.

Retail 273

Retail Mobile Consumer Operations 273

Retail TouchPoints

JULY 3, 2023

That’s where we get to really lean into that differentiation, where we get to talk about those community events and the impact that we’re having and the ways in which we engage with our community. That need for speed is most evident in Snipes’ weekly “hype selling events” that showcase high-demand, low-quantity items.

Management 266

Management Payment Services Payments Operations 266

Retail TouchPoints

JULY 8, 2021

The companies will jointly invest in new customer experiences, events, marketing and on-premise advertising at Westfield shopping centers across the country, with plans to take the partnership global in the coming months. Unibail-Rodamco-Westfield (URW), owner of Westfield shopping centers in the U.S.,

Retail 264

Retail Events Customer Experience Consumer 264

Retail TouchPoints

JANUARY 26, 2022

There were other food options with nice tables and chairs and casual seating that could be booked for events, like a winery’s tasting. RTP: With malls putting a greater emphasis on dining, entertainment and events, is there a danger that people will come just to do those things and not to shop at the retail stores?

Outdoor 306

Outdoor Events Technology Customer Experience 306

Retail TouchPoints

MAY 4, 2021

Some of the company’s tech stack was 20 to 30 years old, and the need to play catch-up has been combined with a desire to create an even better technology infrastructure — one that benefits its customers, the participating network of FTD florists and the company itself. Discovering the ‘Unknown Unknowns’.

POS 207

POS Small Business Retail Shipping Costs Drop Ship 207

Smile.io

APRIL 15, 2024

View this post on Instagram A post shared by PetSmart (@petsmart) In addition to the tier-specific accelerated points earning, Bestie and VIPP customers can choose custom bonus points days where they earn 2x the points on their purchases.   How To Run a Successful Bonus Points Event Drive rewards and loyalty program participation.

Social Media 74

Social Media POS Gifts Events 74

GetElastic

JUNE 22, 2022

Toast: Reinventing the restaurant POS. The success of restaurant tech company Toast is a perfect example of unseating a deeply entrenched technology that nobody likes – the point of sale (POS) system. As with any Black Swan event, the industry is riding a pretty dramatic wave. Go to Demo Library. Overcoming Catalog Entrenchment.

Payment Services 78

Payment Services POS Demo Payments 78

iVend

JUNE 8, 2021

In other cases, shoppers want to come back, but are nervous after the pandemic – to lure this cohort back into stores, retailers need to offer a safe experience, with less contact. The personalised customer experience of online shopping has ‘spoiled’ them and they expect the same level of attention in the store.

Retail 98

Retail POS Payment Services Mobile 98

Smile.io

MAY 15, 2024

Shopify Plus and POS are great options for omnichannel commerce.  Positioning —How do you want customers to perceive your business compared to competitors? Promise —What values and customer experience can customers expect every time they engage with you? What is your unique selling proposition?

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

Korona

MARCH 16, 2023

Table of contents Fair pricing strategy Impeccable customer experience Cleanliness Product placement Loyalty program Improve digital presence Local advertising Leverage thrift store POS System Fair Pricing Strategy for Your Thrift Store One of the most important aspects of running a successful thrift store is to have a fair pricing strategy.

POS 52

POS Social Media Gifts Accessories 52

Korona

JUNE 23, 2022

KORONA Event: The best online ticketing software for event centers. Other top event ticketing software options. The best ticketing platform for your event depends entirely on the needs of your establishment. But ideally, ticketing and event businesses can find a solution that can fulfill all of your needs.

Merchant Services 52

Merchant Services Payment Services POS Events 52

Retail TouchPoints

JULY 12, 2023

What AIOps is and what it can do for you: Originally coined by Gartner , AIOps combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection and causality determination.

Retail 229

Retail Operations Management POS 229

Retail TouchPoints

FEBRUARY 14, 2024

They’re not all Simon locations either; it’s done on a location basis with the retailer , and we’ve done the work to tie into their POS system. We’ve also done livestream events. In Mulberry’s case, they’ve got four locations, one is a Premium Outlet and three others are mainstream stores.

Fulfillment 189

Fulfillment eCommerce Other Consumer 189

RTP blog

JANUARY 21, 2019

You see it in the form of a mobile POS device in the hands of a sales associate. Mobile POS systems allow store associates to offer better customer service, while tablets and other devices can offer inventory management and shipping updates from anywhere. The Changing Landscape Of Mobile Mobility is everywhere.

Mobile 150

Mobile Small Business Retail White Paper Retail 150

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 224

Shipping Costs Improvements Live Chat Retail 224

Ecommerce Platforms

APRIL 5, 2022

The best POS system for iPad users is a comprehensive software offering, specially designed to work on an iPad or similar tablet. With the right POS solution, you can use your iPad as your primary source of hardware, so there’s less need to spend a fortune on things like readers and scanners. Shopify POS. Try Shopify POS.

POS 104

POS lightspeed Payment Services Point of Sale 104

GetElastic

MAY 24, 2023

When you have a reliable eCommerce payment processor, platform, or service provider, you spend less time maintaining the back end of your commerce experience and more time managing orders, improving customer experience, and expanding your business.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

RTP blog

AUGUST 10, 2017

Visa has declared a “war on cash” — a somewhat melodramatic campaign to support its business model, which is based on the interchange fees Visa charges at the POS. The credit card company has even gone so far as to offer some merchants $10,000 to upgrade their POS equipment in exchange for refusing cash payments.

Merchant Services 150

Merchant Services Small Business Retail Payments Payment Services 150

RTP blog

MARCH 5, 2018

Beyond what the customer sees and experiences, such as in-store interactions with the brand using WiFi, there is a critical connection to back office operations, often referred to as a backbone, that connects devices to each other and to backend operations to fully leverage the advantages of the IoT.

Technology 150

Technology Retail Operations POS 150

Ecommerce Platforms

JULY 29, 2020

The first one, Lightspeed OnSite is one that you install on your desktop, while the Lightspeed Restaurant platform is a POS for restaurants. Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions. Access to Crucial Customer Data.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

365 Retail

MAY 23, 2022

DN Series BEETLE , celebrating its 30 th anniversary this year, featuring the BEETLE A family , a unified POS platform differentiated by its modularity, optimized serviceability and market-leading total cost of ownership (TCO). The Storevolution represents the future of a low-touch, convenient, and personalized customer experience.

Retail 102

Retail Fashion POS Technology 102