Retail TouchPoints

SEPTEMBER 6, 2023

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

Merchant Services 248

Merchant Services Payment Services Subscription Consumer 248

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. increase in sales during the same period.

Payment Services 164

Payment Services Payments Small Business Retail Technology 164

Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

Payment Services 229

Payment Services Retail Point of Sale Supplies 229

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience.

Food and Beverages 240

Food and Beverages Payment Services Retail Payments 240

Retail TouchPoints

NOVEMBER 3, 2021

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. Those already deploying edge architectures have seen higher sales in all their customer journeys.”.

Payment Services 352

Payment Services Shipping Costs Electronics Fulfillment 352

Retail TouchPoints

AUGUST 11, 2023

Business leaders need to know when it’s appropriate to ask customers for tips, and how much, or risk alienating customers who are fed up with the constant nudging. They report higher rates of feeling manipulated into tipping more than they intended, being pressured to tip for poor service and being asked for tips too often.

Consumer 203

Consumer Payment Services Point of Sale POS 203

Retail TouchPoints

FEBRUARY 21, 2023

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. The retail industry is dynamic.

Sporting Goods 249

Sporting Goods Payment Services Retail Supplies 249

Retail TouchPoints

APRIL 25, 2024

One self-checkout kiosk can run as much as $30,000 to install, and a study by the Food Industry Association found that 96% of the food industry retailers it surveyed offer self-checkout — meaning that self-checkout is unlikely to disappear from stores anytime soon. You need to have some store processes in place as well.

Payment Services 214

Payment Services Technology Consumer Retail 214

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 184

Payment Services Payments Retail Social Media 184

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. Streamline your customer experience with personalized offers.

POS 52

POS Payment Services Point of Sale Payments 52

Ecommerce Platforms

JUNE 18, 2019

If you run a physical (brick and mortar) store, then there are few tools more important than your point of sale system. This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. It's an easy all-in-one device for payments and receipt.

POS 128

POS Payment Services Merchant Services Payments 128

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Examine Your Marketing Technology Stack.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. Applying New-School Technology to Old-School Customer Service.

Payment Services 262

Payment Services Small Business Retail Shopify Gifts 262

Retail TouchPoints

JUNE 2, 2023

Industry experts gathered at Manhattan Momentum 2023 in Phoenix to discuss their approaches to these various challenges. They are at the cusp of all things digital, which drives us on everything, from payment options to search — and ultimately, from a merchandising platform standpoint. For our customers it’s all about breadth.”

Management 265

Management POS Shipping Costs Supplies 265

Algopix

JULY 20, 2023

In the world of eCommerce, the ability to process payments seamlessly is essential for any online business. Payment processing software intermediates between the customer, merchant, and financial institution, ensuring secure and efficient transactions. What is Payment Processing Software?

Payment Services 18

Payment Services Merchant Services eCommerce Payments 18

Ecommerce Platforms

DECEMBER 20, 2019

You don't need us to tell you that the catering and retail industries are incredibly competitive. Consumers want quick service, fast ordering, and equally speedy delivery. For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock.

POS 118

POS Payment Services Payments Point of Sale 118

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. CX is the bread and butter of the brick-and-mortar retail industry. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. .

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

Retail TouchPoints

FEBRUARY 5, 2021

The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Mastering systems integration and returns will send customer satisfaction and profitability soaring for your retail business.

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Omnichannel Payment Services Specialty Retailers Customer Loyalty 179

Korona

SEPTEMBER 7, 2022

Lack of customer focus, on the other hand, can drive churn. 61% of customers say they would switch to a competing company after one bad customer service experience, and 76% say they would switch to a competitive company after several bad customer service experiences. Reduce Unnecessary Costs.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

Retail TouchPoints

DECEMBER 21, 2023

After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry. Tailor checkout experiences in the same way as the rest of the ecommerce journey. Every checkout experience should reflect four key traits about the shopper: Who they are : Are they a first-time or repeat shopper?

Payments 260

Payments Retail Shipping Costs Social Media 260

Korona

AUGUST 3, 2022

By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. Increase sales and revenue.

POS 52

POS eCommerce Point of Sale Payment Services 52

RTP blog

MAY 12, 2017

By Phil Chang, Hubba There’s a new era of commerce, one that no longer resembles the model that brands and retailers have been operating under for the past 20 years. A retailer that knows how to spot and leverage technology can now accelerate their business and become fast movers in their industry.

Payment Services 150

Payment Services Drop Ship Retail Shipping Costs 150

Retail TouchPoints

APRIL 12, 2024

A few years back, an attorney sued several wineries for allegedly not collecting sales tax on shipping charges in Illinois. Frontline customer service staff should have a reasonable understanding of sales tax. 1 is ensuring Sovos customers remain fully compliant as rates, rules and requirements change around them.

Food and Beverages 212

Food and Beverages Payment Services Shipping Costs Travel 212

Korona

JANUARY 5, 2023

What’s The Point Of Optimizing The Checkout Process? Optimize Your Checkout For Increased Sales. In other words, your checkout process should be updated, tested, and polished to work great for both your website and your customers. Checkout Process Optimization: Why Is It Important? Digital currencies.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Korona

OCTOBER 6, 2021

Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers. And if you’re not using an advanced loyalty tool, you’re losing repeat customers. But the effort is worth it. .

POS 52

POS Payment Services Point of Sale Events 52

Korona

OCTOBER 6, 2021

Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers. And if you’re not using an advanced loyalty tool, you’re losing repeat customers. But the effort is worth it. .

POS 52

POS Payment Services Point of Sale Shipping Costs 52

lateshipment

OCTOBER 20, 2021

We spoke to the CEO of Nexbelt, Tom Hunsucker to know more about how they grew to become a differentiator in the adventure apparel industry in the US, and what it means to be in e-commerce to make it big. We ran our operations with a very small crew of family members and two employees following social distancing.

eCommerce 130

eCommerce Payment Services Mobile Operations 130

Korona

MARCH 22, 2022

The retail industry has witnessed significant changes in recent years. Flexible payment options. Post-purchase experience. Customized customer experience. After ordering products, it’s time to pay for them, which requires retailers to offer different payment options to consumers.

Payment Services 52

Payment Services Retail POS Payments 52

Korona

MARCH 22, 2022

The retail industry has witnessed significant changes in recent years. After ordering products, it’s time to pay for them, which requires retailers to offer different payment options to consumers. Since most consumers use credit cards to make purchases, the use of a point of sale syste m proves indispensable. .

Payment Services 52

Payment Services Retail POS Payments 52

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

Technology 105

Technology POS Retail Gifts 105

Retail TouchPoints

JUNE 3, 2020

An October 2019 survey found that many shoppers are already comfortable using their phones for a number of tasks, including: Finding product information: 73% ; Making payments: 70% ; In-store navigation: 66% ; Self-checkout: 66% ; and Self-identification: 46%. One of the more common contactless technologies is mobile: 66%.

Mobile 245

Mobile Payment Services Technology POS 245

Korona

JUNE 8, 2022

The retail industry is a competitive industry, and one often based on volume. So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. Smart Checkout To Reduce Queues And Streamline Payments.

Technology 52

Technology Payment Services Payments Retail 52

RetailMinded

MARCH 10, 2022

Where once upon a time retail business models had the luxury of evolving over years and often even decades, retailers over the last two years were forced to rapidly pivot their operations, change business models and even switch to unfamiliar, new ways of working. The Value of Modern POS. appeared first on Retail Minded.

POS 98

POS eCommerce Payment Services Fulfillment 98

AcquireConvert

NOVEMBER 24, 2022

Address verification service (AVS): a service used by credit card processors to verify that the billing addresses of customers match the addresses on their credit card statements. Affiliate: when other websites promote your products and earn a commission for sales, they are known as affiliates.

Payment Services 36

Payment Services eCommerce Payments Shipping Costs 36

Retail TouchPoints

NOVEMBER 11, 2021

Lionesque Group CEO Melissa Gonzalez and MG2 Design Principal Justin Hill will reveal how retailers can rethink the checkout experience while maintaining fluidity between high-touch customer service and self-service capabilities during an interactive roundtable discussion on Nov. 17 from 1:20 to 2:10 p.m.

Merchant Services 311

Merchant Services Cryptocurrencies Payments Payment Services 311

GetElastic

JUNE 22, 2022

Let’s look at how these dynamics have played out in the restaurant industry over the past few years, and how they’re currently playing out in commerce. The success of restaurant tech company Toast is a perfect example of unseating a deeply entrenched technology that nobody likes – the point of sale (POS) system.

Payment Services 78

Payment Services POS Demo Payments 78

Korona

AUGUST 9, 2022

retail sales to increase between 6 and 8 percent this year, the uncertainty surrounding the impact of inflation has left consumers and retailers looking for answers about the future of the retail industry. . Thus, when everyday goods and services prices rise, consumers’ money earned and saved is worth less than before.

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Shipping Costs Small Business Retail Payment Services POS 97