365 Retail

FEBRUARY 23, 2022

Tackling key issues driving retailers’ multichannel development – from the new role of the store in digital-first shopping journeys to marketplace strategies for success and using technology to reimagine customer experience across every touchpoint. An eye on Innovation & Technology.

Technology 52

Technology Payment Services Retail Events 52

Ecommerce Platforms

MAY 7, 2019

However, if you want to use more than just a mobile device and make the most of the full range of Ecwid's POS hardware, you'll need to purchase the most expensive Ecwid payment plan. Shopify users can also utilize the ‘Accelerated Mobile Pages' format. This is also a better option if you're taking multichannel selling seriously.

Shopify 147

Shopify Shipping Costs eCommerce Merchant Services 147

SellBrite

MARCH 30, 2018

For example, you could create email campaigns that offer special coupons to new customers, or you could use email to fill customers in on new products that they might be interested in. If you weren’t already aware – I run the marketing team at a large multichannel ecommerce store called Dollar Hobbyz.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Korona

JANUARY 26, 2023

Customer experience is at the heart of running a multi-channel retail store. Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. Point of sales for multichannel retailers has specific features you need to look for.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

Ecommerce Platforms

OCTOBER 26, 2021

The solution doesn't just present itself as a platform but also as a means to assist you in boosting sales via its features. So in this BetterCommerce review, you will find out if this platform is as great as it presents itself, its primary features, ease of use, pros and cons, pricing, and frequently asked questions about the platform.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Korona

FEBRUARY 13, 2023

Multi-channel retailing refers to implementing multiple sales channels, such as brick-and-mortar stores, online marketplaces, mobile apps, and catalogs, to create a seamless customer shopping experience. The company has created a seamless shopping experience for customers, with a consistent look and feel across all channels.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Fabric

MAY 9, 2023

Headless commerce is an e-commerce architecture where the front-end presentation layer of the online store is decoupled from the back-end functionality, allowing for greater flexibility, customization, and scalability. This would enable them to quickly identify and address any issues that arise, ensuring a seamless customer experience.

eCommerce 130

eCommerce Payment Services Management eCommerce Platforms 130

Fabric

MAY 9, 2023

Headless commerce is an e-commerce architecture where the front-end presentation layer of the online store is decoupled from the back-end functionality, allowing for greater flexibility, customization, and scalability. This would enable them to quickly identify and address any issues that arise, ensuring a seamless customer experience.

eCommerce 130

eCommerce Payment Services Management eCommerce Platforms 130

Fabric

MAY 9, 2023

Headless commerce is an e-commerce architecture where the front-end presentation layer of the online store is decoupled from the back-end functionality, allowing for greater flexibility, customization, and scalability. This would enable them to quickly identify and address any issues that arise, ensuring a seamless customer experience.

eCommerce 130

eCommerce Payment Services Management eCommerce Platforms 130

Smile.io

FEBRUARY 2, 2023

The highs and lows of the past few years have shaped how customers shop and in return, have changed how ecommerce brands are presented to customers. Customer Behaviors Past Prediction: The biggest trends in ecommerce will center around reducing user effort and improving the online customer experience.

eCommerce 86

eCommerce Small Business Retail Omnichannel Social Media 86

GetElastic

APRIL 4, 2019

Multichannel commerce is presenting marketers with a whole new raft of challenges. Content management systems have gone a long way toward ensuring messaging consistency, but unifying the customer experience across touchpoint silos is proving more difficult. This post originally appeared on CMSwire.com.

eCommerce 134

eCommerce Multi-channel Payment Services Mobile 134

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. If everything matches, the customer leaves with their order in hand.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Kissmetrics

JULY 7, 2021

When do we actually achieve a great customer experience in our brands ? When a customer has a great experience with you, they are more likely to come back and buy again. Social media, mobile apps, in-app ads, artificial intelligence, augmented reality, and more have promised to help us put experience at the forefront.

eCommerce 271

eCommerce Webinar eCommerce Marketing Books 271

Smile.io

JUNE 13, 2022

Omnichannel commerce is the approach of an integrated strategy for a business that unites multichannel methods of retail into one channel. It unites the online and offline channels of your businesses and offers the same customer experience whether consumers are shopping online or at a brick-and-mortar location.

Omnichannel 61

Omnichannel Social Media X-cart Merchant Services 61

Algopix

JULY 24, 2023

It streamlines product data management and facilitates efficient product updates, leading to improved customer experiences. This ensures that product information remains consistent across various platforms, such as websites, mobile apps, marketplaces, and social media channels.

Information 107

Information Management eCommerce eCommerce Platforms 107

SellBrite

JANUARY 5, 2018

Creating a seamless customer journey is the key to generating recurring sales. Making every touchpoint and every user experience flawless. And finally, check out on a mobile app. Omnichannel strategies have the power to create memorable, lasting experiences for consumers. Harness the power of mobile apps.

Omnichannel 149

Omnichannel eCommerce Customer Multi-channel 149

OrderDynamics

AUGUST 30, 2018

It works seamlessly so the customer experience is both smooth and customized to each individual’s needs. By comparison, multichannel marketing uses all the same channels as omnichannel marketing but they do not work in concert with each other. Every business is different, and so are the needs of its customers.

Omnichannel 50

Omnichannel Marketing eCommerce Social Media 50

Ecommerce Platforms

MARCH 9, 2023

Multichannel communication capabilities mean you can exceed customer expectations whenever they interact with you. There’s even the option to view all of your customer conversations at once. Providing greater accessibility to vendors, customers, and partners through portals is a great way to delight your audience.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Kibo

MARCH 29, 2021

More than ever consumers expect shopper experiences that are seamless across all channels. To meet the moment, companies must move away from multichannel or omnichannel platforms to unified ones that increase engagement and foster repeat business. This made it difficult to deliver a consistent customer experience (CX).

Merchant Services 118

Merchant Services Order Fulfillment Omnichannel Customer Experience 118

Ecommerce Platforms

MARCH 3, 2023

Shopify’s customer service includes 24/7 live chat, phone, and email on all Shopify plans. Shopify users get access to easy-to-use and mobile-responsive website design tools, including 120 professionally designed themes, of which 11 are free. One of Shopify's popular POS offerings is its mobile POS system.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

ESW

NOVEMBER 19, 2018

Check Your Site’s Mobile Responsiveness. Tara Sporrer , VP of marketing at Moxie Software, points out that mobile device adoption reached 90 percent in the US almost five years ago, a figure that only risen since. For those of us who ‘live’ on our phones and tablets, shopping mobile has become an integral way of life,” Sporrer writes.

Shipping Costs 92

Shipping Costs eCommerce Merchant Services Gifts 92

Kibo

MAY 5, 2020

It can be hard to think about creating a personalization strategy in the middle of such turmoil, but, the sooner grocery brands start to catch up to customer expectations for relevant communications, the better their business will be now and in the long run.

Food and Beverages 62

Food and Beverages Recommendation Fulfillment Multichannel 62

GetElastic

OCTOBER 19, 2021

Product attributes, imagery, detailed descriptions, and supplier information eventually become extremely difficult to manage, slowing workflows and impacting customer experiences. A PIM solution helps brands to manage product information, improving their ability to quickly retrieve and use key data to power digital buying experiences.

Information 78

Information B2C Channel Improvements 78

GetElastic

OCTOBER 19, 2021

Product attributes, imagery, detailed descriptions, and supplier information eventually become extremely difficult to manage, slowing workflows and impacting customer experiences. A PIM solution helps brands to manage product information, improving their ability to quickly retrieve and use key data to power digital buying experiences.

Information 78

Information B2C Channel Improvements 78

Sailthru

JUNE 27, 2018

Any marketing leader planning to re-evaluate their multichannel campaign technologies in the next year should be referring to Gartner’s 2018 Magic Quadrant for Multichannel Marketing Hubs. Customer Profile Management. Customer profile management and customer data management are not new needs. Don’t wait for 2020.

Multichannel 60

Multichannel Merchant Services Technology Channel 60

Whisbi

JUNE 13, 2018

They can announce launches, demonstrate products, present promotional offers, host open webinars and live events while engaging with their audience in real-time. Our innovative product also won us this year’s GLOMO award for Best Mobile Innovation for Commerce at the Mobile World Congress 2018. “As 10 years of Product.

Multi-channel 40

Multi-channel Automotive Channel Multichannel 40

Ecommerce Platforms

DECEMBER 21, 2019

If an item isn't available, or you fail to move a product through the proper logistical channels, you're bound to run into problems with both present and future customers. nChannel is a cloud-based multichannel platform that connects your sales channels with your fulfillment channels. Inventory is your store's life force.

Management 169

Management Payment Services Multi-channel WooCommerce 169

Ecommerce Platforms

DECEMBER 23, 2019

The success of the entire system depends on how you capitalize on your customer interaction opportunities without compromising the corresponding customer experience. While the resultant competition between them makes CRM software conveniently cheaper, it also presents a fairly difficult challenge.

Social Media 129

Social Media Management Multi-channel Mobile 129