iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

Sporting Goods 233

Sporting Goods Payment Services Retail Supplies 233

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. However, this is only possible if your retail sales associates provide an exceptional customer experience. Prepare your customer loyalty program , set goals, and measure them with a CRM.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

FEBRUARY 10, 2022

There were product shipments that arrived as a “jumbled mess” with damaged items, regular POS system outages, employees paying their own money to learn about the products they sell, and empty shelves — despite the fact that ample product was available at the distribution center.

Beauty and Health 298

Beauty and Health POS Mobile Management 298

Kissmetrics

MARCH 30, 2018

According to a recent study by Statista , retail e-commerce sales worldwide reached $2.4 According to 2017 BigCommerce study , 58% of US consumers hate paying for shipping, and 34% think product return process is difficult when shopping online. You have probably heard the term omnichannel before. trillion in 2021.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

Retail TouchPoints

AUGUST 17, 2020

It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities. Sometimes it takes a fresh set of eyes and efficiency work study measurement to create fresh insight on your operation and a robust business case for change.

Retail 183

Retail Operations Travel Leisure 183

Teamwork Retail

JULY 8, 2020

Make your business more efficient, more profitable & more accessible with Omnichannel retail. Omnichannel is a key retail buzzword, which has accelerated over the past few months. “Curbside Pickup” , a core component of Omnichannel retail, has seen a 4001% increase in searches since late February. The Timeline.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. 17 from 12 to 12:30 p.m.

Merchant Services 293

Merchant Services Cryptocurrencies Payments Payment Services 293

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 273

POS Omnichannel Webinar Point of Sale 273

Korona

JANUARY 5, 2023

After all, studies show that customers are quick to abandon a retailer or purchase if they’re not happy with their checkout experience. . eCommerce companies use many tactics to maximize their sales once they get a customer to visit their website. Try KORONA POS × Get Started with KORONA today!

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Korona

NOVEMBER 10, 2022

Refrain from making the experience a headache by giving customers a tight deadline to return unwanted items. If you have physical stores, offer customers the option to return items to the store instead of shipping them for a complete omnichannel shopping experience. Personalize your customer experience.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. The world of retail has changed drastically for shoppers, and mobile checkout devices have helped retailers big and small not only provide a better customer experience but also increase sales and revenue.

POS 252

POS Payment Services Retail Mobile 252

Wiser

MARCH 16, 2021

Because once consumers and customers get used to the convenience and start relying on online shopping just like for other things in eCommerce, it’ll be part of their experience. And I really think this is a start in the trend towards omnichannel as we talked about before.

Webinar 78

Webinar eCommerce Shipping Costs Omnichannel 78

Retail TouchPoints

SEPTEMBER 1, 2021

With this newfound confidence returning to physical store sales, it’s essential that the customer experience is second to none. For example, in a recent study we commissioned through Censuswide to poll 100 U.S. IT glitches are more common throughout the retail industry than we think.

Payment Services 255

Payment Services Retail Payments Customer Experience 255

Ecommerce Platforms

JUNE 16, 2023

The more you use Brevo, the more you’ll learn about your email marketing strategies, and your customers. What’s more, because Brevo gives you access to SMS as well, it’s a great way to access a more omnichannel strategy for connecting with your target audience. Don't forget to read our Shopify POS review.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Omnisend

NOVEMBER 5, 2020

As such, if you’re not already using WooCommerce marketing automation to facilitate omnichannel marketing, you need to start now — it’s a game-changer. Omnichannel communication empowers you to connect with customers in ways (and times) that are more likely to prompt engagement. Get My Copy.

WooCommerce 148

WooCommerce Marketing Omnichannel Channel 148

GetElastic

NOVEMBER 3, 2021

“Retail is no longer about channels, but about creating experiences and giving consumers control to shop how and where they want,” Harry Chemko, Chief Strategy Officer at Elastic Path. At the same time, “experiences” means jumping straight to the moment where the brand and the consumer meet and where value is created.

Mobile 146

Mobile Payment Services Payments POS 146

Kibo

OCTOBER 5, 2021

Individualization—also called 1-to-1 personalization—is an ecommerce personalization technique that retailers use to automatically optimize customer experiences for each person. In one recent study of 1000 consumers, 80% indicated they want personalization from retailers. Omnichannel Personalization.

eCommerce 62

eCommerce B2C B2B Omnichannel 62

GetElastic

FEBRUARY 22, 2018

This post is based on the webinar Experience-driven modern commerce powered by Adobe and Elastic Path. You have eight seconds to grab your target’s attention, says a Microsoft study. And, your customers don’t really care…yet. . Put yourself in your customers’ shoes. There is no time.

eCommerce 136

eCommerce Omnichannel Customer Experience Webinar 136

RTP blog

JUNE 28, 2018

In total, the average brand has 39 different front-end, customer-facing systems working for them at once, ranging from POS, mobile, call center, e-Commerce, email marketing, social and content management. Only 11% of 550 brands studied said they operated on a unified platform.

eCommerce 150

eCommerce Merchant Services Shopping Carts POS 150

Ecommerce Platforms

JANUARY 4, 2023

There’s also convenient access to a range of omnichannel sales options. Within the Enterprise pricing package, companies can access all the tools they need for unparalleled and unique customer experiences. There are also seamless integrations available for all of the key systems you already use in the ERP, POS, and CRM worlds.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Fabric

MAY 31, 2023

Promotions engines are essential for creating, tracking, and delivering promotions to customers. According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

Promotions engines are essential for creating, tracking, and delivering promotions to customers. According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

Promotions engines are essential for creating, tracking, and delivering promotions to customers. According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

BigCommerce

OCTOBER 26, 2017

When entering new markets, providing an exceptional customer experience and support is a must for merchants that would like to establish a footprint. For international shoppers –– much like your domestic shoppers –– the experience is much more than simply clicking ‘buy now.’. Get your guide. .

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

OrderDynamics

JUNE 4, 2019

These can come from POS, e-commerce, mobile commerce and other order taking systems. It is the CPU within ALL unified commerce and omnichannel solutions. In fact, it connects to all technologies in the retail stack that touch inventory. ” Here, other unassociated studies came to similar conclusions.

Merchant Services 69

Merchant Services Management Retail Omnichannel 69

Kibo

JUNE 7, 2021

Kibo commerce is the only extensible, unified commerce platform that delivers personalized omnichannel experiences. We’re proud of our role in helping companies realize their omnichannel commerce goals, especially in such a dynamic market. Deliver Personalized Experiences. trillion in 2021. Extensible Ecommerce.

Multi-channel 62

Multi-channel Omnichannel Order Fulfillment Shopping Carts 62

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. Kibo is an omnichannel platform provider which acquired the SaaS ecommerce platform Mozu in 2016. BigCommerce vs Shopify.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

BigCommerce

SEPTEMBER 12, 2017

Get your free comprehensive omnichannel report now. Omni-channel marketing, then, becomes more about providing an experience — the omni-channel customer experience — transcending any one medium and simply providing shoppers what they want, when they want. You’ll see this trend pop up throughout the study.

Channel 420

Channel Shipping Costs Consumer Multi-channel 420

MagentoBrain

MAY 9, 2023

Success stories and case studies for each platform PrestaShop: Iron Heart Iron Heart is a UK-based sustainable fashion brand that uses PrestaShop as its e-commerce platform. The business offers a range of high-quality, eco-friendly fashion products, with a focus on bamboo clothing and accessories.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52