Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. And yet many retailers remain unaware of chargeback fraud and its harmful impacts on business revenues. Internet payments mean more purchases.

Merchant Services 268

Merchant Services Payment Services Payments eCommerce 268

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Ecommerce Platforms

DECEMBER 9, 2019

However, you won’t be able to pluck success from the ecommerce world until you’ve got one more thing right: your payment gateway. The payment gateway on your ecommerce site is how you accept and process payments from your customers when they visit you online. Stripe vs PayPal: Getting to Know the Brands.

Payment Services 138

Payment Services Merchant Services Payments PayPal 138

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp. for $4 billion in November 2019.

PayPal 246

PayPal Merchant Services Payment Services Payments 246

Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

Merchant Services 240

Merchant Services Payment Services Payments Point of Sale 240

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 218

Payments Payment Services Customer Experience Social Media 218

Retail TouchPoints

FEBRUARY 12, 2024

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. Here are a few tips that shoppers can use year-round to stay safe and boost their cybersecurity: 1.

Social Media 225

Social Media Payments Shipping Download 225

lateshipment

NOVEMBER 8, 2023

Increasing the average order value directly boosts your store’s revenue, increases customer loyalty , and retention and reduces churn rate. How Does Average Order Value Influence Customer retention? Add gifting options Customers are shopping at your site often looking to buy gifts for their loved ones.

X-cart 130

X-cart Improvements eCommerce Shipping Costs 130

Retail TouchPoints

JANUARY 21, 2022

These newer platforms will need to enable various methods of payment so that consumers of digital content can easily make — and content creators can easily receive — payments in the currency and marketplace of their choice. For a digital content marketplace, payments are all about immediacy. Addressing the Key Challenges.

Merchant Services 232

Merchant Services Payment Services Payments Social Media 232

GetElastic

APRIL 11, 2023

These platforms were often inflexible and limited in terms of customization, making it difficult for businesses to create unique and engaging shopping experiences for their customers. eCommerce Microservices Overall eCommerce revenues are expected to reach $7.5 trillion by 2025.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

OCTOBER 6, 2022

Following are recaps of some of the most pertinent presentations. The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Leverage Alternate Revenue Streams to Support Business Growth.

Shipping Costs 244

Shipping Costs Payment Services Merchant Services Payments 244

Retail TouchPoints

JULY 20, 2022

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions.

Shipping Costs 304

Shipping Costs Shipping Merchant Services Payment Services 304

Retail TouchPoints

FEBRUARY 7, 2023

Leading-edge brands are responding by: Developing omnichannel strategies that engage and empower consumers, especially those in the coveted Chinese market ; Embedding digital innovation that reflects the brand heritage and promise; and Testing new offerings and experiences such as digital collectibles and loyalty programs.

Payments 280

Payments Omnichannel Payment Services Consumer 280

Retail TouchPoints

AUGUST 17, 2023

These businesses find themselves at a demanding intersection. They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption.

Consumer 217

Consumer Payment Services Food and Beverages Supplies 217

Retail TouchPoints

AUGUST 7, 2023

Revenues were down more than expected, decreasing 42% YoY to $78 million ; adjusted EBITDA was in line with expectations but still represented a loss of $66 million in the quarter; and monthly active users were down 48% to 12 million. “The which Yan said should enable faster shipping times on those products for North American customers.

Shipping Costs 206

Shipping Costs Merchant Services Payment Services Shipping 206

MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

JULY 28, 2021

It forced brands to think of new solutions to new problems while never losing sight of the ever-present need for fast and predictable delivery, robust supply chains and reliable sourcing. Operating in the global market provides retailers with a sea of benefits — most notably access to a customer base that spans the globe.

Merchant Services 264

Merchant Services Payment Services Payments Retail 264

Retail TouchPoints

APRIL 29, 2022

For attendees who want to turn this inspiration into action, the Clicks 2 Bricks activation will show how brands can create a consistent and compelling journey for customers whether they’re shopping on a direct ecommerce site, through a marketplace or in a retail partner’s store. A digital mockup of the WestRock booth. Photo credit: WestRock.

Payments 246

Payments eCommerce Events Payment Services 246

Retail TouchPoints

AUGUST 17, 2021

There, the AI engine measures customer intent within moments of the user arriving on-site and presents offers designed to meet that intent and close a sale. In physical stores, we’re seeing AI used to improve the customer experience. For shoppers, AI helps improve the customer experience.

Retail 306

Retail Payments Payment Services Customer Experience 306

Kissmetrics

FEBRUARY 4, 2021

Several Useful Ecommerce Features: As it’s specially designed to be for ecommerce, Shopify sites come with many useful ecommerce features to cover every little aspect of the sales process. It has multiple payment gateways, inventory management tools, third-party platform integrations, and shopping carts.

Shopify 285

Shopify Payment Services Payments eCommerce Platforms 285

ESW

AUGUST 29, 2023

Since 2019, ESW and SalesForce Commerce Cloud (SFCC) have worked together to propel the world’s best-loved brands into new markets with industry-leading solutions that grow business and create exceptional customer experiences. Branded customer portals let shoppers self-serve and track their orders and returns.

B2C 78

B2C Payment Services Multi-channel Payments 78

ESW

OCTOBER 2, 2023

Retailers and brands with DTC ecommerce channels often look to international markets to grow customer bases and revenue. However, this presents a unique set of challenges, particularly when it comes to global customer service. And yet customer service plays a pivotal role in shaping the success of a retail business.

Payment Services 154

Payment Services Customer Payments Omnichannel 154

Groove

FEBRUARY 11, 2019

When it comes to eCommerce strategy, you have to think about three things – the past, the present and the future. We specifically outline abandoned cart strategies in a related blog, but in general, we highly recommend this hack because it is proven to increase conversion and drive revenue. Segmented Personalized Website Experiences.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

ESW

DECEMBER 3, 2018

By cutting out an intermediate retailer, brands get to shape their customers’ shopping experiences for themselves. This creates new opportunities to build brand-customer relationships and new opportunities to grow revenue. Research analyst Rachael Ray calls user experience the backbone of eCommerce.

Payments 94

Payments eCommerce Payment Services Mobile 94

GetElastic

OCTOBER 27, 2021

In keeping with the theme we present common eCommerce horrors sure to raise the hairs on the back of your neck. The goblins of eCommerce gone bad: Design Flaws – considering you have a matter of seconds to make a good impression on your site or app, the architecture must produce a flawless user experience from end to end. It’s a bird.

eCommerce 113

eCommerce Payments Payment Services eCommerce Technology 113

ESW

DECEMBER 17, 2018

So far we’ve discussed driving eCommerce revenue by using advanced marketing tactics and investing in user experience. If smart marketing builds qualified leads and UX increases conversions, focusing on user trust can help you earn loyal repeat customers. Encourage them to be about serving the customer experience.”

Payments 84

Payments Payment Services eCommerce Shipping Costs 84

RTP blog

AUGUST 10, 2017

The credit card company has even gone so far as to offer some merchants $10,000 to upgrade their POS equipment in exchange for refusing cash payments. Moriarty cited the plight of the unbanked and those with poor credit, who lack access to higher-tech payment options. Cash remains a popular payment option in the U.S.,

Merchant Services 150

Merchant Services Small Business Retail Payments Payment Services 150

UpSellIt

MARCH 22, 2023

If you’re looking to build stronger relationships with your customers, it’s not just about selling them a product. What really sets your business apart is delivering a great customer experience. Upselling involves persuading customers to buy more by offering them a better version of what they already want.

Payment Services 78

Payment Services Payments Recommendation Customer Loyalty 78

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ They’ve requested a cancellation but we’ve sent it and captured their payment, and it’s going to be very hard to get that customer back.

Management 260

Management Payment Services Payments Operations 260

iVend

OCTOBER 16, 2023

Online shopping is intrinsically more personalized – a customer can be greeted by name, shown previous orders, receive suggestions for items they might like and have their payment details stored for seamless checkout. We know that customers demand personalization, so the more you can offer it, the faster you can stride ahead.

POS 98

POS Payment Services Payments Omnichannel 98

Ecommerce Platforms

AUGUST 10, 2021

At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. The virtual conference will be packed full of expert guidance and insightful presentations for your web business or store.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Ecommerce Platforms

MAY 1, 2023

For instance, you might customize the checkout page, to ensure it showcases an image of your logo, and gives your customers multiple ways to make payments. The more payment options you offer, and the more convenient your checkout is, the more likely you are to earn revenue.

Shopify 104

Shopify Shipping Costs Payments Payment Services 104

FastSpring

APRIL 30, 2021

Sometimes that includes presenting prices in their currency, other times it includes accepting their regional payment methods and correctly calculating taxes. If you are selling internationally, you need to resonate with these local customers. . Improved Customer Experience: Who doesn’t want good customer service?

Payments 79

Payments Payment Services Demo eCommerce Platforms 79

Retail TouchPoints

NOVEMBER 11, 2021

will present the Nov. New platforms for engagement and revenue. As retail evolves from an “opt-out” to an “opt-in” world, marketers are seeking more transparent and customizable communication and engagement experiences. Then, Marci Zaroff, who is an author and founder of ECOfashion Corp. 17 keynote. 16 from 12 to 12:30 p.m.

Merchant Services 293

Merchant Services Cryptocurrencies Payments Payment Services 293

Ecommerce Platforms

APRIL 27, 2022

Designed assets and media for presenting vector art, video boxes, transparent video, professional galleries, and more. A robust business solutions section with tools for blogging, memberships, quotes, invoices, payments, events, subscriptions, bookings, online commerce, automations, chat, workflows, tasks, and reminders.

X-cart 104

X-cart Payment Services Payments Shipping Costs 104

Teamwork Retail

JULY 1, 2020

High volume retail environments where there are many touch-points, interactions and points of communication present a key issue for retailers. Retail locations cannot always enforce social distancing whether this is due to small retail stores or negligence on the part of customers; workers are increasingly at risk of contracting the virus.

Point of Sale 62

Point of Sale Payment Services Customer Payments 62

Algopix

DECEMBER 17, 2023

In the dynamic and ever-evolving landscape of e-commerce, the paradigm of multichannel selling has emerged as a transformative and indispensable strategy for businesses striving not only to broaden their market presence but also to fortify their bottom line through augmented sales and diversified revenue streams.

Multichannel 92

Multichannel Payment Services Shipping Costs eCommerce 92