BigCommerce

MAY 4, 2018

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. The Fashion Track.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

365 Retail

OCTOBER 30, 2023

This year’s MAPIC promises to be a melting pot of diverse companies from sectors such as fashion, culture, leisure, and food & beverage. This forum will host presentations and workshops on subjects like artificial intelligence, sustainability, and enhancing customer experience. Who’s Attending?

Leisure 69

Leisure Food and Beverages Events Retail 69

Retail TouchPoints

OCTOBER 5, 2022

After identifying a purpose for planning a pop-up experience, Mardi Najafi, VP of Retail Strategy and Design at FIGUR3 leads brands through the early planning stages. “[We] When designing pop-up experiences for Coach based on innovation, however, planning might occur under a tighter turnaround time.

Arts 210

Arts Home Furnishings Consumer Workshop 210

Steve Dennis

JANUARY 14, 2020

When a product is returned or exchanged, not only does the retailer experience incremental supply chain costs, but often the item cannot be resold at the original price owing to damage, wear and tear, or obsolescence/devaluation given the passage of time — particularly an issue with fashion or seasonal merchandise.

eCommerce 116

eCommerce Shipping Costs Workshop Shipping 116

Steve Dennis

JUNE 28, 2018

And all of this comes against a backdrop of increasing competition from off-price retailers that are opening substantial number of stores (and aren’t yet close to mastering digital commerce), along with Amazon’s growing push into fashion. For more on my speaking and workshops go here. The fact is they have no choice.

Retail 76

Retail Department Stores eCommerce Workshop 76

Steve Dennis

SEPTEMBER 20, 2018

based fashion retailer, announced the launch of a new loyalty program. Despite its rather uninspired name, The Nordy Club is intended to broaden customer engagement while increasing earn rates by 50% for members paying with a Nordstrom credit card. For more info on my speaking and workshops go here.

Workshop 88

Workshop Books Mobile Gifts 88

Steve Dennis

FEBRUARY 21, 2018

When a product is returned or exchanged, not only does the retailer experience incremental supply chain costs, but often the item cannot be resold at the original price owing to damage, wear and tear, or obsolescence/devaluation given the passage of time — particularly an issue with fashion or seasonal merchandise.

eCommerce 104

eCommerce Shipping Costs Workshop Shipping 104

365 Retail

MAY 5, 2021

In addition to a state-of-the-art workshop on the shop floor, in full view of customers, the store will feature makers’ benches in the windows that can be seen from the surrounding streets. Symbolising the process of making and uncovering true beauty, the studio is an extension of the work itself.

Workshop 82

Workshop Arts Article Presentation 82

Smile.io

AUGUST 2, 2023

Experiential rewards 🌟 Experiential rewards give your customers access to experiences that can’t be found anywhere else, allowing you to build deeper relationships with your customers.  Program members receive first access to its iconic anniversary sale, a treat that true fashion lovers look forward to.

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

Retail TouchPoints

AUGUST 12, 2022

By the close of its ninth edition in June, the New York Fashion Tech Lab (NYFTLab) and its largest-ever group of partner retailers and brands from major corporations had provided support to five women-led emerging business-to-business fashion technology companies. Major Names in Retail Invest in Fashion Technology’s Future.

Technology 203

Technology Fashion Retail eCommerce 203

Steve Dennis

JANUARY 9, 2018

Yet as much as technology can enhance the shopping experience the role of an actual human being in making the customer experience intensely relevant and remarkable should not be forgotten. For information on keynote speaking and workshops please go here. The great bifurcation widens. It’s not sustainable.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Smile.io

MARCH 8, 2020

By aligning their loyalty program with their values of empowering women, they’ve created a great customer loyalty experience. Betsy Boo’s Boutique As one of the thousands of online clothing brands, Betsy Boo’s Boutique has differentiated itself by providing exceptional customer experience.

Beauty and Health 46

Beauty and Health eCommerce Clothing Workshop 46

Smile.io

MARCH 8, 2020

By aligning their loyalty program with their values of empowering women, they’ve created a great customer loyalty experience. As one of the thousands of online clothing brands, Betsy Boo’s Boutique has differentiated itself by providing exceptional customer experience. Betsy Boo’s Boutique.

Beauty and Health 46

Beauty and Health eCommerce Clothing Workshop 46

Smile.io

JANUARY 17, 2023

Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. When you operate in a competitive industry, the customer experience matters more than ever. Customers can track all of their progress in the app, making it a smooth customer experience while you’re on the go.

Customer Loyalty 61

Customer Loyalty Customer Subscription Omnichannel 61

ESW

MAY 7, 2019

Consumers expect a seamless customer experience along their entire purchase journeys. Your marketing team already knows the importance of customer experience and brand management — but how do those intangibles translate into a loyalty program? Consumers today are bombarded with loyalty program “white noise,” she says.

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

Steve Dennis

JANUARY 13, 2018

While this was tolerated (and maybe even appreciated) by our very best customers, we were leaking business to Nordstrom (and others) as many very good customers found our ever increasing prices to be too high and our customer experience frequently lacking. You can check out more of my posts and follow me here. .

Payment Services 92

Payment Services Multi-channel Workshop Payments 92