eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Kissmetrics

MARCH 22, 2018

The experiences we read about in headlines are often grandiose and costly, like virtual fitting rooms and same-day shipping. So, how can small- to mid-sized brands keep up with this trend in a cost-effective, creative way? Instead, they often put all of their eggs in the new customer acquisition basket. Image Source.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Ecommerce Platforms

DECEMBER 12, 2022

Plus, You can use the reporting and analytics features to keep a close eye on your evolving revenue, subscriptions, and customer base. Customer portals available for controlling subscriptions. Cons: Expensive premium plan. Customer service can be limited. Cons: The plans can be a little expensive. Go to the top.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

lateshipment

AUGUST 13, 2021

The holiday season is right around the corner, and apart from candied days, happy moments, lots of festive food, and there’s a high demand for gifts. Dropshipping is a method to fulfill orders by listing products online and passing them to a third-party supplier responsible for shipping them to the customers.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

Omnisend

JANUARY 10, 2024

Get it now See pricing What is lifecycle email marketing? In simple terms, lifecycle email marketing is an approach that’s aimed at connecting with prospects throughout their lifecycle with your brand, right from learning about your business to becoming a loyal customer. Let’s get started. It’s a way to welcome them to your network.

Marketing 88

Marketing Customer Retention Social Media Customer Loyalty 88

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Korona

NOVEMBER 30, 2022

The competition to attract customers during the holidays will be stronger than ever, and this is your chance to get creative with your holiday marketing ideas. A well-thought-out holiday marketing strategy can help to boost sales significantly and build customer loyalty by strengthening relationships with them.

Shipping Costs 52

Shipping Costs Marketing PPC Gifts 52

Omnisend

DECEMBER 7, 2021

Reaching out with after-holiday sales campaigns allows you to show appreciation for loyal customers who supported you through the busy holiday season. You can offer relief from the pressure of shopping for gifts and let them treat themselves a little with tempting deals and other perks.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Ecommerce Platforms

FEBRUARY 25, 2019

This has to do with reducing the cost of acquisition, churn and increasing average order value. However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow. How often the customer is charged. How often a product is shipped. Customer retention.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Smile.io

JUNE 1, 2022

Sure, a fantastic product will give you a head start when it comes to loyalty, but it doesn’t guarantee anything. Existing customers vs. new prospects graphic. Image Source: Antevenio Your post purchase customer experience can make a huge difference to your customer retention rate. People love free stuff!

Customer Experience 89

Customer Experience Improvements Customer Customer Retention 89

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Smile.io

MAY 15, 2023

While one-time shoppers boost sales in the moment, they’re often attracted by expensive ads and have no intention of making another purchase or engaging beyond their initial discount-driven transaction. This drops the lifetime value (LTV) of your customer and increases marketing costs.

Shipping Costs 80

Shipping Costs Arts Blog Social Media 80

Omnisend

MARCH 2, 2021

The customer experience doesn’t end when your customer gets their confirmation email , or even their last shipping notification—it starts. Want to send fabulous confirmation and shipping updates without even thinking about it? When your customer opens the box, are they going to like what they see inside?

Shipping Costs 158

Shipping Costs Gifts Shipping Presentation 158

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. is the most trusted loyalty platform 100% built for ecommerce brands.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Based on our data at Smile.io , 35% of an ecommerce store’s revenue comes from the top 5% of customers. Some of the best loyalty programs are just as recognizable as the brand.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

RetailMinded

JULY 29, 2023

Evolution of Consumer Preferences and Shopping Habits As technology and the retail industry evolve, so do customer shopping habits. Retailers must continuously update all their channels so customers can access the same information across different platforms. But that’s not all.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Evolution of Consumer Preferences and Shopping Habits As technology and the retail industry evolve, so do customer shopping habits. Retailers must continuously update all their channels so customers can access the same information across different platforms. But that’s not all.

Payment Services 52

Payment Services Consumer Retail Social Media 52

BigCommerce

FEBRUARY 23, 2018

For instance, if you spent $5 to earn a customer and you know that over the course of that customer’s lifetime with your brand, they will likely spend about $100, that’s a great lifetime value to churn (or cost to acquire a customer) ratio ( LTV to CAC ). We’ll cover: What an ecommerce customer loyalty program is.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Korona

OCTOBER 6, 2021

And if you’re not using an advanced loyalty tool, you’re losing repeat customers. It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Retail and Gift Shop Sales. It’s a must.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Omnisend

APRIL 26, 2021

This is great news for brands who are able to better understand their customers’ needs and wants, reduce costs, and enjoy more flexibility in the ways that they advertise, sell, and distribute their products. They might be looking for something that costs less, or they might simply prefer a different interface.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Korona

OCTOBER 6, 2021

And if you’re not using an advanced loyalty tool, you’re losing repeat customers. It’s time to revamp your winery marketing strategy by personalizing your wine club membership gifts based on a customers database that you can only access through your wine POS system. Retail and Gift Shop Sales. It’s a must.

POS 52

POS Payment Services Point of Sale Events 52

Demac Media

FEBRUARY 1, 2018

This makes it more important than ever to have a solid retention strategy that will keep hard-won customers shopping with your store throughout the new year. Giving Thanks Boosts Brand Loyalty and Willingness to Buy. These days, customer acquisition costs are way too high to be ignoring your customers.

Customer 48

Customer Gifts Reference Shipping Costs 48

MakeWebBetter

JULY 30, 2020

The first rule of the eCommerce business is to adapt to the current happenings of the industry. The world has already declared COVID as a global pandemic. Cities are under lockdown, social distancing is followed, many businesses are shut, outdoor gatherings are prohibited.

eCommerce 183

eCommerce Outdoor Shipping Costs Drop Ship 183

Smile.io

SEPTEMBER 22, 2020

Create a points system Gamifying your subscription business can be just the ticket to get customers to stay with you and engage with your brand more. Try introducing a points system that focuses on customer loyalty. In doing so, you’ll add an extra level for customers to continue using your subscription service.

Subscription 46

Subscription Social Media Customer Retention Article 46

MakeWebBetter

SEPTEMBER 5, 2019

Before anybody could start with their black friday deals, online-shopping retailer-Amazon releases daily deals at every hour. Not only that, to celebrate the biggest day of the year for retailers, Amazon pushes exclusive offers and deep discounts through ‘Countdown to Black Friday’.

Small Business Retail 152

Small Business Retail Retail Food and Beverages Live Chat 152

AcquireConvert

FEBRUARY 14, 2021

For the lucky recipients, gift cards feel a little more special than simply receiving a coupon or code. And for you, they can introduce new customers to your store, helping you enhance your brand AND make money. Did you know that gift card purchasers tend to spend over the face value of the gift card? Price: From $19.99/month

Gifts 36

Gifts Shopify Shipping Costs Merchant Services 36

Omnisend

JANUARY 12, 2021

Want a fool-proof email marketing strategy that keeps customers coming back for more? Why Customer Lifetime Value Matters for Ecommerce. It costs more to acquire new customers than it does to retain existing ones. Create automation workflows that keep your customers hooked—try Omnisend free for 14 days! TRY IT NOW.

X-cart 109

X-cart Customer Customer Retention Shipping Costs 109

MakeWebBetter

AUGUST 8, 2019

When talking about e-commerce marketing ideas. It becomes mandatory to pitch sales according to the holiday calendar. So here I present the most needed holiday sale calendar of 2019. But firstly, I would like to share some sales stats which might help and excel your business this e-commerce holidays. Ecommerce holiday sales mostly counts upon […].

eCommerce 60

eCommerce eCommerce Marketing Presentation Marketing 60

Smile.io

JANUARY 10, 2024

Loyalty programs are part of a larger retention strategy that brings customers back to your store, builds a loyal following, and boosts customer lifetime value (CLV) and repeat purchase rates. No one denies the importance of customer loyalty.   Source: Smile.io   Step 1.

Shopify 46

Shopify Social Media Jewelry Customer Loyalty 46

Ecommerce Platforms

NOVEMBER 11, 2019

A solid customer relationship management (CRM) gameplan is just part of what this objective requires. And surprisingly enough, the acquisition cost for new customers lies between 5 to 25 times more than the price you'll incur to retain your old clients. The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

eCommerceFuel

JULY 1, 2020

Facebook Messenger ads are incredibly cheap right now and cost around $.02 Facebook Messenger can drastically reduce your customer support costs. Whenever a customer checks out, I send them a confirmation message and try to entice them to come back and shop for more products if they respond. 02 per subscriber.

eCommerce 58

eCommerce Marketing Live Chat Shipping Costs 58

Smile.io

OCTOBER 30, 2023

At the core, there are three main types of loyalty programs—points, VIP, and referral programs. Determining which type or types of loyalty program is best, depends on your specific business. But whatever you choose, the ultimate goal is always to improve customer retention.  " - Smile.io

Shopify 73

Shopify Merchant Services POS Omnichannel 73

BigCommerce

OCTOBER 24, 2017

How to use shipping discounts to reverse cart abandoners. By just being friendly with all your customers or hiring a virtual assistant to do this you can increase your stores customer retention rate and customer lifetime value substantially. Timi Garai, Marketing Manager, Antavo Loyalty Management Software.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. With significant supply chain concerns, consumers started shopping for holiday gifts earlier than ever. How did it happen?

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. January 7 update. 2021 COVID-19 + ecommerce stats. 9/14 update. 7/29 update. 7/9 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. are seeing customers be less willing to pay full price. January 7 update.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197