Retail TouchPoints

JUNE 2, 2023

For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain. The retailer serves a young, digitally savvy customer with no time for delays, and offers a massive selection of merchandise that needs to keep up with shifting pop culture trends.

Management 247

Management POS Shipping Costs Supplies 247

Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. Here’s a list of the original five trends with additional thoughts on their relevance today.

Payment Services 176

Payment Services eCommerce Small Business Retail Retail 176

Retail TouchPoints

NOVEMBER 3, 2021

Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years. margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek.

Payment Services 335

Payment Services Shipping Costs Electronics Fulfillment 335

Teamwork Retail

JULY 1, 2020

Security and well-being at the point of sale is not optional, customers are already shifting to using online & digital solutions as well as reduced contact channels to purchase the goods and services customers are seeking. The payment paddle is designed to enable safe and speedy payment at the point of sale.

Point of Sale 62

Point of Sale Payment Services Customer Payments 62

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. Benefits for Retailers 1.

Payment Services 240

Payment Services Merchant Services Payments Point of Sale 240

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. Trending Frictionless Innovations. Still, other innovative frictionless tech featured throughout the shopper’s journey can improve the customer experience.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

Technology 105

Technology POS Retail Gifts 105

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. A camera can detect the difference between an article of clothing and a television, but probably not the difference between a Rolex and a Timex.

Payment Services 210

Payment Services Retail Point of Sale Supplies 210

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Here are five revolutionary improvements that a new POS system can bring to a retail store. Customer experience.

POS 54

POS Payment Services Retail Point of Sale 54

iVend

OCTOBER 16, 2023

. ** Shallower sales growth – whilst experts are predicting growth in holiday sales compared to last year, they’re seeing a shallower trajectory than in the past, due to inflation and the cost of living crisis. Retailers can make the most of this trend with promotions focussed on celebrations, festivities and events.

POS 105

POS Payment Services Payments Omnichannel 105

RetailMinded

NOVEMBER 18, 2020

Over the past six months we’ve seen seemingly infallible household brands declare bankruptcy, shopping malls have become ghost towns and the ecommerce industry has boomed to the point where data suggests that it will almost have doubled in size by 2022. . The question for all merchants now is: will these trends have long-term staying power?

Consumer 128

Consumer POS Point of Sale Download 128

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

Teamwork Retail

SEPTEMBER 18, 2018

A modern point-of-sale (POS) system is more than just a cashwrap with a register and a card reader. Options that provide connectivity, payment processing, and customer engagement are just the beginning. Here are five revolutionary improvements that a new POS system can bring to a retail store. Customer experience.

POS 48

POS Payment Services Retail Point of Sale 48

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS.

Point of Sale 215

Point of Sale POS Payment Services Merchant Services 215

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced.

Omnichannel 257

Omnichannel eCommerce POS Operations 257

Retail TouchPoints

APRIL 16, 2021

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Re-thinking the in-person experience.

POS 221

POS Retail Information Customer Loyalty 221

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Examine Your Marketing Technology Stack. Probably not.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 61

POS B2B Point of Sale Retail 61

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

Payment Services 263

Payment Services Consumer Small Business Retail Banking 263

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Interconnected IoT devices, including GPS and RFID tags, allow retailers to track the entire journey of their products, from production to the customers’ sites. Exceptional customer experience.

Food and Beverages 226

Food and Beverages Payment Services Retail Payments 226

Korona

MARCH 23, 2022

Retail Technology Trends. Your POS data can help you forecast what types of purchasing patterns will emerge within particular time frames and at what locations to fulfill orders for your customers. Omnichannel Retail Trends . Make sure to keep your customer experience uniform across all of your platforms.

Payment Services 52

Payment Services POS Retail Social Media 52

Retail TouchPoints

MARCH 1, 2024

Additionally, we’re adding personalization across the membership journey, including in-store at POS where later this year we’ll include prompts to provide both sales associates and customers with relevant contextual information about their membership, like their savings, rewards, protection plans and offers.

POS 258

POS Omnichannel Mobile Improvements 258

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience.

Retail 233

Retail Clothing Events Games 233

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

Retail TouchPoints

AUGUST 11, 2023

The results of Capterra’s 2023 Tipping Fatigue survey show how tip screens have impacted the customer experience in and outside the restaurant industry, and how businesses should navigate tech-enabled tipping. On most tablet-based point-of-sale systems, you can customize the tip percentages your customers choose from on the tip screen.

Consumer 184

Consumer Payment Services Point of Sale POS 184

365 Retail

AUGUST 4, 2022

Staying on trend with hot new technologies can help your business stay current and boost your consumer engagement and sales. Here are the top ways to boost your business this year with these 3 must-have technology trends. It’s one of the fastest-growing global eCommerce payment trend right now. 1. Buy Now Pay Later.

Merchant Services 57

Merchant Services Technology Payment Services Payments 57

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. . The customer is a businesses’ most important asset after all.

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

Retail TouchPoints

FEBRUARY 16, 2024

“Building and scaling an Inclusive Store Framework is central to our mission of connection and will lead to greater access for all.”

Food and Beverages 217

Food and Beverages Payment Services POS Operations 217

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience.

Improvements 98

Improvements Payment Services POS Payments 98

Korona

MARCH 8, 2023

Comprehensive compliance – your payment processor and POS provider should protect all sensitive data according to the highest compliance standards. Fraud prevention – the right point of sale should also offer fraud detection services that can help you detect and prevent fraudulent transactions. Let’s dive in!

Payment Services 52

Payment Services Payments POS Point of Sale 52

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 214

Shipping Costs Improvements Live Chat Retail 214

Retail TouchPoints

OCTOBER 29, 2021

There was a time when automation in the retail space meant autonomous point-of-sale checkouts, and chatbots were reserved solely for the ecommerce ecosystem. Virtual assistants were also utilized to scour through conversational data, analyze trends and discover shopping patterns, to help make recommendations more focused.

Customer Loyalty 200

Customer Loyalty Recommendation Supplies POS 200

Retail TouchPoints

APRIL 11, 2024

Retailers come to us to brainstorm and create AI-enabled products and services that won’t just deliver new revenue and reduce costs, but instead will fully transform the customer experience. They don’t want to wait a few years; they want to deploy game-changing AI frameworks today.

Retail 265

Retail Mobile Consumer Operations 265