RTP blog

JANUARY 21, 2019

Technology will cut down on inefficiencies across the board — but only if they work from effective, interconnected and user-friendly software platforms. Integrating mobile devices with direct OEM support, device logistics and device management will also drive more sales and vital usage of these critical devices.

Mobile 150

Mobile Small Business Retail White Paper Retail 150

365 Retail

DECEMBER 20, 2023

With rapidly increasing use and adoption of artificial intelligence (AI) in their day-to-day lives, UK shoppers are increasingly expecting retailers to leverage AI to improve their buying journeys, the latest research from Intellias , the leading global retail technology partner, reveals.

Consumer 64

Consumer Customer Experience Download Omnichannel 64

GetElastic

SEPTEMBER 15, 2021

69% of B2B buyers are willing to pay more for a personalized experience. As the role of customer experience expands in B2B eCommerce, brands are investing heavily into personalization. This helps B2B organizations’ highlight how their buyer experience is superior in comparison to its key competitors. Read the ebook.

B2B 146

B2B eCommerce Customer SEO 146

GetElastic

SEPTEMBER 26, 2019

He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation. She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience.

B2B 163

B2B eCommerce Multi-channel White Paper 163

Steve Dennis

JUNE 9, 2019

Second, it was often served up as the panacea for what ailed every struggling retailer–and therefore the center piece of many a conference keynote, white paper and technology provider sales pitch. The customer is the channel.

Omnichannel 113

Omnichannel Retail White Paper eCommerce 113

OrderDynamics

JANUARY 24, 2019

We’ve seen omnichannel, unified commerce, customer experience, AI, AR innovations emerge and become real. This will drive customers to your brand and attract the best talent. Another encouraging sign in 2018, has been companies focusing their strategies around the customer experience.

White Paper 52

White Paper Vend Customer Experience Events 52

365 Retail

JUNE 19, 2023

Additionally, the results show that consumers around the world continue to prioritise purchasing from brands that have similar values to their own, expect easy returns and are open to utilising emerging retail technologies. This means that your CX strategy cannot exist without a product experience (PX) strategy.

Consumer 72

Consumer B2C Merchant Services Omnichannel 72

365 Retail

DECEMBER 13, 2023

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. Whether a retailer’s goal is top-line growth or bottom-line efficiency, focus should be on enhancing the customer experience – and AI can help.

Retail 64

Retail Gifts Shipping Costs Customer Loyalty 64

365 Retail

MAY 5, 2023

Highlighting the increasing complexity of meeting the demands of consumers who expect to shop seamlessly across multiple touchpoints, respondents working at omnichannel businesses (92%) were more likely those at pure play ecommerce retailers (84%) to think a branded post-purchase tracking solution would improve their customer experience.

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

365 Retail

MARCH 19, 2024

As well as highlighting the challenges facing B2B merchants and marketplaces, the new report also makes tangible recommendations that sellers can implement to improve their customer experience.

eCommerce 52

eCommerce Payments B2B Merchant Services 52

ChannelAdvisor

MAY 30, 2019

These resources can help you understand how to start using data to improve your consumer’s experience and, ultimately, build your brand. White Paper] From Data to Personalization: Mapping the Empowered Consumer Experience. Forrester Report] Retailers Are Starting to Reap the Rewards of Omnichannel Commerce. Register Now.

eCommerce 45

eCommerce Webinar White Paper Automotive 45

365 Retail

MAY 2, 2023

appeared first on 365 RETAIL | Retail Technology News.

eCommerce 59

eCommerce Small Business Retail Books Fulfillment 59

Dynamic Action

SEPTEMBER 11, 2017

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Lesson #1: Form a complete view of the customer experience. Amazon’s operating model is centered on the customer.

Operations 59

Operations Shipping Costs Retail Merchant Services 59

365 Retail

AUGUST 17, 2022

The most forward-thinking retail marketers are ‘progressively profiling’ customers’ interests, preferences, motivations and desires. Technology like AI and machine learning has made it now even easier to determine who gets the next message and when. . must be integrated to deliver a truly consistent experience.

White Paper 59

White Paper Retail Payment Services Payments 59

365 Retail

JANUARY 25, 2024

89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch. It’s a myth that loyalty programs are a cost centre.

Customer Retention 111

Customer Retention Customer Loyalty Technology Events 111

Kibo

MAY 15, 2020

As part of a brand’s personalization strategy, it can lead to more revenue and better customer relationships. This application of personalization technology can increase customer engagement, drive revenue, and increase average order value (AOV). Challenge 2: Lack of Technology. The Importance of Personalized Marketing.

Marketing 62

Marketing Recommendation Information Customer Experience 62

ChannelAdvisor

MARCH 2, 2017

This can result in a complex “applications hairball” that’s rife with manual tasks and bottlenecks, increases the risks of errors and can hurt the customer experience and limit growth. A major deterrent to investing in new technology is the time required to see a return on investment. for a quick overview of our solution.

White Paper 56

White Paper Demo Information Technology 56

ChannelAdvisor

MARCH 22, 2017

This can result in a complex “applications hairball” that’s rife with manual tasks and bottlenecks, increases the risks of errors and can hurt the customer experience and limit growth. A major deterrent to investing in new technology is the time required to see a return on investment. for a quick overview of our solution.

White Paper 40

White Paper Demo Information Technology 40

Retail TouchPoints

SEPTEMBER 13, 2021

The agility they displayed was remarkable, but it was made possible by the existence of technologies that had been waiting for their moment to shine. It’s going to be one customer experience, and [shoppers] are going to want what they want, when they want it, wherever they want it.”.

eCommerce 301

eCommerce White Paper Omnichannel BigCommerce 301